POCO F9 Ultra FAQ

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POCO F9 Ultra FAQ

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Product OverviewQ1: What are the selling points of the POCO F9 Ultra?A: For your reference, here are the selling points of the POCO F9 Ultra:1. It is powered by the Snapdragon® 8 Elite Gen 5 flagship processor.2. It features a 200MP ultra-clear main camera.3. It features a 50MP 5x floating telephoto camera.4. It runs on Xiaomi HyperOS 3.5. It features a 6.9-inch next-generation super pixel display with M11 luminescent material, making its debut.6. It is equipped with an 8050 mAh Xiaomi Surge Battery.7. It features a 2.1-channel stereo audio system tuned in collaboration with Bose. Q2: What is the positioning of the POCO F9 Ultra and who is it for?A: The POCO F9 Ultra is positioned as a flagship gaming smartphone designed for an immersive and powerful gaming experience. It is powered by the Snapdragon® 8 Elite Gen 5 flagship processor and equipped with a dedicated graphics processor (GPU) for enhanced gaming performance. It also features a 6.9-inch next-generation super pixel display with M11 luminescent material, an 8050 mAh Xiaomi Surge Battery, a 200MP ultra-clear main camera, a 50MP 5x floating telephoto camera, and a 2.1-channel stereo audio system tuned in collaboration with Bose. It is suitable for those who prioritize high-performance gaming, an immersive large-screen experience, long battery life, and versatile photography. Q3: What does the exterior of the POCO F9 Ultra look like?A: Here are the exterior details of the POCO F9 Ultra: Q4: What color options are available for the POCO F9 Ultra?A: The POCO F9 Ultra is available in Black and Dark Cherry.Note:Available colors may vary by country or region. Please refer to local official sales channels. Q5: Where can the SN and IMEI numbers of the POCO F9 Ultra be viewed?A: The SN and IMEI of the POCO F9 Ultra can be viewed in the following locations:1. You can check the SN and the IMEI of the POCO F9 Ultra on the packing box and the label on the body.2. On the phone, enter * # 06 # , and you can check the IMEI and SN.3. Open the [Settings] App >> [About phone] >> [Detailed info and specs] >> [Status] >> tap [Model] to check the SN >> tap [IMEI] to check the IMEI. Q6: What are the dimensions and weight of the POCO F9 Ultra?A: Here are the dimensions and weight specifications of the POCO F9 Ultra:Package dimensions (H × W × T):Global version (with charger): 187 mm × 95 mm × 63.1 mmGlobal version (without charger): 187 mm × 95 mm × 51.37 mmProduct dimensions (H × W × T):Glass version: 163.49 mm × 77.94 mm × 8.74 mmPackage weight:Russia: 590 gGlobal US: 582 gGlobal EU: 598 gGlobal EU (EEA), without charger: 476 gGlobal UK: 598 gJapan: 581 gTaiwan: 577 gThailand: 590 gIndonesia: 583 gProduct weight:Glass version: 235 gNote:Data provided by internal laboratories. Industry measurement methods may vary. Actual results may differ. Products may vary by region; please refer to the actual product. Screen DisplayQ1: What is the screen size, ratio, and screen-to-body ratio of the POCO F9 Ultra?A: This POCO F9 Ultra has a 6.9-inch screen with a screen-to-body ratio of 94.90%. Q2: What is the screen resolution of the POCO F9 Ultra?A: Its screen resolution is 2608 × 1200 pixels, and its pixel density is 419 PPI. Q3: What is the refresh rate of the POCO F9 Ultra, and how is it adjusted?A: Here are the refresh rate specifications and adjustment method:1. It supports two screen refresh rate options: 60 Hz and up to 185 Hz.2. The refresh rate can be adjusted in the display settings menu on the device: [Settings] >> [Display & brightness] >> [Refresh rate] >> [Custom], then you can adjust it as you prefer.3. The POCO F9 Ultra supports a touch sampling rate of up to 480 Hz. Q4: What is the brightness range of the POCO F9 Ultra screen?A: POCO F9 Ultra features a multi-scenario peak brightness of up to 4500 nits, a global brightness of 1060 nits in HBM mode, and a global brightness of 2200 nits in HDR video HBM mode. The maximum manually adjustable brightness is 850 nits (Typ.) and 1060 