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Home > Support > Mi 10 Pre-order

Mi 10 Pre-order

Mi 10 Pre-Order Terms & Conditions

Pre-order Period and the Phone Sale Period shall collectively be referred to as "Offer Period" for this Offer. The Offer Period may be extended or revoked by the Seller at its sole discretion, without prior notice.

FAQs for Prepaid Order

  1. Why should I pre-order Mi 10?
    Pre-ordering allows you to reserve your Mi 10 without waiting for it to go on sale. You will also be eligible to receive a free Mi 10000mAh wireless Power Bank worth ₹2,499 only if you pre-order the Mi 10 Smartphone.
  2. How many units can I pre-order?
    You can pre-order up to 5 units per Mi Account. Please ensure that you purchase a separate Mi 10 Gift Card worth ₹1000 each for every unit you wish you to pre-order.
  3. When will pre-orders be shipped?
    Pre-Ordered products will be shipped post order completion. Order completion can be done from May 18th 2020 till June 30th 2020 (“Phone Sale Period”).
  4. Can I pay via cash on delivery for my pre-order?
    COD option is not available for pre-orders. Please prepare your payment information (Credit Cards, Debit Cards, UPI, Net banking, online wallets) beforehand. Pre-Order works only with the purchase of the Mi 10 Gift Card valued at ₹1,000.
  5. What is the eligibility criteria to receive the free Mi 10000mAh wireless Power Bank?
    You should purchase the special Mi 10 Gift Card during the pre-order period, between May 8th, 2020 14:00hrs & May 17th, 2020 23:59hrs. You should complete the purchase of your Mi 10 Smartphone between May 18th 2020 and June 30th 2020 (both days inclusive) to be eligible to receive the free Mi 10000mAh wireless Power Bank.
  6. When will the coupon for the Mi 10000mAh Wireless Power Bank be credited to my account?
    It will be credited to your account within 30 days from the date of purchase of your Mi 10 Smartphone, provided that the delivery of the phone is successful & has not been returned for any reason.
  7. When can I redeem the coupon for free Mi 10000mAh Wireless Power Bank?
    You will be able to use the credited coupon to claim the free Mi 10000mAh Wireless Power Bank from May 18th 2020 till July 30th 2020 (both days inclusive).
  8. Can I avail the coupon for Mi 10000mAh Wireless Power Bank if I cancel the Pre-Order?
    No, you cannot avail the coupon for Mi 10000mAh Wireless Power Bank if you cancel your Pre-Order.
  9. Can I avail the coupon for Mi 10000mAh Wireless Power Bank if I return my Mi 10 Smartphone after it is delivered?
    No, you cannot avail the coupon for Mi 10000mAh Wireless Power Bank if you return your Mi 10 Smartphone.
  10. If I have purchased the Mi 10 Gift Card during pre-order but no longer wish to purchase the Mi 10 Smartphone, can I cancel the pre-order?
    No, gift cards are not cancellable. In case you no longer wish to purchase the Mi 10 Smartphone, you may use the gift card to purchase any other Xiaomi product from the Mi Store app or mi.com website.
  11. What if I have purchased Mi 10 Gift Card costing more than ₹1000?
    If you choose options other than ₹1000, you will still be able to complete your purchase of a Mi 10 Smartphone with the gift card. However, your transaction may not be eligible for the HDFC Bank instant discount offer. HDFC terms and conditions: https://www.mi.com/in/service/support/hdfcmi10.html