REDMI NOTE 14 SERIES CAMPAIGN TERMS AND CONDITIONS

  1. Introduction

This Redmi Note 14 Series Launch Event (“Campaign”) is organised by Xiaomi Technologies Malaysia Sdn Bhd [202101002126 (1402424-W)] ("Organiser" or "Xiaomi"). This Campaign will commence from 10 January 2025, 19:00 AM (GMT+8) to 24 January 2025, 11:59 PM (GMT +8) (“Campaign Period”). Participant agrees to comply with terms and conditions stated herein ("Terms and Conditions") of this Campaign and when accessing or using the website. The scope of these Terms and Conditions is limited to Xiaomi's role of hosting its website and organizing this Campaign only. Xiaomi reserves the right to change, shorten or extend the Campaign and/or change the free gift(s) at its sole discretion without prior notice. Free gift(s) / actual promotions availability is subject to the respective participating Xiaomi Stores.

  1. Eligibility

This Campaign is open to all individuals who are residents in Malaysia, and aged 18 years old and above as of 11 January 2025 (“Participant(s)”).

  1. Campaign Mechanism

This Campaign is divided into three (3) separate parts: -

Event

Duration

(i) Redmi Note 14 Pro Series Pre-order

From 10th January 2025 19:00 PM (GMT+8) to 15th January 2025 11:59 PM (GMT +8)

(ii) Redmi Note 14 Pro Series Open Sale

From 16th January 2025 12:00 AM (GMT+8) to 24th January 2025 11:59 PM (GMT +8)

(iii) Redmi Note 14 Series Open Sale

From 10th January 2025 19:00 PM (GMT+8) to 24th January 2025 11:59 PM (GMT +8)

(i) PART 1: Redmi Note 14 Pro Series Pre-order (10 January 2025 to 15 January 2025)

(a) Participants who pre-order the Redmi Note 14 Pro + 5G and/or Redmi Note 14 Pro 5G from 10 January 2025 19:00 PM (GMT+8) to 15 January 2025 11:59 PM (GMT +8) via our official Xiaomi website, Xiaomi Store or Xiaomi Authorised Dealers shall be eligible in receiving selected free gift.

(b) Upon pre-ordering the Redmi Note 14 Pro Series from our official Xiaomi website and Xiaomi Store, Participants will receive the free gifts as follows:

Product to Purchase

Pre-order Free Gifts

Value Add Benefits

Redmi Note 14 Pro+ 5G

1. BAMBAM Exclusive Gift Set
2. Redmi Buds 6 Pro
3. Free Storage Upgrade (from 256GB to 512GB)

1. 24-month quality assurance
2. 1 Free Screen Repair within the first 6 months after purchase
3. Spotify Premium Get 3 months of Spotify Premium for free
4. 1 Google One 3 Months access

Redmi Note 14 Pro 5G

1. BAMBAM Exclusive Gift Set
2. Redmi Buds 6 Pro

1. 24-month quality assurance
2. 1 Free Screen Repair within the first 6 months after purchase
3. Spotify Premium Get 3 months of Spotify Premium for free
4. 1 Google One 3 Months access

(c) The BAMBAM Exclusive Gift Set is only available for the following models: Redmi Note 14 Pro 5G (12GB + 256GB), Redmi Note 14 Pro+ 5G (12GB + 256GB) and Redmi Note 14 Pro+ 5G (12GB + 512GB). This offer does not apply to the Redmi Note 14 Pro 5G (8GB + 256GB).

(d) For pre-orders or purchases from our Xiaomi Authorized Dealers, please note that the free gift may vary. Kindly check with the relevant Xiaomi Authorized Dealers before placing an order for the Redmi Note 14 Pro + 5G and/or Redmi Note 14 Pro 5G.

(e) For Participants who pre-order the Redmi Note Pro Series via our official Xiaomi Stores, Participants are required to visit the designated pick-up store for verification to complete the purchase of the pre-ordered Redmi Note Pro Series commencing from 16 January 2025 00:00 AM (GMT+8) onwards.

