Xiaomi Truclean W30 Pro Wet Dry Vacuum FAQ
Product Introduction and Usage
1. Q: What is included in the package of the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: The package contents of the Xiaomi Truclean W30 Pro Wet Dry Vacuum include: Vacuum, Handle, Self-cleaning Charging Dock, Cleaning Brush and User Manual.
Note:
Illustrations of product, accessories, and user interface in the user manual are for reference purposes only. Actual product and functions can vary due to product enhancements.
2. Q: What is the function of the mode switch button on the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: Press the mode switch button of the Xiaomi Truclean W30 Pro Wet Dry Vacuum to select different cleaning modes according to the cleaning scenario. You can adjust the mode while the device is operating.
While the device is powered on, press to switch between modes. Press and hold on for 1.5 seconds to enable or disable Strong suction.
3. Q: How to use the Self-cleaning function of the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: To use the Self-cleaning function of the Xiaomi Truclean W30 Pro Wet Dry Vacuum, please follow the methods:
1. Press the Self-cleaning button to start self-cleaning and standard drying;
2. Press and hold the Self-cleaning button for 3 seconds to start self-cleaning and quick drying;
3. The vacuum cleaner starts drying automatically when self-cleaning ends, and stops working when drying ends;
4. Press the Self-cleaning button or Power button to pause self-cleaning.
4. Q: How to use the volume button on the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: To use the volume button on the Xiaomi Truclean W30 Pro Wet Dry Vacuum, please follow the methods:
1. Press the volume button to switch language;
2. Press and hold for 3 seconds to adjust volume: High volume (default), Low volume, Off.
5. Q: What surfaces is the Xiaomi Truclean W30 Pro Wet Dry Vacuum suitable for?
A: The Xiaomi Truclean W30 Pro Wet Dry Vacuum is suitable for use on hard surfaces such as wood floors, tiles, and marble. Do not use it on carpets, rugs, or other fabric surfaces. Do not tilt the device forward while it is operating, as dirty water can flow into the internal components and damage the device.
Note:
Do not lay the device flat when it is powered off. If you need to clean the device, remove the dirty water tank first to avoid backflow and spillage.
6. Q: How to install and use the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: To install the handle of the Xiaomi Truclean W30 Pro Wet Dry Vacuum, please refer to the following:
Insert the handle into the vacuum. A click indicates proper installation.
Note:
Please make sure the handle is securely installed and not loose after assembly.
Removing Handle
Press and hold the handle release button on the back of the vacuum with a non-sharp tool such as a chopstick, and simultaneously pull the handle upwards vertically
Installation diagram of handle
Placing Self-cleaning Charging Dock
Place the self-cleaning charging dock on a flat floor before connecting it to the power supply.
Note:
1. Do not place the self-cleaning charging dock near heat sources or in humid areas, such as by a radiator, in a kitchen, or in a bathroom;
2. The vacuum discharges hot air through the air outlet when drying. Clean the air outlet promptly to avoid blockage;
3. Do not rinse the self-cleaning charging dock directly with water to prevent short circuits;
4. Do not touch the heating element when the self-cleaning charging dock is working to avoid scalds.
Charging
After connecting the self-cleaning charging dock to the power supply, place the vacuum onto it. Make sure their charging contacts are fully aligned and the vacuum is upright. The vacuum will send a voice notification when it starts charging.
Note:
1. Fully charge the vacuum before first use and after each use. It takes about 5 hours;
2. When the vacuum tilts left or right on the self-cleaning charging dock, it cannot be charged. Place it correctly.
Water Adding
1. Press the clean water tank release button and remove the clean water tank upwards;
2. Open the clean water tank cover, remove the sticker, slowly fill the water tank with clean water, and properly close the cover. Then, reinstall the clean water tank onto the vacuum. It is installed properly when a click is heard.
Note:
1. For better cleaning performance, you can add an officially approved cleaning solution, such as "Daily Elements Floor Cleaner". Gently shake before use;
2. Do not add strongly corrosive or high-foaming detergents to avoid damage to the vacuum;
3. Do not add hot water. Otherwise, the water tank can become deformed;
4. Do not shake the water tank violently after adding detergent.
7. Q: How to turn on strong suction mode on the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: During cleaning, press and hold the button of the Xiaomi Truclean W30 Pro Wet Dry Vacuum for 1.5 seconds to enable or disable strong suction.
8. Q: What does the "MAX" mark on the dirty water tank of the Xiaomi Truclean W30 Pro Wet Dry Vacuum mean?
A: The MAX mark on the dirty water tank of the Xiaomi Truclean W30 Pro Wet Dry Vacuum indicates the maximum capacity for wastewater.
When the water level reaches or exceeds this line, empty the tank promptly to prevent overflow and to maintain optimal cleaning performance.
9. Q: What is the function of the filtering basket inside the dirty water tank of the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: The filtering basket inside the dirty water tank of the Xiaomi Truclean W30 Pro Wet Dry Vacuum is used to separate solid and liquid waste, enabling easier disposal and improved hygiene.
10. Q: How to check the SN of the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: You can check the SN on the product nameplate on the back of the Xiaomi Truclean W30 Pro Wet Dry Vacuum.
11. Q: How to clean the dirty water tank of the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: To clean the dirty water tank of the Xiaomi Truclean W30 Pro Wet Dry Vacuum, please refer to the following steps:
1. Press the dirty water tank release button and pull the dirty water tank outwards;
2. Pull the filtering basket outwards, and remove the dirty water and debris;
3. Rinse the dirty water tank, filtering basket, and water level sensor until they are clean;
Note:
1. The cleaning brush can be used to assist in cleaning;
2. Clean the water level sensor frequently to avoid its detection accuracy being affected by stains adhered to the sensor.
4. Reinstall the filtering basket and make sure the filtering basket handle is placed properly. Then, reinstall the dirty water tank onto the vacuum. A click indicates proper installation.
12. Q: How to clean the water and air separator of the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: To clean the water and air separator of the Xiaomi Truclean W30 Pro Wet Dry Vacuum, please refer to the following information:
It is normal to find a small amount of dirty water around the water and air separator after removing the dirty water tank. Wipe the dirty water away.
