Mijia Refrigerator Pro Multi-Door 546L Troubleshooting FAQ

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Accepted Answer

Error CodeQ1: What to do if UC is displayed on the Mijia Refrigerator Pro Multi-Door 546L?A: If UC is displayed on the Mijia Refrigerator Pro Multi-Door 546L, which indicates a communication error of the display panel, please power off the refrigerator for 5 minutes and power it on to check the situation. If the case persists, please apply for the after-sales inspection.Note:Please check whether UC displays in the OTA process. If so, please power off the refrigerator for 5 minutes and power it on, terminate the Xiaomi Home App, and restart the OTA upgrade in the App. If the case persists, please apply for the after-sales inspection. Q2: What to do if rS is displayed on the Mijia Refrigerator Pro Multi-Door 546L?A: If rS is displayed on the Mijia Refrigerator Pro Multi-Door 546L, which indicates an error of the fridge compartment sensor, please power off the refrigerator for 5 minutes and power it on to check the situation. If the case persists, please apply for the after-sales inspection. Q3: What to do if FS is displayed on the Mijia Refrigerator Pro Multi-Door 546L?A: If FS is displayed on the Mijia Refrigerator Pro Multi-Door 546L, which indicates an error of the freeze compartment sensor, please power off the refrigerator for 5 minutes and power it on to check the situation. If the case persists, please apply for the after-sales inspection. Q4: What to do if rd is displayed on the Mijia Refrigerator Pro Multi-Door 546L?A: If rd is displayed on the Mijia Refrigerator Pro Multi-Door 546L, which indicates an error of the fridge defrosting sensor, please power off the refrigerator for 5 minutes and power it on to check the situation. If the case persists, please apply for the after-sales inspection. Q5: What to do if Fd is displayed on the Mijia Refrigerator Pro Multi-Door 546L?A: If Fd is displayed on the Mijia Refrigerator Pro Multi-Door 546L, which indicates an error of the freeze defrosting sensor, please power off the refrigerator for 5 minutes and power it on to check the situation. If the case persists, please apply for the after-sales inspection. Q6: What to do if ES is displayed on the Mijia Refrigerator Pro Multi-Door 546L?A: If ES is displayed on the Mijia Refrigerator Pro Multi-Door 546L, it indicates an error in the ambient temperature sensor. For the side-by-side refrigerator, please upgrade the refrigerator to the latest version. For the cross refrigerator, please power off the refrigerator for 5 minutes and power it on to check the situation. If the case persists, please apply for the after-sales inspection. Q7: What to do if Ed is displayed on the Mijia Refrigerator Pro Multi-Door 546L?A: If Ed/H31 is displayed on the Mijia Refrigerator Pro Multi-Door 546L, which indicates an error with the defrosting heater, please power off the refrigerator for 5 minutes and power it on to check the situation. If the case persists, please apply for the after-sales inspection. Q8: What to do if dr is displayed on the Mijia Refrigerator Pro Multi-Door 546L?A: If dr is displayed on the Mijia Refrigerator Pro Multi-Door 546L, it indicates that the right door of the fridge compartment has been left open for more than 2 minutes or that a door-related fault has occurred. Please check whether the door is closed tightly and whether there are objects stuck in the door hinge. After the door is closed tightly, please power off the refrigerator for 5 minutes and power it on to check the situation. If the case persists, please apply for the after-sales inspection. Q9: What to do if dL is displayed on the Mijia Refrigerator Pro Multi-Door 546L?A: If dL is displayed on the Mijia Refrigerator Pro Multi-Door 546L, it indicates that the left door of the fridge compartment has been left open for more than 2 minutes or that a door-related fault has occurred. Please check whether the door is closed tightly and whether there are stuck objects in the door hinge. After the door is closed tightly, please power off the refrigerator for 5 minutes and power it on to check the situation. If the case persists, please apply for the after-sales inspection. Q10: What to do if dF is displayed on the Mijia Refrigerator Pro Multi-Door 546L?A: If dF is displayed on the Mijia Refrigerator Pro Multi-Door 546L (Cross door), it indicates that the left door of the freezer compartment has been left open for more than 2 minutes or a door-related fault has occurred. If "dF" is displayed on the Mijia Refrigerator Pro Multi-Door 546L (French door), it indicates that the upper door of the freezer compartment has been left open for more than 2 minutes or a door-related fault has occurred. Please check whether the door is closed tightly and whether there are stuck objects in the door hinge. After the door is closed tightly, please power off the refrigerator for 5 minutes and power it on to check the situation. If the case persists, please apply for the after-sales inspection. Q11: What to do if dS is displayed on the Mijia Refrigerator Pro Multi-Door 546L?A: If dS is displayed on the Mijia Refrigerator Pro Multi-Door 546L (Cross door), it indicates that the right door of the freezer compartment has been open for more than 2 minutes or a door-related fault has occurred. If "dF" is displayed on the Mijia Refrigerator Pro Multi-Door 546L (French door), it indicates that the lower door of the freezer compartment has been open for more than 2 minutes or a door-related fault has occurred. Please check whether the door is closed tightly and whether there are objects stuck in the door hinge. After the door is closed tightly, please power off the refrigerator for 5 minutes and power it on to check the situation. If the case persists, please apply for the after-sales