Xiaomi TV A Pro 43 e FAQ

Question

Accepted Answer

OverviewQ1: What are the selling points of the Xiaomi TV A Pro 43 e?A: For your reference, here are the selling points of the Xiaomi TV A Pro 43 e:1. It features a 4K QLED display that delivers stunning clarity and vibrant, lifelike colors for an exceptional viewing experience.2. It supports Dolby Audio and DTS-X for immersive, cinema-quality surround sound.3. Xiaomi Sound technology enhances the audio output for clearer dialogue, richer bass, and a more balanced overall sound profile.4. The bezel-less design maximizes the screen area and provides a sleek, modern aesthetic that fits seamlessly into any living room.5. It comes with pre-installed Netflix, YouTube, and Prime Video apps, offering instant access to a vast library of movies, shows, and original content.6. Eye Care mode reduces blue light emission to protect your eyes during extended viewing sessions.7. Xiaomi TV+ provides additional free content and streaming options directly on the device for endless entertainment (supported only in selected countries or regions).8. Filmmaker mode preserves the director's original vision by disabling motion smoothing and maintaining the correct aspect ratio, colors, and frame rates.9. MEMC (Motion Estimation, Motion Compensation) reduces motion blur and judder, ensuring smooth and fluid visuals even during fast-paced action scenes.10. HDR Enhance and HDR10+ support deliver brighter highlights, deeper blacks, and a wider contrast range for a more realistic picture. Q2: What does the letter "e" at the end of the Xiaomi TV A Pro 43 e stand for?A: The letter "e" at the end of the Xiaomi TV A Pro 43 e is used for sales purposes to distinguish between old and new product generations. The Xiaomi TV A Pro 43 e is a Smart TV. Q3: What is the product positioning for the Xiaomi TV A Pro 43 e? What are the key differences between the Xiaomi TV A Pro 43 e and the Xiaomi TV A 43 e?A: The Xiaomi TV A Pro 43 e is positioned as a mid-range television. The Xiaomi TV A Pro 43 e and the Xiaomi TV A 43 e target different market segments, with distinct differences in display technology.1. The Xiaomi TV A 43 e is positioned as a quality entry-level option, offering reliable performance and essential features for everyday viewing.2. The Xiaomi TV A Pro 43 e is positioned as a mid-range option focused on picture quality, delivering an enhanced visual experience.3. The key difference is that the Xiaomi TV A Pro 43 e features higher screen brightness for better visibility in various lighting conditions.4. Additionally, the Xiaomi TV A Pro 43 e adopts QLED color technology, which provides a wider color gamut and more vibrant, accurate colors. Q4: What is the optimal viewing distance for the Xiaomi TV A Pro 43 e?A: There's no official recommended viewing distance. The comfortable viewing position varies by personal preference, room size and content type (movies, TV shows, gaming). Feel free to choose a distance you find pleasant. You may adjust the seating distance based on your personal comfort, room layout and viewing preference. Q5: What are the specifications and the number of screws required for installing the Xiaomi TV A Pro 43 e stand?A: The Xiaomi TV A Pro 43 e stand requires four ST5 × 18 mm screws for installation. Q6: What are the specifications and quantity of screws used for wall mounting the Xiaomi TV A Pro 43 e? And what is the VESA mounting pattern (hole spacing)?A: The wall mount dimensions of the Xiaomi TV A Pro 43 e are 100 × 200 mm, and it requires four M6 × 10 mm screws.The dimensions from the wall-mounted holes on the back of the TV to each of its edges are as follows:Distance from the center of the side wall-mounting hole to the same side edge: 428.5 mm.Distance from the center of the upper wall-mounting hole to the top edge: 303.5 mm.Distance from the center of the lower wall-mounting hole to the bottom edge: 55 mm. Function UsageQ1: Does the Xiaomi TV A Pro 43 e support Game Boost mode? How to enable it?A: The Xiaomi TV A Pro 43 e does not support Game Boost mode. Q2: Does the Xiaomi TV A Pro 43 e support game picture mode? How to enable it?A: Yes, the Xiaomi TV