13. Q: Does the Xiaomi Truclean W30 Pro Wet Dry Vacuum support app operation?
A: The Xiaomi Truclean W30 Pro Wet Dry Vacuum does not support internet connection or connection to the Xiaomi Home App.
14. Q: Can the Xiaomi Truclean W30 Pro Wet Dry Vacuum stay on the charging dock all the time?
A: Yes, it can. The Xiaomi Truclean W30 Pro Wet Dry Vacuum supports overcharge protection. Once fully charged, the charging circuit will automatically shut off, so you can leave it on the charging dock with confidence.
15. Q: Does the Xiaomi Truclean W30 Pro Wet Dry Vacuum need to be charged if not used for a long time?
A: Yes. If the Xiaomi Truclean W30 Pro Wet Dry Vacuum will not be used for an extended period, fully charge it first, then unplug the power adapter and store the device in a cool, dry place. To avoid battery over-discharge, charge it at least once every 3 months.
16. Q: How to use the Self-cleaning and drying functions on the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: When the Xiaomi Truclean W30 Pro Wet Dry Vacuum is being charged with the battery indicator on green, press the Self-cleaning button to start self-cleaning and standard drying, or press and hold it for 3 seconds to start self-cleaning and quick drying.
The vacuum starts drying automatically when self-cleaning ends. Self-cleaning, quick drying, and standard drying last for about 5, 15, and 90 minutes, respectively. During standard drying, the roller brushbar intermittently rotates.
During self-cleaning or drying, press the Power button or the Self-cleaning button to stop vacuum's working.
Note:
1. It is recommended that self-cleaning and standard drying be performed after each use;
2. Clean the dirty water tank in time after self-cleaning to prevent odors;
3. Self-cleaning is mainly for cleaning the roller brushbar and water pipelines. It is recommended that other parts, such as the wiper strip and the suction port, be regularly cleaned.
4. Self-cleaning will pause when the dirty water tank is full, and resume when the dirty water tank is emptied and reinstalled;
5. During self-cleaning or drying, water vapor will be generated in the clean water tank, which is normal;
6. During self-cleaning or drying, do not touch the vacuum's floor brush and self-cleaning charging dock to avoid scalds;
7. Do not add strongly corrosive or high-foaming detergents. Otherwise, the foam will overflow and damage the self-cleaning charging dock during the self-cleaning.
Product usage
1. Q: How often should the filter of the Xiaomi Truclean W30 Pro Wet Dry Vacuum be replaced? Can it be washed?
A: To replace the filter of the Xiaomi Truclean W30 Pro Wet Dry Vacuum:
It is recommended to replace the filter every 6 to 12 months, depending on actual usage.
To clean the filter of the Xiaomi Truclean W30 Pro Wet Dry Vacuum, please refer to the steps:
1. Remove the filter from the top of the dirty water tank;
2. Gently tap the filter to remove any dust;
3. Rinse the filter and internal sponge with clean water until they are clean. After rinsing, air dry thoroughly.
2. Q: Is it normal for the adapter of the Xiaomi Truclean W30 Pro Wet Dry Vacuum to heat up during use?
A: Yes, this is normal.
The adapter of the Xiaomi Truclean W30 Pro Wet Dry Vacuum as a power converter, it transforms household AC power into DC and adjusts the voltage. During this conversion, heat is naturally generated and released. A slight warming of the adapter is considered normal.
Installation and Maintenance
1. Q: What is the maintenance frequency for the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: The components maintenance frequencies of the Xiaomi Truclean W30 Pro Wet Dry Vacuum are as follows:
Note:
Please perform cleaning and maintenance only when the device is powered off.
2. Q: What is the replacement frequency for the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: The components replacement frequencies of the Xiaomi Truclean W30 Pro Wet Dry Vacuum are as follows:
Note:
Components should be replaced promptly if damaged.
3. Q: How to clean the floor brush of the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: To clean the floor brush of the Xiaomi Truclean W30 Pro Wet Dry Vacuum, please refer to the steps:
1. Press the clean water tank release button and remove the clean water tank upwards;
2. Press the roller brushbar latch and pull out the roller brushbar.
Note:
1. Do not remove the roller brushbar when the vacuum is on the self-cleaning charging dock;
2.The roller brushbar handle is removable. If the handle falls off when the roller brushbar is being removed, reinstall the handle.
3. Rinse the back of the clean water tank and the roller brushbar until they are clean;
Note:
Do not expose the roller brushbar to direct sunlight.
4. Remove the hair, dirt, and foreign objects blocked at the suction port with a dry cloth or paper towel;
Note:
1. Do not rinse the floor brush directly;
2. Do not touch the gearbox right after using the vacuum to avoid scalds.
5. Reinstall the roller brushbar and the clean water tank in order. A click indicates proper installation of the clean water tank;
6. After cleaning, place the vacuum back onto the self-cleaning charging dock and start self-cleaning and drying to avoid odors.
4. Q: How to clean the Self-cleaning Charging Dock of the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: To clean the Self-cleaning Charging Dock of the Xiaomi Truclean W30 Pro Wet Dry Vacuum, please refer to the information:
It is normal to find a small amount of dirty water on the self-cleaning charging dock after self-cleaning. Wipe the dirty water away.
Note:
1. Make sure the self-cleaning charging dock is cleaned after it is unplugged and cools off;
2. The vacuum discharges hot air through the air outlet when drying. Clean the air outlet promptly to avoid blockage;
3. Do not rinse the self-cleaning charging dock directly with water to prevent short circuits.
5. Q: How to clean the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: To clean the Xiaomi Truclean W30 Pro Wet Dry Vacuum, please stand the vacuum upright, and wipe it clean with a dry cloth or paper towel.
