AFTER-SALES FAQ

Q:HOW LONG WILL IT TAKE TO GET MY REFUND ONCE THE RETURN PROCESS HAS BEGUN?

A:Refund will normally be returned within 10-15 working days once we received your returned products. Actual timeline will be vary from different inter-banking process.

Q:HOW CAN I CHECK AFTER-SALES PROGRESS?

A:To check after-sale prograss, please contact local customer service center. For the contact information, please visit https://www.mi.com/uk/.

Q:WHAT IS THE PRODUCT WARRANTY POLICY OF MI.COM?

A:For product warranty policy, please go to https://www.mi.com/uk/service/warranty/ and find the access button on the bottom of page.