nits in Sunlight mode, while the minimum screen brightness is 1 nit. Q5: Why does the screen of the POCO F9 Ultra exhibit light leakage?A: Thank you for your support of Xiaomi products. Because the POCO F9 Ultra uses an AMOLED display, slight light leakage may occur due to the characteristics of the panel and its structure. This may be more noticeable under certain viewing angles or in dark environments, especially when displaying dark or black content. This is a normal characteristic of AMOLED displays and does not affect the normal use or functionality of the phone. Xiaomi phones undergo rigorous professional inspection before leaving the factory, so you can use your device with confidence. Q6: What to do if the touchscreen of the POCO F9 Ultra is unresponsive?A: Thank you for supporting Xiaomi products. After a version update or a fresh installation, the App has not yet completed compilation and optimization; consequently, you may experience slight lag during the initial few uses. Once the compilation and optimization process is complete, the lag issue will improve.If lag issues persist even after application compilation and optimization, please refer to the following steps:1. Restart the device to reset the system.2. Clean the screen surface to remove any dirt or moisture.3. Remove any protective film that may interfere with touch sensitivity.4. Check for system updates and install them if available.If the issue persists, contact the local official after-sales service center for further assistance. Q7: What to do if the screen brightness of the POCO F9 Ultra changes automatically?A: If the POCO F9 Ultra screen brightness changes automatically, the following information may help:1. The POCO F9 Ultra supports an ambient light sensor that automatically adjusts screen brightness based on the surrounding lighting conditions.2. The Auto brightness function of the POCO F9 Ultra can be turned off in the display settings ([Settings] >> [Display & brightness] >> turning off [Automatic brightness]) to prevent automatic changes.3. If the Auto brightness behavior seems erratic, the ambient light sensor of the POCO F9 Ultra should be checked for obstructions such as screen protectors or dirt. Q8: What is the function of HDR display on the POCO F9 Ultra?A: The POCO F9 Ultra supports HDR at the hardware level. Go to [Settings] >> [Display & brightness] >> [Dual-core visuals] and enable [Dual-core visuals]. This feature uses a dedicated chip to improve video resolution, enhance frame rates, and optimize HDR, providing a more vivid and smoother viewing experience. You can also open the video sidebar, select [Style], and choose [HDR] to enable the HDR effect for videos. Q9: What to do if the screen of the POCO F9 Ultra is hard to see in sunlight?A: The POCO F9 Ultra supports Sunlight mode to improve visibility outdoors. This mode can be enabled in the display settings, and the device will automatically increase screen brightness and contrast for improved visibility under bright sunlight.Please note that the Sunlight mode requires the Automatic brightness feature to be enabled. Q10: What dimming methods does the POCO F9 Ultra support at different brightness levels?A: The POCO F9 Ultra supports full-brightness DC dimming. Q11: Does the POCO F9 Ultra use LTPO or LTPS technology?A: The POCO F9 Ultra smartphone utilizes LTPS technology. Q12: Does the wet-hand touch feature on the POCO F9 Ultra support intelligent rain-sensing touch technology? A: The POCO F9 Ultra features Wet Touch 2.0 technology, which is optimized for everyday scenarios involving wet hands (such as sweaty or damp hands) and effectively recognizes touch inputs in the presence of ordinary water droplets. However, please note that it does not support dedicated rain-sensing touch capabilities; consequently, the touch experience may be compromised when the screen is exposed to rainfall. Q13: Does the POCO F9 Ultra screen feature an anti-glare or anti-reflective coating?A: The POCO F9 Ultra screen's cover glass does not incorporate an AR (anti-reflective) coating; therefore, it lacks specific anti-reflective or