inspection. Q12: What to do if rF is displayed on the Mijia Refrigerator Pro Multi-Door 546L?A: If rF is displayed on the Mijia Refrigerator Pro Multi-Door 546L, which indicates an error with the fridge fan motor, please power off the refrigerator for 5 minutes and power it on to check the situation. If the case persists, please apply for the after-sales inspection. Q13: What to do if FF is displayed on the Mijia Refrigerator Pro Multi-Door 546L?A: If FF is displayed on the Mijia Refrigerator Pro Multi-Door 546L, which indicates an error with the freeze fan motor, please power off the refrigerator for 5 minutes and power it on to check the situation. If the case persists, please apply for the after-sales inspection. Q14: What to do if LF is displayed on the Mijia Refrigerator Pro Multi-Door 546L?A: If LF is displayed on the Mijia Refrigerator Pro Multi-Door 546L, which indicates an error with the condenser fan motor, please power off the refrigerator for 5 minutes and power it on to check the situation. If the case persists, please apply for the after-sales inspection. Q15: What to do if E0 is displayed on the Mijia Refrigerator Pro Multi-Door 546L?A: If LF is displayed on the Mijia Refrigerator Pro Multi-Door 546L, which indicates an error with the ice maker, please power off the refrigerator for 5 minutes and power it on to check the situation. If the case persists, please apply for the after-sales inspection. Q16: What to do if U1 is displayed on the Mijia Refrigerator Pro Multi-Door 546L?A: If LF is displayed on the Mijia Refrigerator Pro Multi-Door 546L, which indicates an error with the ice cube tray, please power off the refrigerator for 5 minutes and power it on to check the situation. If the case persists, please apply for the after-sales inspection. Q17: What to do if F7 is displayed on the Mijia Refrigerator Pro Multi-Door 546L?A: If LF is displayed on the Mijia Refrigerator Pro Multi-Door 546L, which indicates an error with the water inlet pipe heating wire, please power off the refrigerator for 5 minutes and power it on to check the situation. If the case persists, please apply for the after-sales inspection. TroubleshootingQ1. What to do if the Mijia Refrigerator Pro Multi-Door 546L fails to connect to the Xiaomi Home App?A: If the Mijia Refrigerator Pro Multi-Door 546L fails to connect to the Xiaomi Home App, please follow the steps below:1. Check the network environment. You need to use a 2.4 GHz Wi-Fi network, as the refrigerator does not support 5 GHz networks.2. Reset the Wi-Fi on the refrigerator. In the unlocked state, press and hold the "Fridge" button for 7 seconds. The Wi-Fi icon will start blinking, which indicates that the reset was successful.3. Check the Wi-Fi information. Make sure that the Wi-Fi name and password you entered are correct. It is recommended to use a combination of English letters and numbers.4. Try using a different device. Try logging into the Xiaomi Home App on another Android phone to bind the refrigerator, and then switch back to your own phone after the binding is successful.5. Use your phone's hotspot. If your home Wi-Fi signal is poor, you can temporarily connect the refrigerator to your phone's hotspot to complete the setup.6. Update the system or reinstall the App. Update the Xiaomi Home App to the latest version, or reinstall the app and try again.7. If the issue persists, please request an after-sales service inspection. Q2. What to do if the firmware upgrade fails on the Mijia Refrigerator Pro Multi-Door 546L?A: If the firmware upgrade fails on the Mijia Refrigerator Pro Multi-Door 546L, please follow the steps below:1. Unplug the refrigerator and wait for 1 to 2 minutes, then plug it back in to ensure a stable power supply.2. Reset the Wi-Fi on the refrigerator. In the unlocked state, press and hold the "Fridge" button for 7 seconds. The Wi-Fi icon will start blinking, which indicates that the reset was successful.3. Remove and re-bind the device in the App. Delete the refrigerator from the Xiaomi Home App, and then bind the device again.4. Upgrade the firmware to the latest version, and keep the network connection stable during the upgrade process.5. If the issue persists, please request an after-sales service inspection. Q3. What to do if the Mijia Refrigerator Pro Multi-Door 546L does not cool at all?A: If the Mijia Refrigerator Pro Multi-Door 546L does not cool at all and the food inside has thawed, please check the following points:1. Check if there has been a power outage recently that caused the food to thaw. If so, please wait for the refrigerator to cool down again.2. Open the fridge or freezer door and check if the interior light turns on. If the light does not turn on, check if your home power supply is working properly. Unplug the refrigerator and test the power outlet with another electrical appliance. If neither works, please check your home power supply.3. If the issue persists, please request an after-sales service inspection. Q4. What to do if the fridge compartment of the Mijia Refrigerator Pro Multi-Door 546L does not cool or has poor cooling performance?A: If the fridge compartment of the Mijia Refrigerator Pro Multi-Door 546L does not cool or has poor cooling performance, please check the following points:1. Check if the fridge compartment temperature is set too high. The temperature range is from 2 °C to 8 °C. If you set the temperature too high, the compartment may not feel cool enough. Please lower the temperature setting to 2 °C or enable Super Cool mode and observe the performance.2. Check if the food inside the refrigerator has been stored for too long. The refrigerator only provides short-term food preservation. Please do not store food inside for excessively long periods.3. Check if the refrigerator door is opened too frequently or left open for too