(f) Each selected Redmi Note 14 Pro + 5G and/or Redmi Note 14 Pro 5G (of the same serial number) purchased is entitled to one (1) unit of the corresponding free gift only.

(g) Organiser reserves all rights in its sole discretion, without prior notification, to substitute any gifts (or their component, if applicable) with one of equal or greater value. All free gifts are not exchangeable for cash or item and are non-transferable.

(h) For the Redmi Note 14 Pro + 5G and/or Redmi Note 14 Pro 5G purchased, Participant(s) shall check on the official Xiaomi website for any latest changes to the terms of the warranty policy https://www.mi.com/my/support/warranty which can be updated from time to time by Xiaomi.

(i) Please note that all free gifts are not covered by the standard warranty of Xiaomi.

(j) All free gifts are available on a first-come-first-serve basis, while stocks last.

(k) Organiser and/or Xiaomi assumes no liability or responsibility in respect to defect or deficiency of the free gift or the nature/consumption of the free gift and will not entertain any direct correspondence with anyone in this regard.

(ii) Part 2: Redmi Note 14 Pro Series Open Sale (16 January 2025 to 24 January 2025)

(a) Participants who purchased our Redmi Note 14 Pro+ 5G and/or Redmi Note 14 Pro 5G from 16 January 2025 to 24 January 2025 via our official Xiaomi website, Xiaomi Store or Xiaomi Authorised Dealers shall be eligible in receiving selected free gift.

(b) Upon purchasing the Redmi Note 14 Pro Series from our official Xiaomi website and Xiaomi Store, Participants will receive the free gifts as follows:

Product to Purchase

Free Gifts

Value Add Benefits

Redmi Note 14 Pro+ 5G

1. Xiaomi Smart Band 9
2. Free Storage Upgrade (from 256GB to 512GB)

1. 24-month quality assurance
2. 1 Free Screen Repair within the first 6 months after purchase
3. Spotify Premium Get 3 months of Spotify Premium for free
4. 1 Google One 3 Months access

Redmi Note 14 Pro 5G

1. Xiaomi Smart Band 9

1. 24-month quality assurance
2. 1 Free Screen Repair within the first 6 months after purchase
3. Spotify Premium Get 3 months of Spotify Premium for free
4. 1 Google One 3 Months access

(c) For purchases from our Xiaomi Authorized Dealers, please note that the free gift may vary. Kindly check with the relevant Xiaomi Authorized Dealers before placing an order for the Redmi Note 14 Pro + 5G and/or Redmi Note 14 Pro 5G.

(d) Each selected Redmi Note 14 Pro + 5G and/or Redmi Note 14 Pro 5G (of the same serial number) purchased is entitled to one (1) unit of the corresponding free gift only.

(e) Organiser reserves all rights in its sole discretion, without prior notification, to substitute any gifts (or their component, if applicable) with one of equal or greater value. All free gifts are not exchangeable for cash or item and are non-transferable.

(f) For the Redmi Note 14 Pro + 5G and/or Redmi Note 14 Pro 5G purchased, Participant(s) shall check on the official Xiaomi website for any latest changes to the terms of the Warranty Policy https://www.mi.com/my/support/warranty which can be updated from time to time by Xiaomi.

(g) Please note that all free gifts are not covered by the standard warranty of Xiaomi.

(h) All free gifts are available on a first-come-first-serve basis, while stocks last.

(i) Organiser and/or Xiaomi assumes no liability or responsibility in respect to defect or deficiency of the free gift or the nature/consumption of the free gift and will not entertain any direct correspondence with anyone in this regard.

(iii) PART 3: Redmi Note 14 Series Open Sale (10 January 2025 to 24 January 2025)

(a) Participants who purchased our Redmi Note 14 5G and/or Redmi Note 14 from 10 January 2025 19:00 PM (GMT+8) to 15 January 2025 11:59 PM (GMT +8) via our official Xiaomi website, Xiaomi Store or Xiaomi Authorised Dealers shall be eligible in receiving selected free gift.

