What to do if the Mijia Front Load Washer Dryer Pro 12.5kg cannot perform a firmware update?
If the Mijia Front Load Washer Dryer Pro 12.5kg cannot perform a firmware update, please refer to the following steps to troubleshoot:
1. Make sure the washing machine is connected to a stable Wi-Fi network.
2. Make sure the Xiaomi Home App is the latest version.
3. Check whether the washing machine is currently running a program. Firmware updates cannot be performed during operation.
4. Try restarting the washing machine and attempting the update again.
5. If the above steps still do not solve the problem, please contact our local official after-sales service center for further assistance.
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