Frequently Asked Questions
1. Q: What are the common issues and the solutions with the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: The common issues and the solutions with the Xiaomi Truclean W30 Pro Wet Dry Vacuum are as follows:
2. Q: Can the Xiaomi Truclean W30 Pro Wet Dry Vacuum be used with cleaning solution?
A: For better cleaning performance, you can add an officially approved cleaning solution, such as "Daily Elements Floor Cleaner". Gently shake before use. Do not add strongly corrosive or high-foaming detergents to avoid damage to the vacuum.
Note:
1. Do not add hot water. Otherwise, the water tank can become deformed;
2. Do not shake the water tank violently after adding detergent;
3. The “Daily Elements Floor Cleaner” needs to be purchased separately from official channels. The recommended dilution ratio is 1:100 (cleaner:water).
3. Q: How to deal with excessive water streaks on the floor during cleaning with the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: The roller brush of the Xiaomi Truclean W30 Pro Wet Dry Vacuum performs wet mopping on the floor. Since all types of flooring have a certain degree of water absorption, a thin film of water can remain after mopping, which can be more noticeable under sunlight. However, it dries quickly and does not affect the cleaning performance.
During use, you can mop in a zigzag pattern, or select the low-power mode to effectively reduce water residue.
If water streaks are unusually excessive, please check the following:
1. Ensure correct usage method (the machine should be pushed and pulled back and forth; end with a forward push);
2. Check whether the clean water tank is overfilled or if the dry-wet separator is clogged. If so, clean it promptly;
3. Check if the filter pad above the dirty water tank is too damp or dirty. If so, wash and dry it before use;
4. Remove the dirty water tank and inspect the pipe underneath for any blockages. If clogged, clean it;
5. Check whether the roller brush is excessively worn or too wet. If it's too damp, replace the roller brush;
6. Check for any foreign objects at the brush comb or scraper that prevent it from scraping the roller brush surface properly. Clean if needed;
7. Inspect the scraper at the bottom of the floor brush that contacts the floor. If it's worn, aged, or dirty, clean or replace it;
8. For new machines, observe water streaks after 2-3 cleaning cycles.
4. Q: Is it normal for a large amount of water to remain when the Xiaomi Truclean W30 Pro Wet Dry Vacuum crosses a threshold during cleaning? How to handle it?
A: When the Xiaomi Truclean W30 Pro Wet Dry Vacuum crosses a threshold during floor washing, the device continues its water-spraying and suction cycle. However, at this time, the device is suspended in the air and cannot maintain suction, only water output continues, which results in a large amount of water being left behind.
5. Q: What to do if there is an abnormal noise from the roller brush during floor cleaning with the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: If there is an abnormal noise from the roller brush during floor cleaning with the Xiaomi Truclean W30 Pro Wet Dry Vacuum, please refer to the following steps to troubleshoot:
1. Make sure the clean water tank is properly installed. If not, align it with the slot and press the cover down with both hands until you hear a “click” sound;
2. Ensure the roller brush is properly installed. If not, reinstall it and make sure the lock snaps into place with a “click”;
3. Check whether the edges, gaps, or scraper area of the roller brush have any entangled or clogged foreign objects. If there are any, clean them with the cleaning brush and reinstall the brush.
6. Q: What is the net weight and gross weight of the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: The net weight of the Xiaomi Truclean W30 Pro Wet Dry Vacuum is 7.26 kg, and the gross weight is 9.16 kg.
7. Q: How long does the drying process take on the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: The drying time if the Xiaomi Truclean W30 Pro Wet Dry Vacuum is 90 minutes (Silent Drying) and ≤ 15 minutes (Quick Drying).
8. Q: What is the roller assist method on the Xiaomi Truclean W30 Pro Wet Dry Vacuum and how much traction does it provide?
A: The Xiaomi Truclean W30 Pro Wet Dry Vacuum adopts one-way traction. The traction force is Push force ≤ 10 N, Pull force ≤ 15 N.
9. Q: What are the battery capacity and the battery endurance of the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: The battery capacity of the Xiaomi Truclean W30 Pro Wet Dry Vacuum is 4000mAh.
The battery endurance: Standard Mode: ≥38 min;
Water Absorbing Mode: ≥40 min;
Standard mode with full high suction: ≥30 min.
Note:
The endurance was tested under continuous use from full charge, based on the TR2 endurance test logic. Actual usage time can vary depending on the environment. Times are for reference only.
10. Q: What is the operating temperature for the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: The operating temperature for the Xiaomi Truclean W30 Pro Wet Dry Vacuum is 3~40 ℃.
11. Q: What is the roller brush speed of the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: The roller brush speeds of the Xiaomi Truclean W30 Pro Wet Dry Vacuum are as follows:
1. Floor mode: 450 ±10% rpm;
2. Self-cleaning mode (excluding drying): 80–450 ±10% rpm;
3. Quick drying: 200 ±10% rpm;
4. Silent drying: 1/4 to 3/4 turns per minute (approx. 80 rpm).
12. Q: What is the water output logic and flow rate of the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: The water output logic and flow rate of the Xiaomi Truclean W30 Pro Wet Dry Vacuum are as follows:
1. Standard mode: 20±5 g/min;
2. Self-cleaning mode: 240±20 g/min.
13. Q: Is it normal for the Xiaomi Truclean W30 Pro Wet Dry Vacuum to make a “zz-zz-zz” sound or loud noise during drying?
A: Yes, it is normal. The light “zz-zz” sound during drying of the Xiaomi Truclean W30 Pro Wet Dry Vacuum due to the high-speed operation of the fan in the charging dock to accelerate airflow. This is a normal phenomenon and does not affect usage. Fast-drying noise is controlled below 76 dBA.
14. Q: Can the Xiaomi Truclean W30 Pro Wet Dry Vacuum use other unofficial cleaning solutions?
A: It is not recommended to use the unofficial cleaning solutions for the Xiaomi Wireless Floor Washer W30 Pro.
To ensure optimal cleaning performance, only use cleaning solutions that are officially approved, such as "Daily Elements Floor Cleaner." Do not use unverified cleaning solutions or disinfectants, as this can damage the device.
15. Q: Is it normal for water to leak from the small holes in the main unit of the Xiaomi Truclean W30 Pro Wet Dry Vacuum when it's stationary, or for water to remain on the brush?