long, which may have allowed a large amount of warm air to enter the appliance. If so, close the door, set the temperature to Super Cool mode, and observe the performance for 8 hours.4. Check if the food placed inside the refrigerator is too hot, such as hot rice, hot dishes, or hot soup. Placing food with high heat will raise the internal temperature of the refrigerator, and it will take some time for the temperature to drop.5. Check if a large amount of food was placed inside the refrigerator in a short period of time, which can cause the internal temperature to rise. If so, lower the temperature setting or enable Super Cool mode and observe the performance for 8 hours.6. It is normal for there to be a slight temperature difference between the actual temperature and the set temperature, because the air inside the appliance is circulating and the compressor does not run continuously.7. Check if too much food has been placed inside the fridge compartment, as this can obstruct air circulation and affect cooling performance. When placing food, do not pile it up, and leave some space between items.8. Check if the placed food is blocking the air outlet, which is located on the rear wall of the fridge compartment. Blocking the air outlet will prevent cold air from entering the compartment and affect cooling performance. When placing food, do not place it flush against the rear wall, especially in the corners.9. Check if there are any gaps or deformations around the door seal or if the seal is not tight. If so, please clean the door seal. Use a hairdryer to evenly heat the door seal, but be careful to use a low speed and avoid deforming the seal. Then, smooth out the seal by pressing it along the door frame. After it cools down, the door seal should be properly set.10. Please check if there are any firmware updates available for the refrigerator and update it to the latest version promptly.11. If the issue persists, please request an after-sales service inspection. Q5. What to do if the freezer compartment of the Mijia Refrigerator Pro Multi-Door 546L does not cool or has poor cooling performance?A: If the food inside the freezer compartment has completely thawed, please request an after-sales service inspection.If the freezer compartment has poor cooling performance, please check the following points:1. Check the items inside. Most items that require fast freezing or dairy products need to be stored at -18 °C or below. If you are storing many such items and the temperature is set too high, the food may become soft. Please set the temperature to -20 °C or lower.2. Check if too much food has been placed inside the freezer compartment, as this can obstruct air circulation and affect cooling performance, which may cause food to soften. When placing food, do not pile it up, and leave some space between items.3. Check if a large amount of food was placed in the freezer compartment in a short period of time, which can cause the internal temperature to rise. If so, please lower the temperature setting and observe the performance for a while.4. It is normal for there to be a slight temperature difference between the actual temperature and the set temperature, because the air inside the appliance is circulating and the compressor does not run continuously.5. Check if the freezer door is opened too frequently or left open for too long, which may have allowed a large amount of warm air to enter the appliance. If so, close the door, set the temperature to Deep Freeze mode, and observe the performance for a while.6. Check if there is sufficient clearance around the refrigerator. The Mijia Refrigerator Pro Multi-Door 546L dissipates heat from the bottom. However, a clearance of at least 4 mm is required on each side and 8 mm at the top, depending on the location of the power socket.7. Check if there are any gaps or deformations around the door seal or if the seal is not tight. If so, please clean the door seal. Use a hairdryer to evenly heat the door seal, but be careful to use a low speed and avoid deforming the seal. Then, smooth out the seal by pressing it along the door frame. After it cools down, the door seal should be properly set.8. Please update the refrigerator firmware to the latest version to ensure optimal performance.9. If the issue persists, please request an after-sales service inspection. Q6. What to do if the fridge compartment of the Mijia Refrigerator Pro Multi-Door 546L is leaking water?A: If water is leaking from the fridge compartment of the Mijia Refrigerator Pro Multi-Door 546L, please check the following points:1. The water droplets are mainly produced by condensation of warm air. You can wipe them away with a clean cloth.2. Check if the door is not closed properly, opened too frequently, or left open for too long. These situations can allow a large amount of warm air to enter the refrigerator and form condensation. Please close the door properly and observe.3. Check if any liquid has spilled. If so, wipe the spill away and observe.4. Check if there are too many plastic bags containing food blocking the air outlet. The air outlet is located on the back wall of the refrigerator. Please leave the plastic bags open if the food inside is not sealed.5. Check if the door seal is deformed. You can try to fix this by cleaning the door seal. Use a hairdryer to evenly heat the door seal, but be careful to use a low speed and avoid deforming the seal. Then, smooth out the seal by pressing it along the door frame. After it cools down, the door seal should be properly set.6. If the issue persists, please request an after-sales service inspection. Q7. What to do if the freezer compartment of the Mijia Refrigerator Pro Multi-Door 546L is leaking water?A: The temperature inside the freezer compartment of the Mijia Refrigerator Pro Multi-Door 546L is