A Pro 43 e supports game picture mode. Go to [Settings] >> [Picture] >> [Picture mode], select [Game]. Q3: What system languages are supported by the Xiaomi TV A Pro 43 e?A: The Xiaomi TV A Pro 43 e supports the following system languages:Azerbaijani, Arabic, Belarusian, Bulgarian, Bengali (India), Catalan, Czech, Danish, German, Greek, English (India), English (United Kingdom), English (United States), Spanish (Spain), Spanish (Latin America), Estonian, Finnish, French, Gujarati, Hindi, Croatian, Hungarian, Indonesian, Italian, Hebrew, Japanese, Kazakh, Kannada, Korean, Lithuanian, Latvian, Malayalam, Marathi, Bahasa Melayu, Norwegian, Dutch, Punjabi, Polish, Portuguese (Portugal), Romanian, Russian, Slovak, Serbian, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Urdu (India), Vietnamese, Chinese (Simplified), Chinese (Taiwan Traditional), Chinese (Hong Kong Traditional), Lao, Burmese, Nepali (India), Portuguese (Brazil), Portuguese (Portugal), Slovak, Uzbek, Filipino. Q4: Does the Xiaomi TV A Pro 43 e support VRR? How to enable it?A: The Xiaomi TV A Pro 43 e doesn't support VRR. Q5: Does the Xiaomi TV A Pro 43 e support FreeSync? How to enable it?A: The Xiaomi TV A Pro 43 e does not support FreeSync. Q6: Does the Xiaomi TV A Pro 43 e support ALLM? How to enable it?A: The Xiaomi TV A Pro 43 e supports ALLM. You can enable it by opening [Settings] >> [Channels & Inputs] >> [External inputs] >> enabling [ALLM]. Q7: Does the Xiaomi TV A Pro 43 e support Filmmaker mode? How to enable it?A: The Xiaomi TV A Pro 43 e supports Filmmaker mode. To enable it, please refer to the following methods:1. When the system detects that the content supports Filmmaker mode/HDR Filmmaker mode, or when the EDID identifies that the input source signal supports Filmmaker mode, the picture mode will automatically switch to Filmmaker mode/HDR Filmmaker mode.2. Open [Settings], select [Display and sound] >> [Picture] >> [Picture mode], and you can manually select Filmmaker mode. Q8: Does the Xiaomi TV A Pro 43 e support MEMC? How to enable it?A: The Xiaomi TV A Pro 43 e supports MEMC. To enable it, please open [Settings] >> [Display and sound] >> [Picture] >> [Advanced video] >> [Motion smooth] >> enable MEMC. Q9: Does the Xiaomi TV A Pro 43 e support Eye care mode? How to enable it?A: The Xiaomi TV A Pro 43 e supports Eye care mode. To enable it, please open [Settings] >> [Display and sound] >> [Picture] >> [Eye comfort mode]. Q10: Does the Xiaomi TV A Pro 43 e support HDR? How to enable it?A: The Xiaomi TV A Pro 43 e supports HDR. Please open [Settings] >> [Channels & Inputs] >> [External inputs] >> [HDMI mode] >> set the corresponding HDMI source to [Enhanced mode]. Q11: How to enable or disable automatic light detection on the Xiaomi TV A Pro 43 e?A: The Xiaomi TV A Pro 43 e does not support automatic light detection. Q12: How to turn off the system ads on the Xiaomi TV A Pro 43 e?A: The system ads displayed on the Xiaomi TV A Pro 43 e are delivered via the Google system and cannot be turned off. Q13: Does the Xiaomi TV A Pro 43 e support disabling Ambient mode?A: The Xiaomi TV A Pro 43 e doesn't support disabling Ambient mode. Q14: How to set the Xiaomi TV A Pro 43 e to display the content being played while in standby mode?A: The Xiaomi TV A Pro 43 e does not support playback while in standby mode. Q15: Which languages are supported by the voice assistant of the Xiaomi TV A Pro 43 e, and how to switch the language? In which regions is it supported, and where is it unavailable?A: The voice assistant of the Xiaomi TV A Pro 43 e is supported in the following languages and regions:Americas: Argentina (es-AR), Brazil (pt-BR), Canada (en-CA/fr-CA), Chile (es-CL), Colombia (es-CO), Costa Rica (es-CR), Dominican Republic (es-DO), Ecuador (es-EC), El Salvador (es-SV), Guatemala (es-GT), Honduras (es-HN), Jamaica (es-JM), Latin America (es-419), Mexico (es-MX), Panama (es-PA), Paraguay (es-PY), Peru (es-PE), Puerto Rico (es-PR), Uruguay (es-UY), United States (en-US/es-US).Asia Pacific: Australia (en-AU), Hong Kong (China) (en-HK/zh-HK), India (hi-IN/en-IN), Japan(ja-JP), South Korea (ko-KR), Indonesia (id/in-ID), Malaysia (en-MY), New