anti-glare capabilities. However, the display supports a high-brightness mode, which enhances visibility in strong outdoor light by increasing brightness levels. Network IssuesQ1: Does the POCO F9 Ultra support Wi-Fi 6/7, and what router settings are required?A: The POCO F9 Ultra supports Wi-Fi 7 technology, including 2.4 GHz (IEEE 802.11b/g/n) and 5 GHz (IEEE 802.11a/n/ac/ax). To use Wi-Fi with it, the router should be configured to broadcast on compatible 2.4 GHz or 5 GHz channels. Q2: What to do if the POCO F9 Ultra cannot connect to 5G Wi-Fi?A: If the POCO F9 Ultra cannot connect to a 5 GHz Wi-Fi network, the following steps can be tried:1. Ensure the router is broadcasting on a channel compatible with the device. The router settings should be checked to ensure the 5 GHz band is enabled and broadcast.2. Verify the network password is entered correctly.3. The POCO F9 Ultra supports IEEE 802.11a/n/ac/ax on the 5 GHz band, and the device should be placed within range of the router.4. Restart the router and the device to refresh the connection. Q3: How is a shared hotspot enabled on the POCO F9 Ultra?A: To enable the portable hotspot on the POCO F9 Ultra, please open the [Settings] App >> [More connectivity options] >> [Portable hotspot] >> enable [Portable hotspot] and adjust the related settings. It allows Wi-Fi and hotspots to be turned on simultaneously, so the mobile data connection can be shared while staying connected to a Wi-Fi network. Q4: Does the POCO F9 Ultra support an Ethernet connection via an adapter?A: The POCO F9 Ultra supports an Ethernet connection via a Type-C to Ethernet adapter. The USB Type-C port of the device allows wired network connectivity through compatible adapters. Please note that this feature is subject to the specific adapter's chipset compatibility with the device's system. BluetoothQ1: What Bluetooth version is supported by the POCO F9 Ultra?A: The POCO F9 Ultra supports Bluetooth version 6.0. Q2: What Bluetooth codecs are supported by the POCO F9 Ultra?A: The POCO F9 Ultra supports the SBC, AAC, aptX, aptX HD, aptX Adaptive, LDAC, LHDC 1.0, LHDC 2.0, LHDC 3.0, LHDC 4.0, LHDC 5.0, LC3, and Auracast Bluetooth audio codecs. The POCO F9 Ultra does not support MIHC codecs. Q3: Does the POCO F9 Ultra support LE Audio?A: The POCO F9 Ultra supports LE Audio. Q4: What to do if the POCO F9 Ultra cannot find other Bluetooth devices?A: If it cannot find other Bluetooth devices, the following steps can be tried:1. Ensure Bluetooth is enabled on both the device and the target device.2. Set the target device to discoverable or pairing mode.3. Move the two devices closer together to improve signal strength.4. Restart Bluetooth by toggling it off and on.5. Restart both devices to clear any temporary connection issues. Audio and VideoQ1: What to do if there is no sound on the POCO F9 Ultra?A: If there is no sound from the POCO F9 Ultra, the following troubleshooting steps can be taken to identify and resolve the issue:1. Check the volume level on the device and ensure it is not set to silent or vibrate mode.2. Ensure Do Not Disturb mode is disabled, as this mode may suppress all audio output.3. Verify that audio output is not routed to a connected Bluetooth device by checking the Bluetooth settings and disconnecting any paired accessories if necessary.4. Restart the device to resolve any temporary software glitches that may be affecting the audio system.5. Check the speaker grilles for dust or debris and clean them gently if blockage is visible.If the issue persists after trying all the above steps, contact the local after-sales service center for further assistance. Q2: What to do if the speaker volume on the POCO F9 Ultra becomes low?A: If the speaker volume on the POCO F9 Ultra becomes low, the following troubleshooting steps can be taken:1. Check the volume settings and increase the volume level to ensure it is not set too low for the current audio output.2. Clean the speaker grilles gently with a soft brush or cloth to remove any dust, lint, or debris that may be blocking sound output.3. Remove any protective case or cover that may be