below -16 °C, so water leakage is unlikely. If water leakage does occur, please check the following points:1. Check if the door is not closed properly, opened too frequently, or left open for too long. These situations can allow a large amount of warm air to enter the refrigerator and form condensation. Please close the door properly and observe.2. Check if the door seal is deformed. You can try to fix this by cleaning the door seal. Use a hairdryer to evenly heat the door seal, but be careful to use a low speed and avoid deforming the seal. Then, smooth out the seal by pressing it along the door frame. After it cools down, the door seal should be properly set.3. If the issue persists, please request an after-sales service inspection. Q8. What to do if the Mijia Refrigerator Pro Multi-Door 546L gives an electric shock, such as a tingling sensation when touched?A: If you experience a tingling sensation when touching the Mijia Refrigerator Pro Multi-Door 546L, please follow the steps below:1. Check the ground wire of the power outlet. Make sure that the outlet used for the refrigerator has a ground wire. If there is no ground wire, you need to contact a professional electrician to fix the issue.2. Avoid placing the refrigerator in a damp environment, as this can increase the risk of electric shock.3. If the issue persists, please request an after-sales service inspection. Q9. What to do if the circuit breaker trips when the Mijia Refrigerator Pro Multi-Door 546L is plugged in?A: Check the ground wire of the power outlet. Make sure that the outlet used for the refrigerator has a ground wire. If there is no ground wire, you need to contact a professional electrician to fix the issue. If the ground wire is already connected, please contact the after-sales service for inspection. Q10. What to do if the fridge compartment of the Mijia Refrigerator Pro Multi-Door 546L is too cold?A: If the fridge compartment of the Mijia Refrigerator Pro Multi-Door 546L is too cold, please follow the steps below:1. Increase the fridge compartment temperature setting and check if the temperature returns to normal.2. The rear wall of the fridge compartment is designed with an air duct, which has a lower temperature. Please do not place items close to the rear wall.3. If the issue persists, please request an after-sales service inspection. Q11. What to do if the freezer compartment of the Mijia Refrigerator Pro Multi-Door 546L is too cold?A: If the freezer compartment of the Mijia Refrigerator Pro Multi-Door 546L is too cold, please increase the freezer temperature setting and check if the temperature returns to normal. If the issue persists, please request an after-sales service inspection. Q12. What to do if ice forms inside the fridge compartment of the Mijia Refrigerator Pro Multi-Door 546L?A: If ice forms inside the fridge compartment of the Mijia Refrigerator Pro Multi-Door 546L, please follow the steps below:1. Increase the fridge compartment temperature setting and check if the condition returns to normal.2. If the issue persists, please request an after-sales service inspection. Q13. What to do if frost forms on the inner wall of the fridge compartment of the Mijia Refrigerator Pro Multi-Door 546L?A: If frost forms on the inner wall of the fridge compartment of the Mijia Refrigerator Pro Multi-Door 546L, please follow the steps below:1. Increase the fridge compartment temperature setting and check if the condition returns to normal.2. Wrap items that contain a lot of moisture in plastic wrap before placing them inside the fridge compartment.3. The rear wall of the fridge compartment has a lower temperature. Please do not place items close to the rear wall.4. If the issue persists, please request an after-sales service inspection. Q14. What to do if ice forms inside the freezer compartment of the Mijia Refrigerator Pro Multi-Door 546L?A: If ice forms inside the freezer compartment of the Mijia Refrigerator Pro Multi-Door 546L, please follow the steps below:1. If the food placed inside has a high moisture content, it may cause ice to form. This is normal.2. Avoid opening the freezer door too frequently. You should minimize the number of times and the duration for which you open the freezer door to prevent a large amount of warm air from entering and causing ice to form.3. Check if the door is closed properly. If the door is not fully closed, a large amount of warm air can enter and cause ice to form.4. Place food properly. Do not place food with high moisture content directly into the freezer compartment. Also, keep some space between items to allow cold air to circulate, which prevents local ice formation due to poor air circulation.5. Check if the door seal is intact. A loose door seal will allow a large amount of warm air to enter and cause ice to form. Use a hairdryer to evenly heat the door seal, but be careful to use a low speed and avoid deforming the seal. Then, smooth out the seal by pressing it along the door frame. After it cools down, the door seal should be properly set.6. If the issue persists, please request an after-sales service inspection. Q15. What to do if both sides of the Mijia Refrigerator Pro Multi-Door 546L feel hot?A: The Mijia Refrigerator Pro Multi-Door 546L is designed to dissipate heat from the bottom. Q16. What to do if the door frame of the Mijia Refrigerator Pro Multi-Door 546L feels hot?A: The door frame acts as a condenser to prevent the door from freezing shut. It is normal for the door frame to feel warm. Q17. What to do if there is condensation on the sides of the Mijia Refrigerator Pro Multi-Door 546L?A: If there is condensation on the sides of the refrigerator, you can wipe it away with a clean cloth. If the condensation repeatedly appears, please request an after-sales service inspection. Q18. What to do if there is