Zealand (en-NZ), Philippines (en-PH), Singapore (en-SG), Taiwan (China) (en-TW/zh-TW), Thailand (th-TH), Vietnam (vi-VN).Europe: Austria (de-AT), Belgium (en/de/fr/nl-BE), Denmark (da-DK), Finland (en-FI), France (fr-FR), Germany (de-DE), Ireland (en-IE), Italy (it-IT), Netherlands (nl-NL), Norway (no-NO), Poland (pl-PL), Portugal (pt-PT), Russia (ru-RU), Spain (es-ES), Sweden (sv-SE), Switzerland (fr/de/it-CH), Türkiye (tr-TR), United Kingdom (en-GB).Middle East/Africa: Bahrain (en-BH), Egypt (en-EG), Israel (en-IL), Kenya (en-KE), Kuwait (en-KW), Nigeria (en-NG), Oman (en-OM), Qatar (en-QA), Saudi Arabia (en-SA), South Africa (en-ZA), United Arab Emirates (en-AE).To switch the language of the voice assistant, please change language preferences in your Google account. Q16: Which mainstream Apps are built into the Xiaomi TV A Pro 43 e?A: The Xiaomi TV A Pro 43 e supports Netflix, Prime Video, Disney+, and other mainstream applications. Q17: Does the Xiaomi TV A Pro 43 e support DTMB and ATV?A: The Xiaomi TV A Pro 43 e in Hong Kong (China) supports DTMB and ATV. Q18: What is the Android version that the Xiaomi TV A Pro 43 e comes with?A: The Android version that comes pre-installed on the Xiaomi TV A Pro 43 e is Android 14 (U). Q19: How to connect the Xiaomi TV A Pro 43 e to a computer?A: After connecting the Xiaomi TV A Pro 43 e to the computer, the TV can be used as a large external monitor. Please refer to the steps below:1. Use an HDMI cable to connect the computer's HDMI output port to the TV's HDMI input port.2. After the physical connection is made, use the TV remote to select the corresponding HDMI input source.3. The computer screen will then be displayed on the TV. Q20: How to use the Xiaomi TV Box's remote control to turn the Xiaomi TV A Pro 43 e on and off when connecting a TV Box to the TV?A: To use the Xiaomi TV Box's remote control to turn the Xiaomi TV A Pro 43 e on/off, please refer to the following steps:Open [Settings] >> [Channels & Inputs] >> [Channels] >> [HDMI mode] >> by enabling [TV auto power on] and [TV auto power off], you can use the streaming box remote to turn your TV on and off. Q21: How to adjust the order of local channels on the Xiaomi TV A Pro 43 e?A: Please refer to the following steps to adjust the order of local channels on the Xiaomi TV A Pro 43 e:1. Enter Live TV and select any channel.2. Press the EPG button on your remote control to display information about the current program.3. Press the Teletext button to open the channel list panel.4. Select the channel you wish to move, then press and hold the OK button to open the settings menu.5. Select the [Reorganize] option and move the channel up or down until it is in your desired position.Note:In CIS region, after accessing Live TV on your TV, press the PatchWall button on your remote control to bring up the menu and adjust the order of local channels. Q22: How to adjust the subtitle and audio track language of local TV programs on the Xiaomi TV A Pro 43 e?A: To adjust the subtitle and audio track language of local TV programs on the Xiaomi TV A Pro 43 e, please refer to the following steps:Subtitle language settings: Go to [Settings] >> [Channels & Inputs] >> [Channels] >> [Subtitles], and adjust the subtitle language by configuring the [Primary subtitle language] and [Secondary subtitle language] settings.Audio track language settings: Go to [Settings] >> [Channels & Inputs] >> [Channels] >> [Audio], and adjust the audio language by configuring the [Primary audio language] and [Secondary audio language] settings. Q23: Does the Xiaomi TV A Pro 43 e support the Electronic Program Guide (EPG) feature, and how to use it?A: The Xiaomi TV A Pro 43 e supports the Electronic Program Guide (EPG) feature. Enter Live TV and briefly press the EPG button on the remote control to open the electronic program guide.Note:In CIS region, after accessing Live TV on your TV, press the PatchWall button on your remote control to bring up the menu and use the electronic program guide (EPG) feature. Q24: What screen-casting methods does the Xiaomi TV A Pro 43 e support?A: The Xiaomi TV A Pro 43 e supports Miracast and Chromecast.AirPlay