Mijia Colorful Luggage FAQ

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Product OverviewQ1. What is the Mijia Colorful Luggage?A: The Mijia Colorful Luggage is a lightweight hard-shell luggage produced by Xiaomi. It is available in two sizes, 20-inch and 24-inch, and comes in two colors, black and blue. The Mijia Colorful Luggage features lightweight durability, large capacity, smooth pulling, and a TSA lock, making it a cost-effective choice for daily travel. Q2. What are the selling points of the Mijia Colorful Luggage?A: The Mijia Colorful Luggage features the following selling points:1. It is made of lightweight PP material, which makes it easy to carry with one hand.2. It has a thickened and deep compartment design that provides more storage space compared to other luggage of the same size.3. It features 360° smooth and silent swivel wheels for effortless rolling.4. It has an integrated handle design that does not obstruct the telescopic handle when pulling or carrying. Q3. What certifications does the Mijia Colorful Luggage have?A: The Mijia Colorful Luggage has passed the following certifications:1. EU REACH.2. Amazon ISTA 6.3. Taiwan(China) BSMI.4. Saudi Arabia PCOC.5. CIS EAC. Q4. What are the usage scenarios for the Mijia Colorful Luggage?A: The Mijia Colorful Luggage is suitable for daily travel, short to medium-distance business trips, and checked luggage for flights. Q5. Does the Mijia Colorful Luggage come with a protective cover?A: No, the Mijia Colorful Luggage does not come with a protective cover. AppearanceQ1. What is the exterior design of the Mijia Colorful Luggage?A: The Mijia Colorful Luggage has the following exterior design features:1. The shell features a dot pattern design that gives it a youthful and vibrant look.2. It features recessed wheel seats, an embedded TSA lock, and a reverse zipper design, giving the luggage a clean and minimalist appearance.3. It is available in two colors to suit different preferences. Q2. What is the interior layout of the Mijia Colorful Luggage?A: The interior of the Mijia Colorful Luggage features a U-shaped closed compartment on one side, which effectively protects privacy. The other side features an X-shaped compression strap compartment, which can store large clothing items and secure them by adjusting the straps. Q3. What are the product dimensions of the Mijia Colorful Luggage?A: The product dimensions of the Mijia Colorful Luggage are measured manually, so a tolerance of 1 to 2 cm is within a reasonable range.Closing status:1. For the 20-inch model, the dimensions with the closing status are 375 mm × 235 mm × 570 mm.2. For the 24-inch model, the dimensions with the closing status are 445 mm × 275 mm × 670 mm.Opening status:1. For the 20-inch model, the dimensions with the opening status are 753 mm × 570 mm × 117 mm.2. For the 24-inch model, the dimensions with the opening status are 893 mm × 670 mm × 137 mm. Q4. What is the capacity of the Mijia Colorful Luggage?A: The capacity of the Mijia Colorful Luggage is approximately 40 L for the 20-inch model and approximately 67 L for the 24-inch model. Q5. What is the weight of the Mijia Colorful Luggage?A: The weight of the Mijia Colorful Luggage is approximately 2.7 kg for the 20-inch model and approximately 3.4 kg for the 24-inch model. Q6. Where can the SN be found on the Mijia Colorful Luggage?A: The SN of the Mijia Colorful Luggage is located on the back of the luggage near the telescopic handle. To access it, unzip the maintenance zipper on the back panel, and the SN number can be found in the middle near the telescopic handle. MaterialsQ1. What material is the shell of the Mijia Colorful Luggage made of?A: The shell of the Mijia Colorful Luggage is made of polypropylene. Q2. What material are the handles of the Mijia Colorful Luggage made of?A: The handles of the Mijia Colorful Luggage are made of TPU. Q3. What material is the zipper of the Mijia Colorful Luggage made of?A: The zipper of the Mijia Colorful Luggage is made of nylon. Q4. What materials are the wheels of the Mijia Colorful Luggage made of?A: The wheels of the Mijia Colorful Luggage are made of the following materials:1. The wheel housing is mainly made of PP.2. The wheel brackets are mainly made of PA and PP.3. The wheel treads are mainly made of TPU. Q5. What material is the lining of the Mijia Colorful Luggage made of?A: The lining of the Mijia Colorful Luggage is made of polyester fiber. Q6. Is the Mijia Colorful Luggage waterproof?A: No, the Mijia Colorful Luggage is not waterproof. Function UsageQ1. How to use the Mijia Colorful Luggage?A: To use the Mijia Colorful Luggage, please follow the steps below:1. Place the items inside the luggage and close the zipper properly.2. Pull out the telescopic handle to the desired height.3. Push or pull the luggage to move it. Q2. What are the usage precautions for the Mijia Colorful Luggage?A: The following precautions should be taken when using the Mijia Colorful Luggage:1. Do not lift the luggage by the telescopic handle.2. Do not press the push button on the telescopic handle while the luggage is moving.3. Do not expose the luggage to rain for prolonged periods. The luggage is resistant to accidental splashes of water during normal use, but it is not completely waterproof. When the luggage gets wet, wipe it dry promptly to prevent water from getting inside.4. Do not place the luggage near high-temperature objects such as stoves or heaters, as this may cause the shell or accessories to deform.5. Do not scrub