covering or obstructing the speaker openings.4. Disconnect any connected Bluetooth audio devices to verify that audio is playing through the built-in speakers and not being routed externally.5. Restart the device to refresh the system audio processing and resolve any temporary software issues.6. Check for system updates and install them if available, as software optimizations can improve audio performance.7. If the issue persists after trying all the above steps, contact the local after-sales service center for further hardware diagnostics or repair assistance. Q3: What to do if video playback stutters on the POCO F9 Ultra?A: If video playback stutters on the POCO F9 Ultra, please refer to the following troubleshooting steps:1. Close background applications to free up system resources and reduce CPU and memory load.2. Clear the cached data of the video playback application being used.3. If streaming video content, check the network connectivity and ensure a stable Wi-Fi or mobile data connection is available.4. The POCO F9 Ultra supports video formats including MP4, MKV, AVI, WMV, WEBM, 3GP, ASF.5. Lower the video quality settings within the playback application to reduce bandwidth and processing demands.6. Check if there is sufficient storage space, as a lack of storage space can affect playback performance.7. Check for system updates and application updates, as newer versions can contain performance optimizations and bug fixes. Q4: Why is there an audio channel imbalance on the POCO F9 Ultra?A: The POCO F9 Ultra features a three-speaker system with speaker dimensions of 11 mm × 15 mm, 11 mm × 15 mm, and 16 mm × 20 mm. Any perceived channel imbalance may be related to the audio source content being played, the equalizer settings applied on the device, or the physical positioning of the device during playback, affecting acoustic reflection.If the problem persists, please check the audio hardware for potential damage. Camera UsageQ1. Does the POCO F9 Ultra camera support macro mode, and how is it used?A: The POCO F9 Ultra supports super macro mode. Open the [Camera] App >> tap the arrow at the top of the screen in the [Photo], [Video], and [Documents] modes >> tap [Super macro]. Q2. Which camera is used for macro mode on the POCO F9 Ultra?A: The POCO F9 Ultra uses the ultra-wide main camera for Super macro mode. Q3. What shooting modes does the POCO F9 Ultra camera support?A: Here are the shooting modes supported by the POCO F9 Ultra camera:The rear camera of the POCO F9 Ultra supports the following modes: 200MP Ultra HD, Live cinematography, Live moment, Auto Supermoon, Watermark, HDR10+, Motion capture, Super night, Motion tracking focus, Source tracking, Portrait bokeh, Video beautify, Pro mode, Time-lapse, Documents mode, Slow motion, Long exposure, Panorama, Dual video, Timer, Voice shutter, Tap to take a photo, Timed burst, Gridlines, Straighten.The front camera of the POCO F9 Ultra supports the following modes: Live moment, Beauty, Portrait bokeh, Watermark, Video beautify, Time-lapse, Slow motion, Teleprompter, Timer, Palm shutter, Voice shutter, Tap to take a photo, Gridlines. Q4. What is the zoom magnification and technology of the POCO F9 Ultra camera?A: Here is the zoom information for the POCO F9 Ultra camera:1. The main camera of the POCO F9 Ultra supports zoom ratios of 0.7x to 100x in Photo mode.2. The main camera of the POCO F9 Ultra supports zoom ratios of 0.7x to 15x in Video recording mode.3. Only 0.7x, 1x, 2x, 5x, and 10x support optical zoom; other zoom levels use digital zoom.4. The front camera of the POCO F9 Ultra does not support zoom functionality. Q5. Does the POCO F9 Ultra support Live moment, and how is it used?A: The POCO F9 Ultra supports Live moment. Open the [Camera] App >> tap the Live moment icon in the upper-right corner in the [Photo] or [Portrait] modes. Q6. What is the max recording time of the POCO F9 Ultra and why does it stop automatically?A: The POCO F9 Ultra supports video recording at 720p 30 fps, 1080p 30/60 fps, 4K 30/60 fps, and 8K 30 fps in Video mode. In Time-lapse mode, it supports 720p 30 fps, 1080p 30 fps, and 