If the buttons on the Mijia Front Load Washer Dryer Pro 12.5kg are unresponsive, please refer to the following steps to troubleshoot:
1. Check whether the child lock function is enabled. When the child lock is on, all buttons except the [On/Off] button will be disabled.
2. Make sure your hands are clean and dry when touching the buttons.
3. Try pressing and holding the [On/Off] button for 1 second to restart the washing machine.
4. If the panel is wet, dry it with a soft cloth and try again.
5. If the above steps still do not solve the problem, please contact our local official after-sales service center for further assistance.