is supported in the EU, Indonesia, Ukraine, Israel, Morocco, Vietnam, Malaysia, Thailand, Singapore, Mexico, the Philippines, Chile, Peru, and Hong Kong (China), but is not supported in Russia, Belarus, or Kazakhstan. Q25: How to cast the computer screen to the Xiaomi TV A Pro 43 e?A: To cast the computer screen to the Xiaomi TV A Pro 43 e, please refer to the following methods:Method 1:1. Use an HDMI cable to connect the computer's HDMI output port to the TV's HDMI input port.2. After the physical connection is made, use the TV remote to select the corresponding HDMI input source.3. The computer screen will then be displayed on the TV.Method 2:1. Ensure that both your computer and TV are connected to the same Wi-Fi network (note that some Miracast connection methods do not require them to be on the same network).2. Enable the wireless casting or Miracast receiver feature on your TV.3. On your computer, press the Win + K keys.4. Select your TV from the list of devices that appear under "Cast." Q26: How to switch the audio output on the Xiaomi TV A Pro 43 e?A: To switch the audio output on the Xiaomi TV A Pro 43 e, please open [Settings] >> [Display and sound] >> [Audio output] >> [Output device] >> switch the audio output device. Q27: How to adjust the time on the Xiaomi TV A Pro 43 e?A: To adjust the time on the Xiaomi TV A Pro 43 e, please go to [Settings] >> [System] >> [Date & Time] >> adjust the time and time zone. Remote ControlQ1: What does the remote control of the Xiaomi TV A Pro 43 e look like, and how to use its buttons?A: Please refer to the image of the remote control below. Note that remote controls may vary slightly by region. Please refer to the actual unit you are using.EU, Indonesia, Ukraine, Israel, Morocco, Vietnam, Malaysia, Thailand, Singapore, Hong Kong (China) version:1. Power: Turn the TV on and off.2. Google Assistant: Press the button to activate Google Assistant. Hold the key to say a command to run.3. Number Buttons: Gives direct access to channels.4. INFO: Press to launch info bar.5. TTX: Select or exit Teletext mode.6. Input: Press to select available video sources.7. Audio Track: Select an audio track from multiple audio tracks.8. EPG: Press to show the electronic program guide.9. Netflix: Press to access the Netflix application.10. Prime Video: Press to access the Prime Video application.11. Disney+: Directly launches the Disney+ app (The service availability is determined by Disney and may vary by country or region).12. YouTube: Press to access the YouTube application.13. Xiaomi TV+: Gives direct access to Xiaomi TV+ application. (The service is only available in specific countries or regions.)14. Live TV: Press to start watching live TV. If you're already watching, it will open the Live TV settings menu.15. OK: Press to confirm current selection during navigation. You can pause/play the current video during playback, except Live Channels (Set-Top Box or RF).16. Direction: Navigate up/down or left/right through content. During playback, use the left/right buttons to rewind/fast-forward.17. Back: To go back to the last channel, or to close a menu or an application, or to go back to the previous menu.18. Dashboard: Displays the quick settings on-screen menu.19. Google TV Home: Press to quickly return to the Google TV Home screen.20. Star: Create a shortcut to open a favorite TV app or perform an action.21. Volume: To adjust the volume level. Press and hold the Volume “-” button to mute immediately.22. Channel: In Live TV mode, move the button up or down to select the channel.23. Mute: Press to mute/un-mute the volume.24. Color Buttons: Select options directly.25. AAA Batteries × 2Russia, Belarus, Kazakhstan version:1. Power: Turn on and off the TV.2. Kids: Gives direct access to kids' content.3. Google Assistant: Press the button on to use Google Assistant.4. OK: Press to confirm current selection during navigation. You can pause/play the current video during playback, except Live Channels (Set-Top Box or RF).5. Direction: Navigate up/down or left/right through content. During playback use left/right buttons to rewind/fast-forward.6. Back: To go back to the last channel, or