4K 30 fps. Recording on the POCO F9 Ultra may stop automatically due to storage space limitations on the device. Recording on the POCO F9 Ultra may also stop due to temperature protection when the device exceeds safe operating temperatures. Q7. Does the POCO F9 Ultra support ultra-wide-angle mode?A: The POCO F9 Ultra has a dedicated ultra-wide-angle camera with 50MP. App UsageQ1. How to set default apps on the POCO F9 Ultra?A: Please open the [Settings] App >> [Apps] >> tap the three-dot icon >> [Other settings] >> [Default apps] >> you can set the default apps. Q2. How to enable video call beauty on the POCO F9 Ultra and which apps support it?A: To enable video call beauty on the POCO F9 Ultra, please refer to the following steps:Open the [Settings] App >> [Additional settings] >> [Floating windows] >> [Side toolbox] >> enable [Call toolbox] >> [Manage Beautify for video calls] >> enable [Beautify for video calls] >> you can open it from the side toolbox during video calls to use this feature.Note:Please refer to the actual usage for the specific third-party software supported. Q3. Does the POCO F9 Ultra support in-app call recording?A: The POCO F9 Ultra supports in-app call recording.Note:Due to local laws and regulations, product availability may vary by country and region. Q4. Does the POCO F9 Ultra support FM radio?A: The POCO F9 Ultra does not support FM radio. Q5. Is ARcore pre-installed on the POCO F9 Ultra, and what does it do?A: ARcore is not pre-installed on the POCO F9 Ultra, and the device does not support AR or VR features. Q6. Is the POCO F9 Ultra flashlight brightness adjustable, and is it stepless?A: The flashlight brightness on the POCO F9 Ultra can be adjusted steplessly. System UsageQ1. Does the POCO F9 Ultra support split-screen?A: The POCO F9 Ultra supports split-screen mode. Q2. Does the POCO F9 Ultra support floating windows?A: The POCO F9 Ultra supports floating windows. Q3. Why does the system occupy a large amount of storage on the POCO F9 Ultra?A: The system occupies a large amount of storage on the POCO F9 Ultra because the operating system, including Xiaomi HyperOS 3 based on Android 16, along with pre-installed applications and essential system files, all require a portion of the internal storage for proper device operation. Additionally, the POCO F9 Ultra retains system cache and temporary files that accumulate over time, and these files can be cleared through the storage settings to free up space without affecting system functionality. Q4. What voice assistant does the POCO F9 Ultra support and how is it activated?A: The POCO F9 Ultra supports Google Assistant and Gemini. You can wake them by voice command using "Hey Google" or by pressing the power button for 0.5 seconds.Note:1. The availability of Gemini varies by country or region.2. Gemini must be set as the default voice assistant on the POCO F9 Ultra to be used as the primary assistant. Q5. Why do notifications stay on the POCO F9 Ultra screen for a long time?A: If the system notifications stay on the POCO F9 Ultra screen for a long time, please set it as follows:Open the [Settings] App >> [Accessibility] >> [Physical] >> [Time to take action (Accessibility timeout)] >> set it to [Default]. Q6. Does the POCO F9 Ultra support step counting?A: The POCO F9 Ultra supports heart rate monitoring and step counting through built-in sensors. Q7. Does the POCO F9 Ultra support NFC?A: The POCO F9 Ultra supports NFC payments and NFC card reader/writer functions.Note:The availability of NFC features may differ by country/region. Q8. Which control center style does the POCO F9 Ultra support and can it be switched?A: The POCO F9 Ultra does not support switching the Control Center style. The current style can be accessed by swiping down from the right side of the screen. Tap [Edit] to customize the available controls. Q9. How to set the boot-up sound effect on the POCO F9 Ultra?A: To set the boot audio on the POCO F9 Ultra, please open the [Theme] App >> [My account] >> [Ringtones] >> select a ringtone and tap [Apply] >> [Boot audio]. Q10. How to enable picture-in-picture permission