condensation on the door of the Mijia Refrigerator Pro Multi-Door 546L?A: If there is condensation on the door, you can wipe it away with a clean cloth. If the condensation repeatedly appears, please request an after-sales service inspection. Q19. What to do if there is condensation on the shelves of the Mijia Refrigerator Pro Multi-Door 546L?A: Condensation on the shelves of the Mijia Refrigerator Pro Multi-Door 546L is usually caused by high humidity inside the fridge compartment. Please check the following points:1. Check if the placed items have a high moisture content. Please wrap such items in plastic wrap before placing them inside the refrigerator.2. Check if the door is completely closed. If the door is not fully closed, a large amount of warm air can enter and cause condensation.3. Check if the door seal is intact. A loose door seal will allow a large amount of warm air to enter and cause condensation. Use a hairdryer to evenly heat the door seal, but be careful to use a low speed and avoid deforming the seal. Then, smooth out the seal by pressing it along the door frame. After it cools down, the door seal should be properly set.4. Wipe the condensation away with a clean cloth and continue to observe.5. If the issue persists, please request an after-sales service inspection. Q20. What to do if there is condensation on the door seal of the Mijia Refrigerator Pro Multi-Door 546L?A: If there is condensation on the door seal of the Mijia Refrigerator Pro Multi-Door 546L, please check the following points:1. If the air humidity is very high, this is a normal phenomenon. When the weather becomes dry and the humidity drops, the condensation on the door seal will naturally disappear.2. Check if the door seal is uneven. If so, please adjust the door seal. Use a hairdryer to evenly heat the door seal, but be careful to use a low speed and avoid deforming the seal. Then, smooth out the seal by pressing it along the door frame. After it cools down, the door seal should be properly set.3. If the issue persists, please request an after-sales service inspection. Q21. What to do if the compressor of the Mijia Refrigerator Pro Multi-Door 546L runs continuously without stopping?A: If the compressor of the Mijia Refrigerator Pro Multi-Door 546L runs continuously without stopping, please check the following points:1. Check if an excessive amount of food or food that is too hot has been placed inside the refrigerator. This can cause the temperature to drop slowly and result in longer running time. Once the temperature reaches the set level, the compressor should stop.2. Check if the temperature is set too low. A very low temperature setting will cause the compressor to run for a long time. Please increase the temperature setting and observe.3. Check if the door is completely closed. Please close the door properly and observe.4. Check if the door seal is intact. A loose door seal will allow a large amount of warm air to enter, preventing the refrigerator from reaching the set temperature and causing the compressor to run continuously. Use a hairdryer to evenly heat the door seal, but be careful to use a low speed and avoid deforming the seal. Then, smooth out the seal by pressing it along the door frame. After it cools down, the door seal should be properly set.5. If the issue persists, please request an after-sales service inspection. Q22. What to do if the doors of the Mijia Refrigerator Pro Multi-Door 546L are not aligned vertically?A: If the doors of the Mijia Refrigerator Pro Multi-Door 546L are not aligned vertically, please check the following points:1. Check if the refrigerator feet are level. Adjusting the feet on both sides can help align the doors.2. Use the adjustment shims provided in the instruction manual bag to make adjustments. Lift the slightly lower door, and use pliers to insert the shim into the gap in the hinge axis. This operation requires care.3. If the issue persists, please request an after-sales service inspection. Q23. What to do if the doors of the Mijia Refrigerator Pro Multi-Door 546L are not aligned front to back?A: If the doors of the Mijia Refrigerator Pro Multi-Door 546L are not aligned front to back, please follow the steps below:1. Use the knobs at both ends of the fridge compartment door to adjust it left or right.2. Check if there is any protrusion on the door seal that is causing the misalignment. Please clean the door seal. Use a hairdryer to evenly heat the door seal, but be careful to use a low speed and avoid deforming the seal. Then, smooth out the seal by pressing it along the door frame. After it cools down, the door seal should be properly set.3. If the issue persists, please request an after-sales service inspection. Q24. What to do if the doors of the Mijia Refrigerator Pro Multi-Door 546L are not aligned side to side?A: If the doors of the Mijia Refrigerator Pro Multi-Door 546L are not aligned side to side, you can use the provided adjustment shims to make adjustments. Lift the slightly lower door, and use pliers to insert the shim into the gap in the hinge axis. This operation requires care. If a significant misalignment remains after adjustment, please request an after-sales service inspection. Q25. What to do if the Mijia Refrigerator Pro Multi-Door 546L does not power on?A: If the Mijia Refrigerator Pro Multi-Door 546L does not power on, please check if the power supply is working properly. Test the power outlet with another electrical appliance. If the power outlet is working, please request an after-sales service inspection. Q26. What to do if the door open alarm sounds on the Mijia Refrigerator Pro Multi-Door 546L?A: If the door open alarm sounds on the Mijia Refrigerator Pro Multi-Door 546L, please check if the door is closed properly and if any object is stuck in the door hinge. Remove any objects