A: Yes, it's normal.
If the surface of the clean water tank or the tank slot inside the main unit has water residue, water can leak through the outlet around the tank connection and flow out from the small drainage hole on the back of the main unit. When the main unit is placed on the Self-cleaning Charging Dock, this water can accumulate there. You can power off the Xiaomi Truclean W30 Pro Wet Dry Vacuum and wipe the charging dock dry. This does not affect usage.
Leakage troubleshooting instructions are as follows:
1. Use a dry cloth to clean any remaining water from the surface of the water tank and the main unit's water tank;
2. Place the water tank inside the main unit and observe. If water no longer continues to flow from the drain port on the back of the main unit, this is normal;
3. If water continues to flow from the drain port on the back of the main unit, please contact the after-sales service center.
16. Q: Why does the Xiaomi Truclean W30 Pro Wet Dry Vacuum report "dirty water tank full" even after it's been emptied and cleaned?
A: The reasons for the Xiaomi Truclean W30 Pro Wet Dry Vacuum reporting "dirty water tank full" are as follows:
The full-tank alert is triggered when the two detection pins on the dirty water tank lid are electrically connected, this can happen if things like wet hair connect the pins.
Solution:
Open the dirty water tank, remove the lid, clean the filter, and wipe the two metal detection pins.
17. Q: Why can't the Xiaomi Truclean W30 Pro Wet Dry Vacuum start self-cleaning?
A: The following conditions need to be met for the Xiaomi Truclean W30 Pro Wet Dry Vacuum to activate self-cleaning:
1. The main unit must be on the charging dock, the base must be powered, and the unit must be charging;
2. The clean water tank needs to contain enough water for the process, and the dirty water tank needs to be empty;
3. The battery have sufficient power.
18. Q: How to clean hair or debris stuck at the suction inlet of the brush head on the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: Use the included cleaning brush of the Xiaomi Truclean W30 Pro Wet Dry Vacuum to remove large debris. Then place the main unit on the Self-cleaning Charging Dock and activate self-cleaning and drying.
Note:
Do not rinse the brush head directly with running water or a showerhead.
19. Q: Is it normal for the water output of the Xiaomi Truclean W30 Pro Wet Dry Vacuum to be large at the beginning and then smaller afterward?
A: Yes, this is normal.
At startup, the water flow is intentionally higher for about 10 seconds to quickly wet the roller brush of the Xiaomi Truclean W30 Pro Wet Dry Vacuum. It then decreases to a steady low flow suitable for cleaning without leaving water marks.
20. Q: Why are there no water marks when pushing the Xiaomi Truclean W30 Pro Wet Dry Vacuum forward, but a thin water film appears when pulling it back?
A: When pushing forward, the roller brush leads, and the squeegee and suction port follow, quickly removing water. When pulling back, the squeegee is in front, so the roller brush leaves a thin film of water behind, which dries naturally within 60 seconds.
To reduce this, use a zigzag cleaning pattern or activate water suction mode after cleaning.
21. Q: What to do if the Xiaomi Truclean W30 Pro Wet Dry Vacuum roller brush occasionally reports "brush entanglement" when in use?
A: The reasons for the roller brush of the Xiaomi Truclean W30 Pro Wet Dry Vacuum to be entangled are as follows:
This happens because the new roller brush has long fluffy fibers. When the clean water tank is full, the added weight reduces clearance between the tank and roller brush , causing slight contact when the roller brush is still dry.
The solutions are as follows:
In the event of a malfunction, simply power the device off and on in normal. The initial strong water flow will moisten the roller brush, and once the brush fibers soften and flatten slightly, normal floor cleaning can proceed. You can also perform a self-cleaning cycle.
Note:
The reduction in fluffiness of the brush after being moistened will not affect the cleaning performance.
22. Q: What to do if the foam comes out from both ends of the roller during self-cleaning on the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: If the foam comes out from both ends of the roller during self-cleaning on the Xiaomi Truclean W30 Pro Wet Dry Vacuum, the reasons are as follows:
1. Use of non-official cleaners (like dish soap or high-foam liquids);
2. Excessive use of official cleaner (not diluted properly);
3. Residual cleaning agents (e.g., dish soap, floor cleaner, body wash) on the floor.
The solutions are as follows:
1. Dilute cleaning agent according to official instructions;
2. Rinse the clean water tank using clean water-shake to remove residue;
3. Rinse the roller brush thoroughly under running water;
4. Reassemble and run self-cleaning using only clean water. After bubbles stop, resume with correct cleaner ratio.
23. Q: Why does the brush of the Xiaomi Truclean W30 Pro Wet Dry Vacuum get tangled with long hair?
A: When the Xiaomi Truclean W30 Pro Wet Dry Vacuum’s soft roller brush with high-toughness soft bristles is used, it can effectively reach into gaps to clean dirt. However, it can still get tangled with hair, especially long hair.
Fortunately, resolving this is very simple, just remove the roller brush and use the small cutter on the cleaning brush to lift and remove the hair. Of course, we also recommend doing a preliminary cleanup of the floor before using the device.
1. Q: What is included in the package of the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: The package contents of the Xiaomi Truclean W30 Pro Wet Dry Vacuum include: Vacuum, Handle, Self-cleaning Charging Dock, Cleaning Brush and User Manual.
Note:
Illustrations of product, accessories, and user interface in the user manual are for reference purposes only. Actual product and functions can vary due to product enhancements.
2. Q: What is the function of the mode switch button on the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: Press the mode switch button of the Xiaomi Truclean W30 Pro Wet Dry Vacuum to select different cleaning modes according to the cleaning scenario. You can adjust the mode while the device is operating.
While the device is powered on, press to switch between modes. Press and hold on for 1.5 seconds to enable or disable Strong suction.
