Mi Points Program Terms and Conditions

Last updated: [7 May 2026]

These terms and conditions govern Xiaomi’s loyalty program (“the Program”) which offers customers who have a Mi Account (“Participants”) the opportunity to earn and redeem points (“Mi Points”). “We”, “us”, “our” and “Xiaomi” means Mi Technologies Philippines Corporation.Our registered office is located at 16th Floor, Ore Central Tower, 9th Avenue with 31st Street, Bonifacio Global City, Taguig 1637.

Any change in these terms and conditions is subject to the prior approval of DTI.

1. Eligibility

(a) The Program is open to Participants who are residents of Philippines who are natural persons and have an active Mi Account. If you are under the age of 18, you need the consent of your parent or guardian to be a Participant.

(b) We are under no obligation to accept any particular person as a Participant, and may refuse to allow any person to be a Participant. We will use reasonable efforts to notify you where it refuses your participation in the Program.

2. What are Mi Points?

(a) “Mi Points” are points that Participants collect by making purchases using their Mi Account or undertaking any of the activities set out in section 3 of these terms and conditions.

(b) Mi Points can be used to:

i. claim offers that may be published on our Website or the Mi Store; or

ii. purchase discount coupons for use toward purchases of products and/or services on our Website or the Mi Store.

(d) You may check your Mi Points balance on your Mi Account via our Website or the Mi Store under “Available Mi Points”. We may send you notifications from time to time about your Mi Points balance to the email address you provide to us.

3. How do I earn Mi Points?

(a) Participants can earn Mi Points after successfully registering a Mi Account and as set out below. You must be logged in to your Mi Account on our Website or the Mi Store (as applicable) when undertaking the below activities to earn Mi Points. If you are not logged in to your Mi Account, you will not earn Mi Points.

(b) Purchases. You can earn Mi Points for each purchase made on the Website or Mi Store. Mi Points are automatically credited to your Mi Account for purchases made when you are logged into your Mi Account. You receive 1 Mi Point for each 10 PHP of purchases, so that, for example, for a PHP100 purchase you receive 10 Mi Points. Mi Points are not earned on postage or handling charges.

(c) Enrolling. You can earn Mi Points once for registering your Mi Account and for downloading the Mi Store app, as follows:

i. Registering a Mi Account = 50 Mi Points

ii. Downloading the Mi Store app and logging into your Mi Account on the Mi Store = 50 Mi Points

(d) Sharing content. You can earn 5 Mi Points for sharing links to our Website or the Mi Store on your social media account, up to a maximum of 1 times (i.e., 5 Mi Points) per calendar month. You must use the “share” button on our Website or the Mi Store and follow the instructions provided to earn Mi Points for sharing content. It is your responsibility to ensure that you comply with the terms and conditions of your relevant social media account when sharing our content.

(e) Product reviews. You can earn Mi Points on your first review on a product that is published by us on our Website or the Mi Store. The following Mi Points may be earned per published product review, noting you may only submit one review per product:

i. Review with text only = 10 Mi Points

ii. Review with text and at least 1 related image = 20 Mi Points

iii. Review with text, image and a video = 30 Mi Points

Only reviews for products bought via our Website or the Mi Store are eligible to earn Mi Points. You will earn points for both positive and negative reviews, however, you must ensure the review complies with any terms and conditions of the review section of our Website or the Mi Store prior to submitting the review for publication. In particular, we may delete or reject reviews which are offensive, obscene, vulgar, hateful, or are reasonably likely to infringe any third party’s rights. If we delete or reject a review for any of these reasons, we may also withdraw the earned Mi Points.

(f) Collect Fuels. There are interactive buttons called “Fuels” within the Mi Store. You can earn up to 2 Mi Points per day by clicking on the “Fuel” button in the Mi Store. If you click on the “Fuel” button for 7 consecutive days you will earn an additional 50 Mi Points, noting that the count of consecutive days resets once you earn the additional 50 Mi Points.

4. How to redeem Mi Points

(a) You must have the required amount of Mi Points to claim an offer or redeem a discount coupon. The amount of Mi Points required will be specified on our Website or the Mi Store.

(b) Discount coupons are subject to additional terms and conditions as specified on the coupon. They may be limited to certain product categories or minimum purchase prices and must be used within the timeframe specified on the coupon. Without limiting these additional terms and condition or requirements for use of discount coupons, any redeemed discount coupon is subject to the following limitations:

i. a coupon does not apply to, and cannot be used to discount, shipping fees on an order;

ii. a coupon cannot be used in combination with any other rewards, benefits, offers, vouchers or coupons. Only one coupon may be used on any transaction; and

iii. coupons are non-transferrable and cannot be exchanged for cash.

5. Expiration of Mi Points

(a) You have 12 months to use Mi Points from the date on which you earn those Mi Points, after which the Mi Points will expire on the first day of the next calendar month and be removed from your Mi Account. For example, Mi Points earned in January 2024 will expire on 1 February 2025.

(b) We send a notification on the first day of each calendar month notifying you of any Mi Points which have expired.

6. Your responsibilities and restrictions

(a) You must comply with these terms and conditions.

(b) You agree and acknowledge that you must not:

i. transfer Mi Points and/or your Mi Account to any third party;

ii. sell (whether direct or indirect), exchange, use in an unauthorised manner or offer (for auction) any Mi Points; or

iii. use multiple Mi Accounts to accrue Mi Points.

7. Termination of Mi Point

(a) You may terminate your participation in the Program at any time by terminating your Mi Account.

(b) We may terminate or suspend your participation in the Program or withhold or remove Mi Points from your Mi Account where you:

i. breach these terms and conditions;

ii. engage in unacceptable conduct including misuse of Mi Points;

iii. where you have not earned any Mi Points or used your Mi Account at any time during a continuous 18 month period.

i. return a purchased product due to a change of mind; or

ii. remove or delete content shared on social media or any product reviews.

(d) We will use reasonable efforts to notify you where we terminate or suspend your participation in the program or withhold or remove Mi Points from your Mi Account but we may not always be able to do so.

(e) Where your participation in the Program is terminated by you under paragraph (a) above, your Mi Points and any offers or discount coupons that have been redeemed with Mi Points shall remain valid until your Mi Account is closed, or the Mi Points expire (whichever occurs first).

(f) Where your participation in the Program is terminated or suspended by us, your Mi Points and any offers or discount coupons that have been redeemed with Mi Points shall expire on the date of the termination or suspension.

8. Liability

(a) To the maximum extent permitted by applicable law, our maximum liability for all claims under or relating to the Program is limited to reinstating any Mi Points that may be in dispute.

(b) Nothing in these terms and conditions excludes, restricts or modifies any guarantee, term, condition, warranty, right or remedy implied or imposed by any applicable law or regulation (including the Philippinesn Consumer Law) which cannot lawfully be excluded, limited or modified.

(c) Our liability to you is reduced to the extent that your acts or omissions (or those of a third party) contribute to or cause the loss or liability.

9. Privacy

We collect and handle any personal information you provide to us in relation to the Program in accordance with our Privacy Policy [https://www.mi.com/ph/support/policy/privacy-policy].

10. Contact

If you have any questions about the Program or Mi Points, please contact us via email at service.ph@support.mi.com

11. General

(a) The Terms of this Programme shall be governed by the laws of Philippines and the parties submit to the exclusive jurisdiction of the courts of Philippines.

(b) If any provision of these terms is found to be invalid or unenforceable, it will not affect the validity of the remaining provisions of these terms and conditions, which will remain in full force and effect.