and observe. If the issue persists, please request an after-sales service inspection. Q27. What to do if the temperature on the Mijia Refrigerator Pro Multi-Door 546L cannot be set?A: If you cannot set the temperature on the Mijia Refrigerator Pro Multi-Door 546L, please check if the panel lock function is enabled. When the panel lock is enabled, the buttons except the mode button cannot be operated. If the panel lock is not enabled, please unplug the refrigerator for 3 to 5 minutes and then plug it back in. If the issue persists, please request an after-sales service inspection. Q28. What to do if the Mijia Refrigerator Pro Multi-Door 546L cannot reach the set temperature?A: If the Mijia Refrigerator Pro Multi-Door 546L cannot reach the set temperature, please check the following points:1. Check if an excessive amount of food or food that is too hot has been placed inside. This can cause the temperature to drop slowly. Please wait for the temperature to drop.2. Check if the ambient temperature is too high. The refrigerator's operating environment is 10 °C to 43 °C. When the ambient temperature exceeds this range, the cooling performance may decrease.3. It is normal for there to be a slight temperature difference between the actual temperature and the set temperature, because the air inside the appliance is circulating and the compressor does not run continuously.4. Check if the door is closed properly. If the door is not fully closed, a large amount of cold air can escape, reducing cooling performance.5. Check if the door is opened too frequently. Frequent opening can cause a large amount of cold air to escape, reducing cooling performance.6. Check if the door seal is tight. If not, please adjust the door seal. Use a hairdryer to evenly heat the door seal, but be careful to use a low speed and avoid deforming the seal. Then, smooth out the seal by pressing it along the door frame. After it cools down, the door seal should be properly set.7. If the issue persists, please request an after-sales service inspection. Q29. Why does the Mijia Refrigerator Pro Multi-Door 546L need to be taken to a repair shop for service?A: The Mijia Refrigerator Pro Multi-Door 546L may need to be taken to a repair shop because professional equipment or operations such as working with an open flame are required. There may not be the appropriate tools or space for disassembly and repair in your home. Q30. What to do if there is water under the drawers of the Mijia Refrigerator Pro Multi-Door 546L?A: If there is water under the drawers of the Mijia Refrigerator Pro Multi-Door 546L, please check if any liquid has spilled. If a spill has occurred, wipe it up with a clean cloth. If the issue persists, please request an after-sales service inspection. Q31: What to do if the Mijia Refrigerator Pro Multi-Door 546L does not make ice?A: If the Mijia Refrigerator Pro Multi-Door 546L does not make ice, please follow the steps below:1. Check whether there is water in the water tank. If the low-water icon appears or the Xiaomi Home App displays a water shortage notification, add purified water up to the MAX level.2. Make sure the ice-making function is enabled. The Ice Maker function should be set to Normal Ice or Quick Ice, and the display should show "ON". Ice making is unavailable when the function is set to Ice Maker Clean or the display shows "OF".3. For the first ice-making cycle, allow the compartment temperature to stabilize and let the air in the water line be discharged. The first few batches may take longer, which is normal.4. Check whether the ice bin is full. Ice making stops automatically when the ice bin is full and resumes after some ice is removed.5. Check whether scale buildup or blockages are present in the ice cube tray or water inlet. Clean them and try again.6. If the Mijia Refrigerator Pro Multi-Door 546L still does not make ice, contact after-sales service for inspection. Q32: What to do if the Mijia Refrigerator Pro Multi-Door 546L produces insufficient ice?A: If the Mijia Refrigerator Pro Multi-Door 546L produces insufficient ice, please follow the steps below:1. The maximum ice-making capacity is 1.128 kg per 24 hours. Prepare ice in advance if more ice is required.2. High ambient temperatures and frequent door openings may reduce ice-making efficiency.3. Make sure the water tank is filled and properly installed. Insufficient water may result in smaller batches of ice.4. Scale buildup in the ice cube tray or blockages in the water line may affect ice production. Clean the water tank and ice cube tray, then run the Clean cycle.5. If the freezer compartment temperature is set too high, adjust it to below -20 °C.6. If ice production remains significantly low after cleaning and adjusting the settings correctly, please contact after-sales service for inspection. Q33: What to do if the Mijia Refrigerator Pro Multi-Door 546L makes ice slowly?A: If the Mijia Refrigerator Pro Multi-Door 546L makes ice slowly, please follow the steps below:1. Enable Quick Ice mode. The fastest ice-making cycle takes approximately 55 minutes.2. Ice making may be slower during the first few cycles or after a long period of inactivity. Normal performance should resume after 1–2 cycles.3. Use purified water and fill the water tank up to the MAX level. Do not use hot water.4. Avoid opening the refrigerator door frequently and reduce the amount of hot or large quantities of food placed inside.5. Ice-making time may increase during summer due to high ambient temperatures. This is normal. Product AppearanceQ1: What to do if the packaging of the Mijia Refrigerator Pro Multi-Door 546L is damaged?A: If the damage is noticed upon delivery, refuse the delivery or contact the seller or after-sales service to request a replacement. Keep the packaging and take photos as evidence. If the