A: Redmi Note 10 5G supports big MAC font, which makes reading large characters easier and more convenient for the elderly.
Open path: System Settings >> Display >> Text size >> select "big MAC".
4.Q: Does Redmi Note 10 5G support split screen mode?
A: Redmi Note 10 5G supports split screen mode.
5.Q: Does Redmi Note 10 5G support full-screen gestures?
A: Redmi Note 10 5G supports full-screen gestures, which you can select directly at the first boot or switch in the full-screen options set by the system after entering the system.
6.Q: Does Redmi Note 10 5G support one-handed mode?
A: Redmi Note 10 5G supports one hand mode, open method: Settings >> Additional settings >> One-handed mode, you can choose to use different sizes.
7.Q: Does Redmi Note 10 5G support double click to wake up?
A: Redmi Note 10 5G supports double click on the screen to wake up (the system is turned off by default), which needs to be turned on manually.
Open Double tap screen to wake setting path: system settings >> Lock screen >> Double tap screen to wake.
8.Q: How does Redmi Note 10 5G perform hardware detection?
A: There are two ways of hardware detection for Redmi Note 10 5G:
Method 1: enter "*#*#64663#*#*" in the dial interface, or enter "*#*#6484#*#*".
Mode 2: in the Setting>>About phone>>All specs, click "kernel version" four times.
9.Q: Does Redmi Note 10 5G have Bootloader lock?
A: In order to improve the security of user data, ensure the reliability of phone search function, and prevent scalpers from batch swiping third-party ROM, which may lead to user information leakage or other system problems, Redmi Note 10 5G has added Bootloader lock.
10. Q: Does Redmi Note 10 5G support the Recovery mode to empty data?
A: Redmi Note 10 5G supports the Recovery mode to clear all data.Enter the Recovery mode: in the shutdown state, hold down the volume + power button, and release the power button until entering the Recovery mode after Mi Logo appears on the screen.
Risk Issues
1.Q: Detailed Description:
Partial discoloration of battery cover
Analysis
Redmi Note 10 5G project features that the surface of the composite plate is dull, and the nano film molecular material is hidden in the matte molecular gap, which is not easy to clean
Suggested Script
I'm very sorry for the inconvenience. Redmi Note 10 5G is a life-class waterproof mobile phone. The whole body of the mobile phone is covered with nano coating. The coating will show different colors at a specific angle. This phenomenon doesn’t affect the mobile phone experience. The mobile phone will be strictly tested before leaving the factory, so you can rest assured. In addition, I would also like to remind you that it's better to use the self-contained protective cover. Thank you for your support for Xiaomi!
2.Q: Detailed Description:
Partial light leakage of black screen in dark room
Analysis
After the screen and the casing are assembled to maintain pressure, the deformation of CG edge drives the local deformation of LCD screen, which leads to light leakage.
Suggested Script
I'm very sorry for the inconvenience. Redmi Note 10 5G is a 5G LCD mobile phone launched by Xiaomi. When the edge of the screen is stressed, the internal LCD will change and partial brightness will appear. This is the basic feature of the LCD screen. The mobile phone will undergo strict professional testing before leaving the factory. You can rest assured to use it. Warm reminder, to pay attention to protect your eyes, try not to look at the phone in the dark for a long time, thank you for your support!

3.Q: Detailed Description:
Leakage inside the front camera hole
Analysis
The front camera is LCD blind hole screen, and the peeling of backlight glue at this position will cause light leakage in the hole.
Suggested Script
I'm sorry for the inconvenience. There is bright light in the front camera hole at a specific angle, which is a common phenomenon of LCD blind hole screen. This light does not have any effect on the function of the front camera. The mobile phone will be strictly tested before leaving the factory, so you can rest assured.

4.Q: Detailed Description:
The whole machine card holder bulge
Analysis
The position of the rear shell tray has a length dimension at the extreme lower limit, and there is no gap between the card holder and the rear shell, which causes the card holder to interfere with the rear shell and the card holder floats.
Suggested Script
I'm very sorry for the inconvenience. It's normal that the card holder floats slightly after installation. It doesn't affect your normal use. It's recommended that to install the original protective cover. Thank you for your support to Xiaomi!

5.Q: Detailed Description:
The battery cover gap is large
Analysis
The width of the bottom of the PR surface of the rear shell is out of tolerance, which causes the sheet clearance to exceed
Suggested Script
Thank you very much for your feedback. The assembly gap of mobile phone battery cover is a normal assembly phenomenon, and the function and performance are not affected. Of course, we have been working hard to make perfect and flawless products. Thanks for your support for Xiaomi.
6.Q: Detailed Description:
System / camera start slow & Photo button
Analysis
1.Background open a lot of applications, crashes caused by the poor memory environment and CPU load.
2.After the app is started for the first time or the system version is upgraded, it is stuck for a short time, resulting in the code background optimization.
3.Open high quality game for a long time or charge to play games, which causes temperature rise, trigger thermal frequency reduction, and cause system to jam and frame falling Suggested Script
I'm very sorry for the inconvenience. First of all, please help to confirm whether there are many applications in the background of mobile phone, which leads to stuck? It is recommended that you clean up the background application in time to release more memory. It is recommended to restart it regularly (every three days, or every week). Some applications may be self starting and can't be cleaned up with one click, which takes up a lot of system resources and causes stuck. It is recommended that you go to mobile Security > Manage apps > Permissions > Autostart > turn off the Autostart apps, and then check whether they will get stuck after one key cleaning. It is also recommended that you upgrade your mobile phone to the latest software version. The latest version has a new memory optimization scheme. Try the latest software version to see if there are any such problems. If it is the first time to start the app or after upgrading the system version, it is because the system optimizes the app startup in the background in order to make the app use more smoothly in the future. At this time, it is normal to cause a temporary jam. If the temperature of the mobile phone is too high, it is because the high temperature frequency limit is triggered, which leads to the performance degradation. It is suggested that you restart the mobile phone, put it for a period of time, and observe whether there is such a stuck problem.
7.Q: Detailed Description:
5g speed is slow, the color ring back tone of the phone is flashing, the volte video call picture is stretched, and the probability of network drop and unable to stay in the weak network environment
Analysis
Poor network coverage of operators
Suggested Script
First of all, this problem is caused by the poor network coverage of the operators, and there is no problem with the mobile phone. It is recommended that you make more calls to complain to the operators, and the operators will arrange their staff to your nearest base station, adjust the antenna direction of the base station, and appropriately increase the transmission power, so as to solve your problem;
Secondly, before our mobile phone leaves the factory, it has passed the basic function test, full use case test, dynamic and static test. This kind of data flow, video call and network resident problems belong to the most basic use cases. We have tested a lot, and the real problems of the mobile phone have been modified, so there is no problem with your mobile phone, it is caused by the network problems of the operator.
8.Q: Detailed Description:
Redmi Note 10 5G non standard charger is slow or doesn’t support charging
Analysis
Users don't use the standard charger (QC2.0), which will cause the mobile phone can’t be charged with the maximum charging current
Suggested Script
Dear customers, I am very sorry for the inconvenience. In case of slow charging of mobile phone, we must first confirm whether the standard charger is currently used. If it is not a standard charger, the mobile phone will not be able to charge with the maximum charging current. Secondly, try to avoid charging under extreme conditions, such as high temperature / playing games and watching videos, which will affect the charging efficiency. Our Redmi Note 10 5G mobile phone charging, after many rounds of electrical performance verification, indicators are in line with the standard.
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