for apps on the POCO F9 Ultra?A: To enable picture-in-picture permission, please open the [Settings] App >> [Security & privacy] >> [More security & privacy] >> [Special permissions] >> [Picture-in-picture]. Battery and ChargingQ1: What type of battery is used in the POCO F9 Ultra?A: The POCO F9 Ultra offers a single-cell battery with a rated capacity of 8050 mAh and a typical capacity of 7880 mAh. It uses a lithium polymer battery.Note:Data provided by internal laboratories. Industry measurement methods may vary. Actual results may differ. Products may vary by countries/regions. Please refer to the actual product. Q2: Why does the charging power of the POCO F9 Ultra not reach the advertised value?A: The actual charging power of the POCO F9 Ultra may not reach the maximum advertised value because it is intelligently adjusted in real time based on several factors to ensure safe and efficient charging. These factors include the specific charger and data cable being used, the remaining battery level of the device (as the charging speed is deliberately reduced near full capacity to protect the battery), and the usage environment, such as ambient temperature conditions, which may trigger thermal regulation to safeguard battery health.This dynamic adjustment is a normal and necessary feature that prioritizes long-term battery safety over peak charging speed, so occasional deviations from the advertised value are to be expected and do not indicate any malfunction. Q3: What charging protocols are supported by the POCO F9 Ultra?A: The POCO F9 Ultra supports BC1.2, QC2.0, QC3.0, QC3+, PD2.0, PD3.0, and PPS charging protocols. The charger of the POCO F9 Ultra supports QC 2.0, QC 3.0, PD 2.0, PD 3.0, and PPS protocols. Q4: Why is the charging speed of the POCO F9 Ultra very slow?A: The POCO F9 Ultra charging speed may be slow for the following reasons:1. High ambient temperature can cause the POCO F9 Ultra to reduce charging speed for battery protection.2. Use of incompatible chargers or cables will limit the charging speed of the POCO F9 Ultra.3. Simultaneous heavy usage during charging on the POCO F9 Ultra reduces the available charging power.4. The POCO F9 Ultra achieves a full charge in approximately 50 minutes under optimal conditions with the recommended charger.Note:Data provided by POCO internal laboratories. Q5: Does long-term plug-in charging damage the battery of the POCO F9 Ultra?A: Long-term plug-in charging does not significantly damage the POCO F9 Ultra battery because the device incorporates battery management systems that prevent overcharging. The POCO F9 Ultra is designed with a high-voltage battery supporting a 4.55 V charging limit voltage, and the charging control system automatically stops charging when the battery reaches full capacity. For safety reasons, it is recommended to unplug the charger after the device is fully charged. Q6: Can the POCO F9 Ultra be used while charging?A: The POCO F9 Ultra can be used while charging, but this practice is not recommended for optimal battery health and charging efficiency. Charging speed on the POCO F9 Ultra may be significantly reduced when the device is used heavily during charging to manage heat generation. The POCO F9 Ultra incorporates temperature management to protect the battery during simultaneous charging and usage, but prolonged usage while charging may generate additional heat and potentially affect long-term battery performance.For the best charging experience and battery longevity, it is recommended to allow the POCO F9 Ultra to charge without active usage whenever possible. Q7: Why does the battery drain faster on the POCO F9 Ultra after a system update?A: After a system update, the POCO F9 Ultra may experience faster battery drain because background optimization processes run on the device, app recompilation is triggered, which consumes additional power, and system re-indexing along with other background tasks temporarily consume more power. This increased battery drain typically stabilizes within a few charge cycles as the system completes its post-update optimization. Q8: Does the POCO F9 