damage is discovered after accepting the delivery, contact after-sales service for inspection and damage assessment. Q2: What to do if the door seal of the Mijia Refrigerator Pro Multi-Door 546L is deformed?A: Minor deformation can be corrected manually. Use a hair dryer on a low setting to heat the door seal evenly, then gently smooth the sealing gasket along the door frame to ensure it is properly seated. Allow it to cool and return to shape. If the deformation is severe, please contact after-sales service for a replacement. Q3: What to do if the door seal of the Mijia Refrigerator Pro Multi-Door 546L is damaged?A: A damaged door seal may cause cold air leakage, condensation, and ice buildup. Please contact after-sales service to have the door seal replaced. Do not disassemble or replace it independently. Q4: What to do if the water tank of the Mijia Refrigerator Pro Multi-Door 546L is damaged?A: Please contact after-sales service to purchase or replace the original part. Do not use non-original parts. Q5: What to do if the ice bin of the Mijia Refrigerator Pro Multi-Door 546L is damaged?A: Please contact after-sales service to purchase or replace the original part. Do not use non-original parts. Q6: What to do if the glass door of the Mijia Refrigerator Pro Multi-Door 546L is broken?A: Disconnect the Mijia Refrigerator Pro Multi-Door 546L from the power supply immediately and stay away from the broken glass to avoid injury. Please contact after-sales service to arrange an on-site door replacement. Q7. What to do if an accessory is missing from the Mijia Refrigerator Pro Multi-Door 546L?A: If an accessory is missing from the Mijia Refrigerator Pro Multi-Door 546L, please request an after-sales service inspection. Q8. What to do if the door of the Mijia Refrigerator Pro Multi-Door 546L cannot be opened?A: If the door of the Mijia Refrigerator Pro Multi-Door 546L cannot be opened, please check the following points：1. Check if the door seal is frozen. Moisture between the door seal and the cabinet may freeze and cause adhesion. You can use a hairdryer on a low temperature setting to blow warm air on the door seal to melt the ice. Keep a safe distance from the refrigerator to avoid damaging components. Alternatively, you can apply a warm towel to the door seal. After the ice melts, gently pull the door to see if it opens.2. A pressure difference inside the refrigerator may cause the door to be difficult to open. After closing the door, the pressure inside may be different from the pressure outside. Wait for a while to allow the pressure to equalize before trying to open the door again. Generally, waiting 5 to 10 minutes is sufficient.3. Apply external heat to the door seal using a warm towel or hot water bottle. The heat will cause the air inside the seal to expand, increasing internal pressure and helping to open the door. Be careful not to use excessive heat, as this may damage the exterior of the refrigerator.4. If the issue persists, please request an after-sales service inspection. Q9: What to do if the feet of the Mijia Refrigerator Pro Multi-Door 546L fall off, cannot be adjusted, or do not adjust properly?A: If an adjustable foot falls off, reinstall it by turning it counterclockwise. If it is deformed, stuck, or cannot be adjusted, please contact after-sales service for inspection. Q10: What to do if the glass shelf of the Mijia Refrigerator Pro Multi-Door 546L is damaged?A: Please contact after-sales service to replace the tempered glass shelf. Do not continue using the damaged shelf before replacement to avoid glass breakage. Q11: What to do if the door bin of the Mijia Refrigerator Pro Multi-Door 546L is damaged?A: Please contact after-sales service to replace the door bin. Q12: What to do if the drawer rail of the Mijia Refrigerator Pro Multi-Door 546L is damaged?A: Please contact after-sales service to replace the drawer rail. Do not disassemble the slide rail independently. Q13: What to do if the water collection tray of the Mijia Refrigerator Pro Multi-Door 546L is damaged?A: Please contact after-sales service to replace the water collection tray. Q14: What to do if a drawer of the Mijia Refrigerator Pro Multi-Door 546L is damaged?A: Please contact after-sales service to replace the drawer. Do not force the damaged drawer into use before the replacement part arrives. Q15: What to do if the decorative trim on a shelf of the Mijia Refrigerator Pro Multi-Door 546L is damaged or the paint is peeling?A: If the damage does not affect normal use, the shelf can continue to be used. If the appearance is a concern, please contact after-sales service to replace the decorative trim. Q16: What to do if the lamp cover of the Mijia Refrigerator Pro Multi-Door 546L is damaged?A: Please contact after-sales service to replace the lamp cover. Do not disassemble the damaged lamp cover or replace the bulb independently to avoid electric shock. Q17: What to do if the door of the Mijia Refrigerator Pro Multi-Door 546L is scratched?A: For minor scratches beneath the protective film on the side, remove the film to check whether the scratches remain. Minor surface scratches may be gently wiped with toothpaste, followed by a clean cloth to dry the area. Noticeable scratches do not affect normal operation. If the appearance is a concern, please contact after-sales service for assistance. Q18: What to do if the cabinet of the Mijia Refrigerator Pro Multi-Door 546L is scratched?A: Minor scratches may be gently wiped with toothpaste, followed by a clean cloth to dry the area. This may help restore some of the surface shine. Scratches do not affect normal operation. If the appearance is a concern, please contact after-sales service for assistance. Q19: What to do if the power cord of the Mijia Refrigerator Pro Multi-Door 546L is damaged?A: Stop using the Mijia