to close a menu or an application, or to go back to the previous menu.7. Volume: Press to adjust the volume level. Press and hold the Volume down button will mute immediately.8. Android TV Home: Press to quickly return to the Android TV Home screen. Long press to open the App drawer.9. IVI: Gives direct access to the IVI application.10. Okko: Gives direct access to the Okko application.11. WINK: Gives direct access to Wink application.2. Xiaomi TV+: Gives direct access to Xiaomi TV+ application.13. PatchWall: Press to quickly return to the PatchWall Home screen.14. ShortCut: Press to quickly access PatchWall features without navigating through menus.15. AAA Batteries × 2Note:Some services and features may be limited in some areas.Philippines, Chile, Peru version:1. Power: Turn the TV on and off.2. Google Assistant: Press the button to activate Google Assistant. Hold the key to say a command to run.3. Number Buttons: Give direct access to channels.4. INFO: Press to launch info bar.5. ".": Press to input ".".6. Input: Press to select available video sources.7. CC: Press to set Closed Caption.8. EPG: Press to show the electronic program guide.9. Netflix: Press to access the Netflix application.10. Prime Video: Press to access the Prime Video application.11. Disney+: Directly launch the Disney+ App (The service availability is determined by Disney and may vary by country or region).12. YouTube: Press to access the YouTube application.13. Xiaomi TV+: Press to access the Xiaomi TV+ application. (The service is only available in specific countries.)14. Live TV: Press to start watching live TV. If you're already watching, it will open the Live TV settings menu.15. OK: Press to confirm current selection during navigation. You can pause/play the current video during playback, except Live Channels (Set-Top Box or RF).16. Direction: Navigate up/down or left/right through content. During playback, use the left/right buttons to rewind/fast-forward.17. Back: To go back to the last channel, or to close a menu or an application, or to go back to the previous menu.18. Dashboard: Displays the quick settings on-screen menu.19. Google TV Home: Press to quickly return to the Google TV Home screen.20. Star: Create a shortcut to open a favorite TV app or perform an action.21. Volume: To adjust the volume level. Press and hold the Volume “-" button to mute immediately.22. Channel: In Live TV mode, move the button up or down to select the channel.23. Mute: Press to mute/un-mute the volume.24. Color Buttons: Select options directly.Mexico version:1. Power: Turn the TV on and off.2. Google Assistant: Press the button to activate Google Assistant. Hold the key to say a command to run.3. Number Buttons: Give direct access to channels.4. INFO: Press to launch info bar.5. ".": Press to input ".".6. Input: Press to select available video sources.7. CC: Press to set Closed Caption.8. EPG: Press to show the electronic program guide.9. Netflix: Press to access the Netflix application.10. Prime Video: Press to access the Prime Video application.11. Disney+: Directly launch the Disney+ App (The service availability is determined by Disney and may vary by country or region).12. YouTube: Press to access the YouTube application.13. Xiaomi TV+: Press to access the Xiaomi TV+ application. (The service is only available in specific countries.)14. Free TV: Press to start watching live TV. If you're already watching, it will open the Live TV settings menu.15. OK: Press to confirm current selection during navigation. You can pause/play the current video during playback, except Live Channels (Set-Top Box or RF).16. Direction: Navigate up/down or left/right through content. During playback, use the left/right buttons to rewind/fast-forward.17. Back: To go back to the last channel, to close a menu or an application, or to go back to the previous menu.18. Dashboard: Displays the quick settings on-screen menu.19. Google TV Home: Press to quickly return to the Google TV Home screen.20. Star: Create a shortcut to open a favorite TV app or perform an action.21. Volume: To adjust the volume level. Press and hold the Volume “-" button to mute immediately.22. Channel: