Mijia Extra-large Luggage FAQ

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Product OverviewQ1. What is the Mijia Extra-large Luggage?A: The Mijia Extra-large Luggage is a large-sized luggage produced by Xiaomi. It is available in two sizes, 26-inch and 28-inch, and comes in two colors, black and green. It features extra-large capacity, easy handling, smooth pushing, and a TSA lock. The Mijia Extra-large Luggage is designed for long-distance travel, family trips, and international travel. Q2. What are the selling points of the Mijia Extra-large Luggage?A: The Mijia Extra-large Luggage features the following selling points:1. It features a thickened shell design that provides larger capacity and more storage space.2. It has a textured and wear-resistant shell surface that resists scratches.3. It uses a double-coil anti-burst zipper that prevents the luggage from bursting open even when over-packed.4. It has large-diameter silent swivel wheels for a smooth and quiet travel experience.5. It features an embedded TSA lock that prevents forced opening during customs inspections.6. It has a wet and dry separation design for organized storage. Q3. What certifications does the Mijia Extra-large Luggage have?A: The Mijia Extra-large Luggage has passed the following certifications:1. EU REACH.2. Amazon ISTA 6.3. Taiwan(China) BSMI.4. Saudi Arabia PCOC.5. CIS EAC. Q4. What are the usage scenarios for the Mijia Extra-large Luggage?A: The Mijia Extra-large Luggage is suitable for daily travel, long-distance business trips, and checked luggage for flights. Q5. Does the Mijia Extra-large Luggage come with a protective cover?A: No, the Mijia Extra-large Luggage does not come with a protective cover. AppearanceQ1. What is the exterior design of the Mijia Extra-large Luggage?A: The Mijia Extra-large Luggage has the following exterior design features:1. The shell has a clean and minimalist design with a textured surface that is wear-resistant and scratch-resistant.2. The luggage uses a 3:7 opening ratio, with the top lid designed for easy opening and the bottom compartment designed for storing large items.3. It features recessed wheel seats, an embedded TSA lock, corner guards, three handles on different sides, and wheel rims that match the shell color, combining functionality with aesthetics.4. It is available in two colors to suit different preferences. Q2. What is the interior layout of the Mijia Extra-large Luggage?A: The interior of the Mijia Extra-large Luggage features the following layout:1. Both sides of the interior have U-shaped mesh storage compartments.2. The top lid has a wet and dry separation pocket and a small mesh pocket for accessories.3. The bottom compartment has a removable divider that allows flexible storage for large items. Q3. What are the product dimensions of the Mijia Extra-large Luggage?A: The product dimensions of the Mijia Extra-large Luggage are measured manually, so a tolerance of 1 to 2 cm is within a reasonable range.Closing status:1. For the 26-inch model, the dimensions with the closing status are 715 mm × 390 mm × 374 mm.2. For the 28-inch model, the dimensions with the closing status are 765 mm × 405 mm × 405 mm.Opening status:1. For the 26-inch model, the dimensions with the opening status are 800 mm × 715 mm × 262 mm.2. For the 28-inch model, the dimensions with the opening status are 830 mm × 765 mm × 284 mm. Q4. What is the capacity of the Mijia Extra-large Luggage?A: The capacity of the Mijia Extra-large Luggage is approximately 87 L for the 26-inch model and approximately 106 L for the 28-inch model. Q5. What is the weight of the Mijia Extra-large Luggage?A: The weight of the Mijia Extra-large Luggage is approximately 4.7 kg for the 26-inch model and approximately 5 kg for the 28-inch model. Q6. Where can the SN be found on the Mijia Extra-large Luggage?A: The SN of the Mijia Extra-large Luggage is located on the back of the luggage near the telescopic handle. To access it, unzip the maintenance zipper on the back panel, and the SN number can be found in the middle near the telescopic handle. MaterialsQ1. What material is the shell of the Mijia Extra-large Luggage made of?A: The shell of the Mijia Extra-large Luggage is made of polypropylene. Q2. What material are the handles of the Mijia Extra-large Luggage made of?A: The handles of the Mijia Extra-large Luggage are made of PP and TPE. Q3. What material is the zipper of the Mijia Extra-large Luggage made of?A: The zipper of the Mijia Extra-large Luggage is made of nylon. Q4. What materials are the wheels of the Mijia Extra-large Luggage made of?A: The wheels of the Mijia Extra-large Luggage are made of the following materials.1. The wheel housing is mainly made of PP.2. The wheel brackets are mainly made of PA and PP.3. The wheel treads are mainly made of TPE. Q5. What material is the lining of the Mijia Extra-large Luggage made of?A: The lining of the Mijia Extra-large Luggage is made of polyester. Q6. Is the Mijia Extra-large Luggage waterproof?A: No, the Mijia Extra-large Luggage is not waterproof. Function UsageQ1. How to use the Mijia Extra-large Luggage?A: To use the Mijia Extra-large Luggage, please follow the steps below:1. Place the items inside the luggage and close the zipper properly.2. Pull out the telescopic handle to the desired height.3. Push or pull the luggage to move it. Q2. What are the usage precautions for the Mijia Extra-large Luggage?A: The following precautions should be taken when using the Mijia Extra-large Luggage:1. Do not lift the luggage by the telescopic handle.2. Do not press the push button on the telescopic handle while the luggage is moving.3. Do not expose the luggage to rain for prolonged periods. The luggage is resistant to accidental splashes of water during normal use, but it is not