(b) Upon purchasing the Redmi Note 14 Pro Series from our official website and Xiaomi Store, Participants will receive the free gifts as follows:

Product to Purchase

Free Gifts

Value Add Benefits

Redmi Note 14 5G

Xiaomi Smart Band 9 Active worth RM 129

1. 24-month quality assurance
2. 1 Free Screen Repair within the first 6 months after purchase
3. Spotify Premium Get 3 months of Spotify Premium for free
4. 1 Google One 3 Months access

Redmi Note 14

Xiaomi Smart Band 9 Active worth RM 129

1. 24-month quality assurance
2. 1 Free Screen Repair within the first 6 months after purchase
3. Spotify Premium Get 3 months of Spotify Premium for free
4. 1 Google One 3 Months access

(c) For purchases from our Xiaomi Authorized Dealers, please note that the free gift may vary. Kindly check with the relevant Xiaomi Authorized Dealers before placing an order for the Redmi Note 14 5G and/or Redmi Note 14.

(d) Each selected Redmi Note 14 5G and/or Redmi Note 14 (of the same serial number) purchased is entitled to one (1) unit of the corresponding free gift only.

(e) Organiser reserves all rights in its sole discretion, without prior notification, to substitute any gifts (or their component, if applicable) with one of equal or greater value. All free gifts are not exchangeable for cash or item and are non-transferable.

(f) For the Redmi Note 14 5G and/or Redmi Note 14 purchased, Participant(s) shall check on the official Xiaomi website for any latest changes to the terms of the Warranty Policy https://www.mi.com/my/support/warranty which can be updated from time to time by Xiaomi.

(g) Please note that all free gifts are not covered by the standard warranty of Xiaomi.

(h) All free gifts are available on a first-come-first-serve basis, while stocks last.

(i) Organiser and/or Xiaomi assumes no liability or responsibility in respect to defect or deficiency of the free gift or the nature/consumption of the free gift and will not entertain any direct correspondence with anyone in this regard.

  1. Xiaomi Trade-in Program

(i) Under this Xiaomi Trade-In Program, Participants will be entitled to trade-in their old devices at a trade-in value specified by our trade-in partner, CompAsia Sdn. Bhd. at selected locations. (ii) Participants who trade-in their old devices and purchase a Redmi Note 14 Pro Series shall be eligible to receive an additional instant rebate up to RM300. (iii) Each Malaysian identity card is limited to one trade-in per week. (iv) The value of the rebate shall be subject to the condition of the trade-in device. Terms and conditions apply.

  1. 0% Interest Instalment Payment Policy

(i) The 0% interest instalment payment policy is available for purchases made at Xiaomi Stores, Xiaomi official website, Xiaomi Shopee official store, and Xiaomi Lazada official store.

(ii) The exact instalment amount and period may vary depending on the platform, and will be determined based on the purchase amount, platform-specific terms, and credit approval.

(iii) The availability of the instalment plan is also subject to promotional offers and updates from the respective platforms or stores. (iv) Participants should refer to the specific terms and conditions provided by their chosen platform or store regarding eligibility requirements, potential fees, and other related conditions.

  1. General

(a) By participating in this Campaign, Participants agree to be bound by this Terms and Conditions and Organiser’s decisions are final and binding. Organiser’s decisions are final and there shall be no appeal entertained and/or allowed. Participants shall not resort to court proceedings to review Organiser’s decision.

(b) By providing the personal data, Participants indicates that he/she have read, understood and agreed to be bound by the Privacy Policy stated at https://www.mi.com/my/about/privacy. The Participants agrees that Organiser and/or Xiaomi and/or its agent and/or its third-party service providers may contact them by telephone, email or such other method in connection with this Campaign.

