If the Mijia Front Load Washer Dryer Pro 12.5kg emits a burning smell, please refer to the following steps:
1. Stop using the washing machine immediately and unplug it from the power outlet.
2. Check whether any foreign objects (such as paper, tissue, or plastic) have entered the drum or the drain pump area.
3. Check whether the power cord or plug shows signs of damage or overheating.
4. Do not attempt to repair the appliance yourself.
5. Please contact our local official after-sales service center for further assistance immediately.