completely waterproof. When the luggage gets wet, wipe it dry promptly to prevent water from getting inside.4. Do not place the luggage near high-temperature objects such as stoves or heaters, as this may cause the shell or accessories to deform.5. Do not scrub the luggage with corrosive solvents such as banana oil, petroleum, or alcohol, as this may cause the shell or accessories to deform.6. Do not place the luggage in high-acid or high-humidity environments, as this may damage the lock or other metal components and prevent normal use of the luggage.7. When storing the luggage in a high location, make sure it does not fall, so as to avoid injuries or damage to the luggage and its contents.8. It is recommended to use a protective cover, which is sold separately, to prevent damage to the luggage during transit. Q3. Why does the shell of the Mijia Extra-large Luggage appear somewhat thin?A: The shell of the Mijia Extra-large Luggage is made of a lightweight and highly resilient PC material. Although the shell may appear thin and light, it is designed to rebound upon impact and resist damage. The thickened compartment walls ensure load-bearing capacity and durability. Q4. Does the telescopic handle of the Mijia Extra-large Luggage support height adjustment?A: Yes, the telescopic handle of the Mijia Extra-large Luggage supports height adjustment. Q5. How many handles does the Mijia Extra-large Luggage have?A: The Mijia Extra-large Luggage has three handles, which are located on the top, the side, and the front of the luggage. Q6. Does the Mijia Extra-large Luggage support both pushing and pulling, and what is the correct way to do so?A: Yes, the Mijia Extra-large Luggage supports both pushing and pulling. When pushing, it is recommended to stand beside the luggage. When pulling, it is recommended to stand in front of the luggage. Q7. How to adjust the telescopic handle of the Mijia Extra-large Luggage?A: To adjust the telescopic handle of the Mijia Extra-large Luggage, press and hold the button on the handle to switch between different height levels, and release the button to lock the handle at the current height. Additional InformationQ1. What is the operating temperature range for the Mijia Extra-large Luggage?A: The operating temperature range for the Mijia Extra-large Luggage is -10 °C to 50 °C. Prolonged exposure to extremely cold environments below -10 °C or high-temperature environments above 50 °C should be avoided. Q2. What is the operating humidity range for the Mijia Extra-large Luggage?A: The operating humidity range for the Mijia Extra-large Luggage is 20% to 80% RH. Prolonged storage in humid and enclosed spaces should be avoided to prevent metal locks from rusting and the lining from developing mold. Safety and SecurityQ1. What is the default code of the Mijia Extra-large Luggage?A: The default code of the Mijia Extra-large Luggage is 0-0-0. Q2. Does the Mijia Extra-large Luggage support code changes, and how to change the default code?A: Yes, the Mijia Extra-large Luggage supports code changes. To change the code, please follow the steps below:1. Set the dials to 0-0-0 to unlock the lock.2. Use the tip of a pen or a tool to press the reset button until a click sound is heard.3. Turn the dials to set a personal code.4. Push the push button along the direction indicated by the arrow until a click sound is heard, and the reset button pops out.Note:The initial code of the lock is set to 0-0-0. It is recommended to set a personal code and remember it, as forgetting the code will prevent the lock from being opened and the luggage from being accessed. Q3. Can the Mijia Extra-large Luggage be carried onto a flight?A: No, the Mijia Extra-large Luggage cannot be carried onto a flight. Both the 26-inch and 28-inch models exceed carry-on size limits and must be checked in. Q4. Does the Mijia Extra-large Luggage support a child lock?A: No, the Mijia Extra-large Luggage does not support a child lock. Q5. Does the Mijia Extra-large Luggage support a travel lock?A: No, the Mijia Extra-large Luggage does not support a travel lock. Q6. Does the Mijia Extra-large Luggage have a TSA lock?A: Yes, the Mijia Extra-large Luggage has a TSA lock. Q7. Why is there no key included with the TSA lock of the Mijia Extra-large Luggage?A: The TSA lock on the Mijia Extra-large Luggage is designed to allow customs officials to open the luggage for inspection without forcing it open. Customs officials have a universal key that can open the lock. After inspection, they can relock the luggage. The key is only held by customs personnel. Without a TSA lock, customs officials may have to break the luggage for inspection. The product itself does not come with a key, and the lock is normally operated by setting a personal code. Care and MaintenanceQ1. How to clean the Mijia Extra-large Luggage?A: To clean the Mijia Extra-large Luggage, please follow the steps below:1. For the shell, use a soft cloth dipped in clean water and a mild detergent to wipe away stains.2. For the lining, use a damp cloth to wipe local stains, then leave the luggage open to air dry in a ventilated area.3. For the wheels, use a brush to remove mud, sand, and debris. Q2. How to store the Mijia Extra-large Luggage when it is not used for a long period?A: To store the Mijia Extra-large Luggage when not used for a long period, please follow the steps below:1. Empty the luggage completely, wipe the shell clean, and let it dry thoroughly.2. Keep the zipper half open to avoid keeping the lock under tension for a long time.3. Store the luggage in a cool, dry, and well-ventilated place, away from moisture, direct sunlight, and heavy pressure.4. It is recommended to use a dust cover to protect the luggage from dust, and store it upright without stacking heavy items on top.