3. Q: How to use the Self-cleaning function of the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: To use the Self-cleaning function of the Xiaomi Truclean W30 Pro Wet Dry Vacuum, please follow the methods:
1. Press the Self-cleaning button to start self-cleaning and standard drying;
2. Press and hold the Self-cleaning button for 3 seconds to start self-cleaning and quick drying;
3. The vacuum cleaner starts drying automatically when self-cleaning ends, and stops working when drying ends;
4. Press the Self-cleaning button or Power button to pause self-cleaning.
4. Q: How to use the volume button on the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: To use the volume button on the Xiaomi Truclean W30 Pro Wet Dry Vacuum, please follow the methods:
1. Press the volume button to switch language;
2. Press and hold for 3 seconds to adjust volume: High volume (default), Low volume, Off.
5. Q: What surfaces is the Xiaomi Truclean W30 Pro Wet Dry Vacuum suitable for?
A: The Xiaomi Truclean W30 Pro Wet Dry Vacuum is suitable for use on hard surfaces such as wood floors, tiles, and marble. Do not use it on carpets, rugs, or other fabric surfaces. Do not tilt the device forward while it is operating, as dirty water can flow into the internal components and damage the device.
Note:
Do not lay the device flat when it is powered off. If you need to clean the device, remove the dirty water tank first to avoid backflow and spillage.
6. Q: How to install and use the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: To install the handle of the Xiaomi Truclean W30 Pro Wet Dry Vacuum, please refer to the following:
Insert the handle into the vacuum. A click indicates proper installation.
Note:
Please make sure the handle is securely installed and not loose after assembly.
Removing Handle
Press and hold the handle release button on the back of the vacuum with a non-sharp tool such as a chopstick, and simultaneously pull the handle upwards vertically
Installation diagram of handle
Placing Self-cleaning Charging Dock
Place the self-cleaning charging dock on a flat floor before connecting it to the power supply.
Note:
1. Do not place the self-cleaning charging dock near heat sources or in humid areas, such as by a radiator, in a kitchen, or in a bathroom;
2. The vacuum discharges hot air through the air outlet when drying. Clean the air outlet promptly to avoid blockage;
3. Do not rinse the self-cleaning charging dock directly with water to prevent short circuits;
4. Do not touch the heating element when the self-cleaning charging dock is working to avoid scalds.
Charging
After connecting the self-cleaning charging dock to the power supply, place the vacuum onto it. Make sure their charging contacts are fully aligned and the vacuum is upright. The vacuum will send a voice notification when it starts charging.
Note:
1. Fully charge the vacuum before first use and after each use. It takes about 5 hours;
2. When the vacuum tilts left or right on the self-cleaning charging dock, it cannot be charged. Place it correctly.
Water Adding
1. Press the clean water tank release button and remove the clean water tank upwards;
2. Open the clean water tank cover, remove the sticker, slowly fill the water tank with clean water, and properly close the cover. Then, reinstall the clean water tank onto the vacuum. It is installed properly when a click is heard.
Note:
1. For better cleaning performance, you can add an officially approved cleaning solution, such as "Daily Elements Floor Cleaner". Gently shake before use;
2. Do not add strongly corrosive or high-foaming detergents to avoid damage to the vacuum;
3. Do not add hot water. Otherwise, the water tank can become deformed;
4. Do not shake the water tank violently after adding detergent.
7. Q: How to turn on strong suction mode on the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: During cleaning, press and hold the button of the Xiaomi Truclean W30 Pro Wet Dry Vacuum for 1.5 seconds to enable or disable strong suction.
8. Q: What does the "MAX" mark on the dirty water tank of the Xiaomi Truclean W30 Pro Wet Dry Vacuum mean?
A: The MAX mark on the dirty water tank of the Xiaomi Truclean W30 Pro Wet Dry Vacuum indicates the maximum capacity for wastewater.
When the water level reaches or exceeds this line, empty the tank promptly to prevent overflow and to maintain optimal cleaning performance.
9. Q: What is the function of the filtering basket inside the dirty water tank of the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: The filtering basket inside the dirty water tank of the Xiaomi Truclean W30 Pro Wet Dry Vacuum is used to separate solid and liquid waste, enabling easier disposal and improved hygiene.
10. Q: How to check the SN of the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: You can check the SN on the product nameplate on the back of the Xiaomi Truclean W30 Pro Wet Dry Vacuum.
11. Q: How to clean the dirty water tank of the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: To clean the dirty water tank of the Xiaomi Truclean W30 Pro Wet Dry Vacuum, please refer to the following steps:
1. Press the dirty water tank release button and pull the dirty water tank outwards;
2. Pull the filtering basket outwards, and remove the dirty water and debris;
3. Rinse the dirty water tank, filtering basket, and water level sensor until they are clean;
Note:
1. The cleaning brush can be used to assist in cleaning;
2. Clean the water level sensor frequently to avoid its detection accuracy being affected by stains adhered to the sensor.
4. Reinstall the filtering basket and make sure the filtering basket handle is placed properly. Then, reinstall the dirty water tank onto the vacuum. A click indicates proper installation.
12. Q: How to clean the water and air separator of the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: To clean the water and air separator of the Xiaomi Truclean W30 Pro Wet Dry Vacuum, please refer to the following information:
It is normal to find a small amount of dirty water around the water and air separator after removing the dirty water tank. Wipe the dirty water away.
13. Q: Does the Xiaomi Truclean W30 Pro Wet Dry Vacuum support app operation?
A: The Xiaomi Truclean W30 Pro Wet Dry Vacuum does not support internet connection or connection to the Xiaomi Home App.
14. Q: Can the Xiaomi Truclean W30 Pro Wet Dry Vacuum stay on the charging dock all the time?
A: Yes, it can. The Xiaomi Truclean W30 Pro Wet Dry Vacuum supports overcharge protection. Once fully charged, the charging circuit will automatically shut off, so you can leave it on the charging dock with confidence.
15. Q: Does the Xiaomi Truclean W30 Pro Wet Dry Vacuum need to be charged if not used for a long time?
A: Yes. If the Xiaomi Truclean W30 Pro Wet Dry Vacuum will not be used for an extended period, fully charge it first, then unplug the power adapter and store the device in a cool, dry place. To avoid battery over-discharge, charge it at least once every 3 months.
