What to do if the Mijia Front Load Washer Dryer Pro 12.5kg is leaking?
If the Mijia Front Load Washer Dryer Pro 12.5kg is leaking, please refer to the following steps to troubleshoot:
1. Check the water inlet hose connections for leaks. Tighten the connections if necessary.
2. Check the drain hose for cracks, kinks, or loose connections.
3. Check whether the drain hose is positioned correctly. The height of the drain hose should be between 60 cm and 90 cm from the floor.
4. Check the drain pump filter cover for leaks. Make sure it is securely closed.
5. Check the detergent dispenser drawer for overflow. Do not exceed the MAX line when adding detergent or fabric softener.
6. Check the door seal for damage or debris that could prevent a proper seal.
7. If the above steps still do not solve the problem, please contact our local official after-sales service center for further assistance.
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