the luggage with corrosive solvents such as banana oil, petroleum, or alcohol, as this may cause the shell or accessories to deform.6. Do not place the luggage in high-acid or high-humidity environments, as this may damage the lock or other metal components and prevent normal use of the luggage.7. When storing the luggage in a high location, make sure it does not fall, so as to avoid injuries or damage to the luggage and its contents.8. It is recommended to use a protective cover, which is sold separately, to prevent damage to the luggage during transit. Q3. Why does the shell of the Mijia Colorful Luggage appear somewhat thin?A: The shell of the Mijia Colorful Luggage is made of a lightweight and highly resilient PP material. Although the shell may appear thin and light, it is designed to rebound upon impact and resist damage. The thickened compartment walls ensure load-bearing capacity and durability. Q4. Does the telescopic handle of the Mijia Colorful Luggage support height adjustment?A: Yes, the telescopic handle of the Mijia Colorful Luggage supports height adjustment. Q5. How many handles does the Mijia Colorful Luggage have?A: The Mijia Colorful Luggage has two handles, which are located on the top and the side of the luggage. Q6. Does the Mijia Colorful Luggage support both pushing and pulling, and what is the correct way to do so?A: Yes, the Mijia Colorful Luggage supports both pushing and pulling. When pushing, it is recommended to stand beside the luggage. When pulling, it is recommended to stand in front of the luggage. Q7. How to adjust the telescopic handle of the Mijia Colorful Luggage?A: To adjust the telescopic handle of the Mijia Colorful Luggage, press and hold the button on the handle to switch between different height levels, and release the button to lock the handle at the current height. Additional InformationQ1. What is the operating temperature range for the Mijia Colorful Luggage?A: The operating temperature range for the Mijia Colorful Luggage is -10 °C to 50 °C. Prolonged exposure to extremely cold environments below -10 °C or high-temperature environments above 50 °C should be avoided. Q2. What is the operating humidity range for the Mijia Colorful Luggage?A: The operating humidity range for the Mijia Colorful Luggage is 20% to 80% RH. Prolonged storage in humid and enclosed spaces should be avoided to prevent metal locks from rusting and the lining from developing mold. Safety and SecurityQ1. What is the default code of the Mijia Colorful Luggage?A: The default code of the Mijia Colorful Luggage is 0-0-0. Q2. Does the Mijia Colorful Luggage support code changes, and how to change the default code?A: Yes, the Mijia Colorful Luggage supports code changes. To change the code, please follow the steps below:1. Set the dials to 0-0-0 to unlock the lock.2. Use the tip of a pen or a tool to press the reset button until a click sound is heard.3. Turn the dials to set a personal code.4. Push the push button along the direction indicated by the arrow until a click sound is heard, and the reset button pops out.Note:The initial code of the lock is set to 0-0-0. It is recommended to set a personal code and remember it, as forgetting the code will prevent the lock from being opened and the luggage from being accessed. Q3. Can the Mijia Colorful Luggage be carried onto a flight?A: The 20-inch Mijia Colorful Luggage can generally be carried onto a flight. However, the actual size and weight requirements for carry-on luggage depend on the specific airline's regulations. It is recommended to check with the airline before traveling. Q4. Does the Mijia Colorful Luggage support a child lock?A: No, the Mijia Colorful Luggage does not support a child lock. Q5. Does the Mijia Colorful Luggage support a travel lock?A: No, the Mijia Colorful Luggage does not support a travel lock. Q6. Does the Mijia Colorful Luggage have a TSA lock?A: Yes, the Mijia Colorful Luggage has a TSA lock. Q7. Why is there no key included with the TSA lock of the Mijia Colorful Luggage?A: The TSA lock on the Mijia Colorful Luggage is designed to allow customs officials to open the luggage for inspection without forcing it open. Customs officials have a universal key that can open the lock. After inspection, they can relock the luggage. The key is only held by customs personnel. Without a TSA lock, customs officials may have to break the luggage for inspection. The product itself does not come with a key, and the lock is normally operated by setting a personal code. Care and MaintenanceQ1. How to clean the Mijia Colorful Luggage?A: To clean the Mijia Colorful Luggage, please follow the steps below:1. For the shell, use a soft cloth dipped in clean water and a mild detergent to wipe away stains.2. For the lining, use a damp cloth to wipe local stains, then leave the luggage open to air dry in a ventilated area.3. For the wheels, use a brush to remove mud, sand, and debris. Q2. How to store the Mijia Colorful Luggage when it is not used for a long period?A: To store the Mijia Colorful Luggage when not used for a long period, please follow the steps below:1. Empty the luggage completely, wipe the shell clean, and let it dry thoroughly.2. Keep the zipper half open to avoid keeping the lock under tension for a long time.3. Store the luggage in a cool, dry, and well-ventilated place, away from moisture, direct sunlight, and heavy pressure.4. It is recommended to use a dust cover to protect the luggage from dust, and store it upright without stacking heavy items on top.