In Live TV mode, move the button up or down to select the channel.23. Mute: Press to mute/un-mute the volume.24. Color Buttons: Select options directly. Q2: How to pair the remote control with the Xiaomi TV A Pro 43 e?A: To pair the remote control with the Xiaomi TV A Pro 43 e, please bring the remote control close to the TV (within 20 cm) and simultaneously press and hold the two buttons below the directional pad on the remote control, the leftmost and rightmost buttons, until you hear a "beep" sound, indicating successful pairing. Q3: What are the four colored buttons on the remote control of the Xiaomi TV A Pro 43 e used for?A: These buttons are used to perform shortcut actions provided by specific applications or menus.Note:The remote control for the Xiaomi TV A Pro 43 e in the CIS region doesn't support four colored buttons. Hardware IntroductionQ1: What are the statuses of the indicator on the Xiaomi TV A Pro 43 e?A: For your reference, here are the statuses of the indicator on the Xiaomi TV A Pro 43 e:1. During the power-on process, the indicator flashes.2. When the TV is turned on and enters the TV interface, the indicator goes out.3. During the power-off process, the indicator flashes.4. When the TV is in standby mode, the indicator is off. Q2: How to use the buttons located on the bottom of the Xiaomi TV A Pro 43 e?A: To use the buttons located on the bottom of the Xiaomi TV A Pro 43 e, please refer to the follows:1. Press to power on while in standby mode and press to turn off the screen when powering on.2. Press and hold the button to enter the function menu.3. After opening the function menu, press briefly to cycle through the functions. Press and hold to confirm a function. Q3: How to install the stand of the Xiaomi TV A Pro 43 e?A: Please refer to the following steps to install the stand of the Xiaomi TV A Pro 43 e:1. Open the package and take out all the accessories, which include two bases and four screws for installation.2. Carefully remove the TV from the packaging box.3. Lay it flat on a table with the screen facing down, making sure the surface is clean and soft to avoid scratching the display.4. Align the two bases with the mounting holes on the bottom of the TV, then tighten the screws securely to complete the installation. Q4: What ports does the Xiaomi TV A Pro 43 e have? What devices can be connected to it?A: The Xiaomi TV A Pro 43 e is equipped with a comprehensive set of ports to support a wide variety of external devices and connectivity needs:1. It features a satellite port for connecting a satellite dish to receive broadcast signals.2. It includes an antenna port for connecting a traditional TV antenna.3. A network port is available for a wired Ethernet connection to the internet.4. It has a USB 2.0 port (5 V⎓500 mA) that can connect devices like a keyboard, USB flash drive, or a mouse.5. There are three HDMI ports, labeled 1, 2 (eARC), and 3, which can connect devices such as set-top boxes, game consoles, Xiaomi streaming boxes, laptops, and Blu-ray players.6. The HDMI 2 (eARC) port specifically supports enhanced Audio Return Channel for connecting to compatible sound systems.7. A Common Interface (CI) slot is available for inserting a CI Card to access conditional access broadcast services.8. An AV In port allows connection of older devices that use composite video and audio cables.9. An optical audio port is included for connecting to external audio equipment like soundbars or home theater systems.Note:The actual available ports on the TV may vary by regional version. Q5: What file formats for USB drives are supported by the Xiaomi TV A Pro 43 e?A: The Xiaomi TV A Pro 43 e supports the FAT32 and NTFS file formats for USB drives. Q6: What to do if the Xiaomi TV A Pro 43 e cannot read the USB flash drive?A: If the Xiaomi TV A Pro 43 e fails to recognize a USB flash drive, try formatting the drive to FAT32, or check whether the TV supports the file format of the USB drive. The Xiaomi TV A Pro 43 e supports video formats including MPEG-1/2, H.263, H.264, H.265, VP8, VP9, and AV1, as well as audio formats including Dolby Audio, DTS-X, MP3, FLAC, AAC, OGG, and ADPCM.