16. Q: How to use the Self-cleaning and drying functions on the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: When the Xiaomi Truclean W30 Pro Wet Dry Vacuum is being charged with the battery indicator on green, press the Self-cleaning button to start self-cleaning and standard drying, or press and hold it for 3 seconds to start self-cleaning and quick drying.
The vacuum starts drying automatically when self-cleaning ends. Self-cleaning, quick drying, and standard drying last for about 5, 15, and 90 minutes, respectively. During standard drying, the roller brushbar intermittently rotates.
During self-cleaning or drying, press the Power button or the Self-cleaning button to stop vacuum's working.
Note:
1. It is recommended that self-cleaning and standard drying be performed after each use;
2. Clean the dirty water tank in time after self-cleaning to prevent odors;
3. Self-cleaning is mainly for cleaning the roller brushbar and water pipelines. It is recommended that other parts, such as the wiper strip and the suction port, be regularly cleaned.
4. Self-cleaning will pause when the dirty water tank is full, and resume when the dirty water tank is emptied and reinstalled;
5. During self-cleaning or drying, water vapor will be generated in the clean water tank, which is normal;
6. During self-cleaning or drying, do not touch the vacuum's floor brush and self-cleaning charging dock to avoid scalds;
7. Do not add strongly corrosive or high-foaming detergents. Otherwise, the foam will overflow and damage the self-cleaning charging dock during the self-cleaning.
Product usage
1. Q: How often should the filter of the Xiaomi Truclean W30 Pro Wet Dry Vacuum be replaced? Can it be washed?
A: To replace the filter of the Xiaomi Truclean W30 Pro Wet Dry Vacuum:
It is recommended to replace the filter every 6 to 12 months, depending on actual usage.
To clean the filter of the Xiaomi Truclean W30 Pro Wet Dry Vacuum, please refer to the steps:
1. Remove the filter from the top of the dirty water tank;
2. Gently tap the filter to remove any dust;
3. Rinse the filter and internal sponge with clean water until they are clean. After rinsing, air dry thoroughly.
2. Q: Is it normal for the adapter of the Xiaomi Truclean W30 Pro Wet Dry Vacuum to heat up during use?
A: Yes, this is normal.
The adapter of the Xiaomi Truclean W30 Pro Wet Dry Vacuum as a power converter, it transforms household AC power into DC and adjusts the voltage. During this conversion, heat is naturally generated and released. A slight warming of the adapter is considered normal.
Installation and Maintenance
1. Q: What is the maintenance frequency for the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: The components maintenance frequencies of the Xiaomi Truclean W30 Pro Wet Dry Vacuum are as follows:
| Component | Recommended Maintenance Frequencies |
| Dirty Water Tank (including the filtering basket and the water level sensor) | After each use |
| Water and Air Separator | 1-3 months |
| Roller Brushbar | Self-cleaning after each use |
| Floor Brush | Once a week, or depending on the dirtiness |
| Filter | Once a week, or depending on the dirtiness |
| Self-cleaning Charging Dock | Once a week, or depending on the dirtiness |
Please perform cleaning and maintenance only when the device is powered off.
2. Q: What is the replacement frequency for the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: The components replacement frequencies of the Xiaomi Truclean W30 Pro Wet Dry Vacuum are as follows:
| Component | Recommended Maintenance Frequencies |
| Roller Brushbar | 3-6 months |
| Filter | 6-12 months |
Components should be replaced promptly if damaged.
3. Q: How to clean the floor brush of the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: To clean the floor brush of the Xiaomi Truclean W30 Pro Wet Dry Vacuum, please refer to the steps:
1. Press the clean water tank release button and remove the clean water tank upwards;
2. Press the roller brushbar latch and pull out the roller brushbar.
Note:
1. Do not remove the roller brushbar when the vacuum is on the self-cleaning charging dock;
2.The roller brushbar handle is removable. If the handle falls off when the roller brushbar is being removed, reinstall the handle.
3. Rinse the back of the clean water tank and the roller brushbar until they are clean;
Note:
Do not expose the roller brushbar to direct sunlight.
4. Remove the hair, dirt, and foreign objects blocked at the suction port with a dry cloth or paper towel;
Note:
1. Do not rinse the floor brush directly;
2. Do not touch the gearbox right after using the vacuum to avoid scalds.
5. Reinstall the roller brushbar and the clean water tank in order. A click indicates proper installation of the clean water tank;
6. After cleaning, place the vacuum back onto the self-cleaning charging dock and start self-cleaning and drying to avoid odors.
4. Q: How to clean the Self-cleaning Charging Dock of the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: To clean the Self-cleaning Charging Dock of the Xiaomi Truclean W30 Pro Wet Dry Vacuum, please refer to the information:
It is normal to find a small amount of dirty water on the self-cleaning charging dock after self-cleaning. Wipe the dirty water away.
Note:
1. Make sure the self-cleaning charging dock is cleaned after it is unplugged and cools off;
2. The vacuum discharges hot air through the air outlet when drying. Clean the air outlet promptly to avoid blockage;
3. Do not rinse the self-cleaning charging dock directly with water to prevent short circuits.
5. Q: How to clean the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: To clean the Xiaomi Truclean W30 Pro Wet Dry Vacuum, please stand the vacuum upright, and wipe it clean with a dry cloth or paper towel.