Ultra power on automatically when plugged in, and is there a minimum battery requirement?A: The POCO F9 Ultra does not automatically power on when the charger is plugged in. The POCO F9 Ultra requires a minimum battery level to power on, and the device should be charged to a sufficient level before attempting to turn it on. If the POCO F9 Ultra battery is completely depleted, it takes several minutes of charging before the device can power on. Hardware IssuesQ1: What sensors are supported by the POCO F9 Ultra?A: The POCO F9 Ultra supports an optical proximity sensor, 360° front and rear ambient light sensors, an accelerometer, an ambient color temperature sensor, an electronic compass, a gyroscope, an IR blaster, a flicker sensor, and an X-axis linear motor. Q2: Does the POCO F9 Ultra have an infrared port and can it be used as a remote?A: The POCO F9 Ultra supports the infrared sensor, so it can be used as a remote control for infrared-enabled appliances. Q3: What type of proximity sensor does the POCO F9 Ultra use—physical, virtual, or ultrasonic?A: The POCO F9 Ultra uses a physical optical proximity sensor. Q4: What type of fingerprint sensor is used in the POCO F9 Ultra?A: The POCO F9 Ultra uses an under-display ultrasonic proximity sensor. Q5: Where is the NFC sensing area located on the POCO F9 Ultra?A: The NFC area on the POCO F9 Ultra is located near the upper-central part of the device, typically around or slightly below the rear camera module, as indicated by the “NFC Area” label in the diagram.Note:NFC availability varies by country/region. Q6: What is the USB Type-C specification of the POCO F9 Ultra?A: The POCO F9 Ultra uses a USB Type-C port with a USB 2.0 specification. Q7: What materials are used for the back cover and frame of the POCO F9 Ultra?A: The back shell of the POCO F9 Ultra does not support self-disassembly. It has a sandwich structure, and the battery cover is adhered to the middle frame with adhesive.The back shell material of the POCO F9 Ultra is made of glass fiber.The middle frame of the POCO F9 Ultra is made of AL-6M13 metal and PBT + 40% GF plastic. Q8: What type of vibration motor is supported by the POCO F9 Ultra?A: The POCO F9 Ultra uses an X-axis linear vibration motor for haptic vibration feedback. Gaming RelatedQ1: Does the POCO F9 Ultra support Game Turbo, and how is it used?A: The POCO F9 Ultra supports Game Turbo. It can be accessed by going to the Security App, then continuing to scroll down the page to find [Game Turbo]. Game Turbo optimizes system resources by prioritizing CPU and GPU performance for gaming, minimizes background activity, and provides an enhanced gaming experience with improved frame rate stability. Q2: Does the POCO F9 Ultra support Wild Boost?A: The POCO F9 Ultra supports Wild Boost. Q3: Is the POCO F9 Ultra suitable for high-performance games?A: The POCO F9 Ultra is suitable for high-performance games. Q4: Does the POCO F9 Ultra support gamepad connectivity?A: The POCO F9 Ultra supports game controllers via Bluetooth HID connectivity. The POCO F9 Ultra also supports OTG for wired controller connections through the Type-C USB port. Q5: Which games support 120Hz high frame rate on the POCO F9 Ultra?A: The POCO F9 Ultra supports 120Hz high-frame-rate gameplay in PUBG, CODM, MLBB, and LOLM. Q6: What is the max frame rate for common games on the POCO F9 Ultra?A: The POCO F9 Ultra gaming performance varies by application and game optimization, and actual frame rates depend on game settings, background processes, and the specific title being played.Here are some of the max frame rates supported by the game:1. PUBG supports up to 120 fps with smooth graphics quality.2. CODM supports up to 165 fps.3. MLBB supports up to 165 fps.4. LOLM supports up to 120 fps. Q7: Does the POCO F9 Ultra support Game frame insertion and Game high frame rate mode, and for which games?A: The POCO F9 Ultra supports Game Frame Insertion and Game Super Resolution. It supports these features in Genshin Impact and Honkai: Star Rail, while support for other games is partial. The POCO F9 Ultra also supports Game High Frame Rate mode