What to do if the door seal of the Mijia Front Load Washer Dryer Pro 12.5kg emits an odor?

If the door seal of the Mijia Front Load Washer Dryer Pro 12.5kg emits an odor, please refer to the following steps to troubleshoot:
1. Open the door and clean the door seal with a soft, damp cloth. Pay attention to the folds where moisture and lint can accumulate.
2. After each wash cycle, leave the door open to allow the seal to dry completely and prevent mold growth.
3. Run the Tub Clean program regularly to remove bacteria and detergent buildup.
4. Do not leave wet clothes in the drum for extended periods.
5. If the odor persists, use a mild disinfectant solution to clean the seal, then wipe with a clean damp cloth.
6. If the above steps still do not solve the problem, please contact our local official after-sales service center for further assistance.