Frequently Asked Questions
1. Q: What are the common issues and the solutions with the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: The common issues and the solutions with the Xiaomi Truclean W30 Pro Wet Dry Vacuum are as follows:
| Common Issue | Possible Cause | Solution |
| The vacuum does not work. | The battery is depleted. | Fully charge the vacuum before use. |
| The battery has overheating protection. | Try again after the battery temperature returns to normal. | |
| The clean water tank, dirty water tank, or roller brushbar is not installed. | Correctly install the clean water tank, dirty water tank, or roller brushbar. | |
| The dirty water tank is full. | Empty the dirty water tank and reinstall it. | |
| The clean water tank is out of water. | Add water to the clean water tank before reinstalling. | |
| The suction port of the floor brush or the dirty water pipeline is blocked. | Clean the suction port of the floor brush and the dirty water pipeline. | |
| The roller brushbar is tangled with foreign objects. | Clean the roller brushbar. | |
| The vacuum cannot recycle dirty water properly. | The filter is not installed. | Install the filter. |
| A false alert for a full dirty water tank is triggered. | The water level sensor is dirty. | Clean the water level sensor. |
| The vacuum cannot be charged. | The self-cleaning charging dock is not connected to power. | Correctly connect it to the power supply. |
| The vacuum is not placed properly. | Correctly place the vacuum onto the self-cleaning charging dock, and make sure the vacuum is upright. | |
| The charging contacts are dirty. | Unplug the vacuum, and try again after cleaning the charging contacts. | |
| There is no voice notification. | The voice notification is disabled. | Press and hold the volume button for 3 seconds. |
2. Q: Can the Xiaomi Truclean W30 Pro Wet Dry Vacuum be used with cleaning solution?
A: For better cleaning performance, you can add an officially approved cleaning solution, such as "Daily Elements Floor Cleaner". Gently shake before use. Do not add strongly corrosive or high-foaming detergents to avoid damage to the vacuum.
Note:
1. Do not add hot water. Otherwise, the water tank can become deformed;
2. Do not shake the water tank violently after adding detergent;
3. The “Daily Elements Floor Cleaner” needs to be purchased separately from official channels. The recommended dilution ratio is 1:100 (cleaner:water).
3. Q: How to deal with excessive water streaks on the floor during cleaning with the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: The roller brush of the Xiaomi Truclean W30 Pro Wet Dry Vacuum performs wet mopping on the floor. Since all types of flooring have a certain degree of water absorption, a thin film of water can remain after mopping, which can be more noticeable under sunlight. However, it dries quickly and does not affect the cleaning performance.
During use, you can mop in a zigzag pattern, or select the low-power mode to effectively reduce water residue.
If water streaks are unusually excessive, please check the following:
1. Ensure correct usage method (the machine should be pushed and pulled back and forth; end with a forward push);
2. Check whether the clean water tank is overfilled or if the dry-wet separator is clogged. If so, clean it promptly;
3. Check if the filter pad above the dirty water tank is too damp or dirty. If so, wash and dry it before use;
4. Remove the dirty water tank and inspect the pipe underneath for any blockages. If clogged, clean it;
5. Check whether the roller brush is excessively worn or too wet. If it's too damp, replace the roller brush;
6. Check for any foreign objects at the brush comb or scraper that prevent it from scraping the roller brush surface properly. Clean if needed;
7. Inspect the scraper at the bottom of the floor brush that contacts the floor. If it's worn, aged, or dirty, clean or replace it;
8. For new machines, observe water streaks after 2-3 cleaning cycles.
4. Q: Is it normal for a large amount of water to remain when the Xiaomi Truclean W30 Pro Wet Dry Vacuum crosses a threshold during cleaning? How to handle it?
A: When the Xiaomi Truclean W30 Pro Wet Dry Vacuum crosses a threshold during floor washing, the device continues its water-spraying and suction cycle. However, at this time, the device is suspended in the air and cannot maintain suction, only water output continues, which results in a large amount of water being left behind.
5. Q: What to do if there is an abnormal noise from the roller brush during floor cleaning with the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: If there is an abnormal noise from the roller brush during floor cleaning with the Xiaomi Truclean W30 Pro Wet Dry Vacuum, please refer to the following steps to troubleshoot:
1. Make sure the clean water tank is properly installed. If not, align it with the slot and press the cover down with both hands until you hear a “click” sound;
2. Ensure the roller brush is properly installed. If not, reinstall it and make sure the lock snaps into place with a “click”;
3. Check whether the edges, gaps, or scraper area of the roller brush have any entangled or clogged foreign objects. If there are any, clean them with the cleaning brush and reinstall the brush.
6. Q: What is the net weight and gross weight of the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: The net weight of the Xiaomi Truclean W30 Pro Wet Dry Vacuum is 7.26 kg, and the gross weight is 9.16 kg.
7. Q: How long does the drying process take on the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: The drying time if the Xiaomi Truclean W30 Pro Wet Dry Vacuum is 90 minutes (Silent Drying) and ≤ 15 minutes (Quick Drying).
8. Q: What is the roller assist method on the Xiaomi Truclean W30 Pro Wet Dry Vacuum and how much traction does it provide?
A: The Xiaomi Truclean W30 Pro Wet Dry Vacuum adopts one-way traction. The traction force is Push force ≤ 10 N, Pull force ≤ 15 N.
9. Q: What are the battery capacity and the battery endurance of the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: The battery capacity of the Xiaomi Truclean W30 Pro Wet Dry Vacuum is 4000mAh.
The battery endurance: Standard Mode: ≥38 min;
Water Absorbing Mode: ≥40 min;
Standard mode with full high suction: ≥30 min.
Note:
The endurance was tested under continuous use from full charge, based on the TR2 endurance test logic. Actual usage time can vary depending on the environment. Times are for reference only.
10. Q: What is the operating temperature for the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: The operating temperature for the Xiaomi Truclean W30 Pro Wet Dry Vacuum is 3~40 ℃.
11. Q: What is the roller brush speed of the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: The roller brush speeds of the Xiaomi Truclean W30 Pro Wet Dry Vacuum are as follows:
1. Floor mode: 450 ±10% rpm;
2. Self-cleaning mode (excluding drying): 80–450 ±10% rpm;
3. Quick drying: 200 ±10% rpm;
4. Silent drying: 1/4 to 3/4 turns per minute (approx. 80 rpm).
12. Q: What is the water output logic and flow rate of the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: The water output logic and flow rate of the Xiaomi Truclean W30 Pro Wet Dry Vacuum are as follows:
1. Standard mode: 20±5 g/min;
2. Self-cleaning mode: 240±20 g/min.
13. Q: Is it normal for the Xiaomi Truclean W30 Pro Wet Dry Vacuum to make a “zz-zz-zz” sound or loud noise during drying?