for PUBG, CODM, MLBB, and LOLM. SIM Card and Mobile NetworkQ1: Does the POCO F9 Ultra support SIM cards and voice calls?A: The POCO F9 Ultra supports dual SIM (nano SIM + nano SIM, nano SIM + eSIM, or eSIM + eSIM) with dual SIM dual standby. It supports 5G + 5G and 5G + 4G standby modes. In terms of network formats, it supports GSM, WCDMA, LTE, SA, and NSA. For voice services, it supports VoLTE for high-quality 4G voice calls and VoNR for 5G voice calls, as confirmed in the device specifications.Note:The DSDA feature is supported only in certain regions. Currently, Dual SIM Dual Active (DSDA) capability is supported in India, Hong Kong, Singapore, and Thailand, while other regions support only Dual SIM Dual Standby (DSDS). Q2: How are different ringtones set for two SIM cards on the POCO F9 Ultra?A: To set different ringtones for two SIM cards on the POCO F9 Ultra, please open the [Themes] App >> [My account] >> [Ringtones] >> select a ringtone and tap [Apply] >> [Ringtone] >> select SIM 1 or SIM 2. Q3: Does the POCO F9 Ultra support eSIM?A: The POCO F9 Ultra supports a single eSIM. You can go to the phone [Settings] >> [Mobile networks] >> enable [Turn on eSIM], then your phone will pop up an option >> select [OK]. Q4: Does the POCO F9 Ultra support call recording, and where are the files saved?A: The POCO F9 Ultra supports call recording, and the recording files are saved to the internal storage. Open the Phone App and tap the Home icon, then select the contact. To view the most recent call recording, simply play it. If you are viewing a previous call recording, you need to tap on the call log first, then select the recording.Note:1. Due to local laws and regulations, the availability may vary by country and region.2. If you delete the call history, the call recordings are also deleted. Q5: Does the POCO F9 Ultra support Xiaomi Offline Communication?A: The POCO F9 Ultra supports Xiaomi Offline Communication. Q6: Does the POCO F9 Ultra support satellite communication?A: The POCO F9 Ultra does not support satellite communication. Q7: Does the POCO F9 Ultra support call noise reduction? How to enable it, and for which scenarios?A: The POCO F9 Ultra supports smart noise reduction for calls. You can enable Noise reduction in the Call toolbox. For people who need to speak through electronic devices, the sound may be recognized by the phone as background noise and reduced if it is too mechanical. In this case, you can disable this feature. Accessory UsageQ1: What type of charging cable and adapter are used with the POCO F9 Ultra?A: The POCO F9 Ultra comes with a USB-A to Type-C cable featuring a warm sun colored port and supporting the USB 2.0 transfer specification, a length of 1 meter, and a current rating of 6 A. It supports chargers that are compatible with PD2.0, PD3.0, QC2.0, QC3.0, and PPS charging protocols. Q2: Does the POCO F9 Ultra come with a protective film pre-installed?A: The POCO F9 Ultra comes with a PET protective film pre-installed on the screen. Q3: Does the POCO F9 Ultra support OTG?A: The POCO F9 Ultra supports OTG functionality, allowing external USB devices to be connected. Q4: Can a game controller be connected to the POCO F9 Ultra?A: Game controllers can be connected to the POCO F9 Ultra via Bluetooth HID or an OTG wired connection. The POCO F9 Ultra supports standard Bluetooth game controllers through Bluetooth 6.0. Q5: Does the POCO F9 Ultra support USB hubs?A: The POCO F9 Ultra supports OTG functionality, and USB hubs may be usable through a compatible USB Type-C OTG adapter. However, full hub functionality depends on the specific adapter used and the power requirements of the connected devices. Q6: Can a mouse or keyboard be connected to the POCO F9 Ultra?A: The POCO F9 Ultra supports both OTG and Bluetooth HID, so a mouse or keyboard can be connected in two ways:1. A USB mouse or keyboard can be connected via a USB OTG adapter.2. A Bluetooth mouse or keyboard can be connected directly over Bluetooth. Q7: What type of SD card (capacity and file format) does the POCO F9 Ultra support?A: The POCO F9 Ultra does not support an SD card.