(c) Participants agrees and provides consent to the Organiser and/or Xiaomi to the use of any Personal Data as provided by the Participants for the purpose of participation in this Campaign in line with the Personal Data Protection Act 2010, to the extent that any personal data provided shall only be processed and be used by Organiser and/or Xiaomi for lawful purpose directly related to the running of this Campaign including but not limited to the purposes of promotional events, advertising, marketing and any administrative matters to facilitate the management and organizing of this Campaign.

(d) In the event that any prizes or free gifts are being given to the Participant(s)' having provided a false or mistaken identity or information, Xiaomi shall have the right to revoke the Participant’s eligibility for the said prizes or free gifts. All prize and gift images are for reference only. Prizes and gifts shown and/or represented for the running of this Campaign shall be subjected to availability. Prizes and gifts given are non-refundable.

(e) Recipients of prize and gift shall not substitute any prize or gift won or exchange the said prize or gift for money. Organiser reserves all rights in its sole discretion to substitute any prizes or gifts (or their component, if applicable) with one of equal or greater value. Organiser is responsible only for the delivery of the prizes or gifts and is not responsible for the condition, quality and fitness of the said prizes or gifts. Any imposition of taxes, fees, and any other costs associated with the acceptance and use of the prizes or gifts are the sole responsibility of the recipients.

(f) Participants shall accept the prizes, gifts or vouchers under this Campaign as they are. Organiser makes no representation, warranty or undertaking as to any implied terms and conditions with respect to the prizes, gifts or vouchers under this Campaign. Organiser assumes no liability or responsibility in respect to defect or deficiency of the prizes, gifts or vouchers or the nature/consumption of the prizes, gifts or vouchers and will not entertain any direct correspondence with anyone in this regard.

(g) By participating in this Campaign, Participant(s) agree to be bound by this Terms and Conditions and Xiaomi’s decisions are final and binding. No correspondence or appeals will be entertained. Xiaomi reserves the right to the final and ultimate interpretation of this Campaign.

(h) Xiaomi assumes no responsibility for late entries due to any reasons including, but not limited to, network transmission failure.

(i) Xiaomi shall not be responsible for any losses or damages directly or indirectly incurred by any party including the Participant(s) in connection or arising from acts or omissions or in any way related to this Campaign.

(j) The Participant(s) agrees to discharge and release Xiaomi from any liabilities and claims (including from breach of contract, tort, negligence or any other cause of actions at law or equity) arising out of or in any way connected to this Campaign or the Participant’s entry in this Campaign.

(k) The Participant(s) further agrees to discharge and release any third party which is related to and connected with this Campaign, including Facebook and other social media platform, from any liabilities and claims (including from breach of contract, tort, negligence, or any other cause of actions at law or equity) arising out of or in any way connected to this Campaign.

(l) Save where it is otherwise prohibited by the applicable laws, in no event shall Xiaomi be liable to any party including the Participant(s) for any claims relating to the Campaign and/or any activities operated by any authorized online and offline stores and any service providers appointed by them, nor shall Xiaomi be held responsible for any payment made by the Participant(s) to any authorized online and offline stores and any service providers appointed by them, or for the fulfilment of the sales transaction by such parties.

(m) By participating in this Campaign and any events therein, the Participant(s) agrees to indemnify and hold Xiaomi and Xiaomi Group of Companies, their officers, directors, shareholders, predecessors, successors in title, employees, agents and representatives harmless from any claims, losses, damages, liability, claims or expenses (including any legal fees), suffered or incurred by Xiaomi due to or in any way arising from this Campaign.

(n) If Participant(s) are discovered to be using or have used improper means to participate in this Campaign and any events therein, Xiaomi reserves the right to cancel the eligibility without notice including without hesitation, the commencement of legal proceedings under the full extent of the applicable laws.

(o) Where any Xiaomi product(s) purchased during the Campaign Period is returned to Xiaomi in accordance with its standard return policy, all free gifts received for the purchase must also be returned together with the Xiaomi product(s).

(p) Xiaomi reserves the right to modify or cancel the Terms and Conditions at any time without further notice.

(q) This Campaign and the Terms and Conditions herein shall be governed by the laws of Malaysia.