A: Yes, it is normal. The light “zz-zz” sound during drying of the Xiaomi Truclean W30 Pro Wet Dry Vacuum due to the high-speed operation of the fan in the charging dock to accelerate airflow. This is a normal phenomenon and does not affect usage. Fast-drying noise is controlled below 76 dBA.
14. Q: Can the Xiaomi Truclean W30 Pro Wet Dry Vacuum use other unofficial cleaning solutions?
A: It is not recommended to use the unofficial cleaning solutions for the Xiaomi Wireless Floor Washer W30 Pro.
To ensure optimal cleaning performance, only use cleaning solutions that are officially approved, such as "Daily Elements Floor Cleaner." Do not use unverified cleaning solutions or disinfectants, as this can damage the device.
15. Q: Is it normal for water to leak from the small holes in the main unit of the Xiaomi Truclean W30 Pro Wet Dry Vacuum when it's stationary, or for water to remain on the brush?
A: Yes, it's normal.
If the surface of the clean water tank or the tank slot inside the main unit has water residue, water can leak through the outlet around the tank connection and flow out from the small drainage hole on the back of the main unit. When the main unit is placed on the Self-cleaning Charging Dock, this water can accumulate there. You can power off the Xiaomi Truclean W30 Pro Wet Dry Vacuum and wipe the charging dock dry. This does not affect usage.
Leakage troubleshooting instructions are as follows:
1. Use a dry cloth to clean any remaining water from the surface of the water tank and the main unit's water tank;
2. Place the water tank inside the main unit and observe. If water no longer continues to flow from the drain port on the back of the main unit, this is normal;
3. If water continues to flow from the drain port on the back of the main unit, please contact the after-sales service center.
16. Q: Why does the Xiaomi Truclean W30 Pro Wet Dry Vacuum report "dirty water tank full" even after it's been emptied and cleaned?
A: The reasons for the Xiaomi Truclean W30 Pro Wet Dry Vacuum reporting "dirty water tank full" are as follows:
The full-tank alert is triggered when the two detection pins on the dirty water tank lid are electrically connected, this can happen if things like wet hair connect the pins.
Solution:
Open the dirty water tank, remove the lid, clean the filter, and wipe the two metal detection pins.
17. Q: Why can't the Xiaomi Truclean W30 Pro Wet Dry Vacuum start self-cleaning?
A: The following conditions need to be met for the Xiaomi Truclean W30 Pro Wet Dry Vacuum to activate self-cleaning:
1. The main unit must be on the charging dock, the base must be powered, and the unit must be charging;
2. The clean water tank needs to contain enough water for the process, and the dirty water tank needs to be empty;
3. The battery have sufficient power.
18. Q: How to clean hair or debris stuck at the suction inlet of the brush head on the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: Use the included cleaning brush of the Xiaomi Truclean W30 Pro Wet Dry Vacuum to remove large debris. Then place the main unit on the Self-cleaning Charging Dock and activate self-cleaning and drying.
Note:
Do not rinse the brush head directly with running water or a showerhead.
19. Q: Is it normal for the water output of the Xiaomi Truclean W30 Pro Wet Dry Vacuum to be large at the beginning and then smaller afterward?
A: Yes, this is normal.
At startup, the water flow is intentionally higher for about 10 seconds to quickly wet the roller brush of the Xiaomi Truclean W30 Pro Wet Dry Vacuum. It then decreases to a steady low flow suitable for cleaning without leaving water marks.
20. Q: Why are there no water marks when pushing the Xiaomi Truclean W30 Pro Wet Dry Vacuum forward, but a thin water film appears when pulling it back?
A: When pushing forward, the roller brush leads, and the squeegee and suction port follow, quickly removing water. When pulling back, the squeegee is in front, so the roller brush leaves a thin film of water behind, which dries naturally within 60 seconds.
To reduce this, use a zigzag cleaning pattern or activate water suction mode after cleaning.
21. Q: What to do if the Xiaomi Truclean W30 Pro Wet Dry Vacuum roller brush occasionally reports "brush entanglement" when in use?
A: The reasons for the roller brush of the Xiaomi Truclean W30 Pro Wet Dry Vacuum to be entangled are as follows:
This happens because the new roller brush has long fluffy fibers. When the clean water tank is full, the added weight reduces clearance between the tank and roller brush , causing slight contact when the roller brush is still dry.
The solutions are as follows:
In the event of a malfunction, simply power the device off and on in normal. The initial strong water flow will moisten the roller brush, and once the brush fibers soften and flatten slightly, normal floor cleaning can proceed. You can also perform a self-cleaning cycle.
Note:
The reduction in fluffiness of the brush after being moistened will not affect the cleaning performance.
22. Q: What to do if the foam comes out from both ends of the roller during self-cleaning on the Xiaomi Truclean W30 Pro Wet Dry Vacuum?
A: If the foam comes out from both ends of the roller during self-cleaning on the Xiaomi Truclean W30 Pro Wet Dry Vacuum, the reasons are as follows:
1. Use of non-official cleaners (like dish soap or high-foam liquids);
2. Excessive use of official cleaner (not diluted properly);
3. Residual cleaning agents (e.g., dish soap, floor cleaner, body wash) on the floor.
The solutions are as follows:
1. Dilute cleaning agent according to official instructions;
2. Rinse the clean water tank using clean water-shake to remove residue;
3. Rinse the roller brush thoroughly under running water;
4. Reassemble and run self-cleaning using only clean water. After bubbles stop, resume with correct cleaner ratio.
23. Q: Why does the brush of the Xiaomi Truclean W30 Pro Wet Dry Vacuum get tangled with long hair?
A: When the Xiaomi Truclean W30 Pro Wet Dry Vacuum’s soft roller brush with high-toughness soft bristles is used, it can effectively reach into gaps to clean dirt. However, it can still get tangled with hair, especially long hair.
Fortunately, resolving this is very simple, just remove the roller brush and use the small cutter on the cleaning brush to lift and remove the hair. Of course, we also recommend doing a preliminary cleanup of the floor before using the device.
Does it help?
Yes
No