Refrigerator Pro Multi-Door 546L immediately and unplug it from the power supply. The power cord must be replaced by qualified after-sales service personnel. Do not attempt to repair or reconnect the wires independently. Q20: What to do if the display of the Mijia Refrigerator Pro Multi-Door 546L is scratched or damaged?A: If the scratches on the Mijia Refrigerator Pro Multi-Door 546L do not affect the display, the refrigerator can continue to be used. If the display is cracked, leaking, or showing a black screen, please contact after-sales service for a replacement. Q21: What to do if the door of the Mijia Refrigerator Pro Multi-Door 546L is dented or damaged?A: If the damage does not affect door opening, closing, or insulation performance, the Mijia Refrigerator Pro Multi-Door 546L can continue to be used. If normal operation is affected or the appearance is a concern, please contact after-sales service for inspection or replacement. Q22: What to do if the cabinet of the Mijia Refrigerator Pro Multi-Door 546L is dented or damaged?A: If the damage does not affect normal operation or insulation performance, the Mijia Refrigerator Pro Multi-Door 546L can continue to be used. If the dent affects heat dissipation or door opening, or the appearance is a concern, please contact after-sales service for inspection. Q23. What to do if the inner wall of the Mijia Refrigerator Pro Multi-Door 546L cracks?A: If the inner wall of the Mijia Refrigerator Pro Multi-Door 546L cracks, please request an after-sales service inspection. Q24: What to do if an accessory of the Mijia Refrigerator Pro Multi-Door 546L is damaged?A: If an accessory of the Mijia Refrigerator Pro Multi-Door 546L is damaged, please contact after-sales service for inspection. Q25. What to do if the buttons on the Mijia Refrigerator Pro Multi-Door 546L are not responding?A: If the buttons on the Mijia Refrigerator Pro Multi-Door 546L are not responding, please check if the panel lock function is enabled. When the panel lock is enabled, the buttons except the Unlock button cannot be operated. If the panel lock is not enabled, please unplug the refrigerator for 3 to 5 minutes and then plug it back in. If the issue persists, please request an after-sales service inspection. Q26. What to do if the interior light of the Mijia Refrigerator Pro Multi-Door 546L does not turn on?A: If the interior light does not turn on, please check if the power supply is working properly. Test the power outlet with another electrical appliance. If the power outlet is working, please unplug the refrigerator for 3 to 5 minutes and then plug it back in. If the issue persists, please request an after-sales service inspection. Q27. What to do if both sides of the Mijia Refrigerator Pro Multi-Door 546L are uneven?A: Unevenness on both sides of the refrigerator generally does not affect normal use, so no action is required. If you are not satisfied with the appearance, please request an after-sales service inspection. Q28. What to do if the door of the Mijia Refrigerator Pro Multi-Door 546L pops open after being closed?A: If the door of the Mijia Refrigerator Pro Multi-Door 546L pops open after being closed, please check the following points:1. When you close the refrigerator door quickly, the internal air pressure increases instantly, which may cause the other door to be pushed open. It is recommended to push the door gently so that it closes naturally.2. Check if the door seal is deformed. Use a hairdryer to evenly heat the door seal, but be careful to use a low speed and avoid deforming the seal. Then, smooth out the seal by pressing it along the door frame. After it cools down, the door seal should be properly set.3. If the issue persists, please request an after-sales service inspection. Q29. What to do if the feet of the Mijia Refrigerator Pro Multi-Door 546L fall off, cannot be adjusted, or have an adjustment abnormality?A: If an adjustment foot falls off, you can reinstall it by turning it counterclockwise. If the foot cannot be adjusted due to deformation or jamming, please request an after-sales service inspection. Q30. What to do if the exterior of the Mijia Refrigerator Pro Multi-Door 546L is scratched?A: If the exterior of the Mijia Refrigerator Pro Multi-Door 546L is scratched, please check the following points:1. If there are scratches on the side of the refrigerator, check if the damage is severe. The sides of the refrigerator have a protective film. For minor scratches, you can simply remove the protective film.2. For scratches on the exterior shell, you can gently wipe them with toothpaste and then dry them with a clean cloth. This can help restore some shine and partially repair minor scratches.3. Scratches on the exterior of the refrigerator do not affect normal use, so no action is required. If you are not satisfied with the appearance of the scratches, please request an after-sales service inspection. Q31. What to do if the door of the Mijia Refrigerator Pro Multi-Door 546L does not close tightly?A: If the door of the Mijia Refrigerator Pro Multi-Door 546L does not close tightly, please check the following points:1. Check if there is any foreign object stuck in the door hinge.2. If the door seal has become hard or deformed, you can adjust it. Use a hairdryer to evenly heat the door seal, but be careful to use a low speed and avoid deforming the seal. Then, smooth out the seal by pressing it along the door frame. After it cools down, the door seal should be properly set.3. Check if the door shim is deformed or damaged.4. If the issue persists, please request an after-sales service inspection. Q32. Is there a protective film on the exterior of the Mijia Refrigerator Pro Multi-Door 546L?A: Yes, the Mijia Refrigerator Pro Multi-Door 546L has protective film attached to both sides of the appliance.