Xiaomi Launch November 2026 Terms and Conditions

1. GENERAL

1.1. The activity provided for by these T&C is conducted under the name: Benefit Package Reservation of Xiaomi Launch November 2026 (hereinafter referred to as the ‘Activity’).

1.2. The activity is organized by XIAOMI TECHNOLOGIES MALAYSIA SDN. BHD., a company with its business address at Suite 21-2, Level 21, UOA Corporate Tower, Level 21, Avenue 10, The Vertical, Bangsar South City, No. 8, Jalan Kerinchi, 59200 Kuala Lumpur (hereinafter, "Organizer").

1.3. Participation is voluntary and free of charge, except for internet costs or any other connection costs.

1.4. The Activity provides an opportunity to obtain a discount coupon valid for selected Xiaomi 18 Pro Series ("Product") Mi Points under the terms and conditions specified in these T&C.

1.5. In case of any questions regarding the Activity, the Participant is requested to contact the following email address: mi-event@xiaomi.com.

1.6 In case of any questions regarding the Activity, the Participant is requested to contact the following email address: mi-event@xiaomi.com (hereinafter: “Activity Contact Address”)

1.7 By participating in the Activity, the Participant hereby accepts: (I) T&C of the Activity, as well as (II) Terms and Conditions of the Organizer (https://www.mi.com/my/support/terms/terms-of-use) and (III) Privacy Policy of the Organizer ( https://www.mi.com/my/about/privacy).

1.8 The Activity is in no way sponsored, endorsed or administered by social media or third party platforms, including but not limited to X, Instagram, Facebook, which may be used in connection with the conduct of the Activity. Participants hereby acknowledge and agree to the terms of use/service or sales and policies of third parties whose platforms are used in connection with the Activity.

1.9 Participation in the Activity is voluntary and free of charge, except for internet fees.

1.10 The Activity is valid in the territory of the MALAYSIA (hereinafter: “Territory”) only.

2. PLATFORM

2.1. This activity is hosted through mi.com/my

2.2. The Activity is open to Participants who access the website https://www.mi.com/my/launch/xiaomi-launch-november-2026 (hereinafter referred to as the ‘Webpage’)

3. PARTICIPANT’S ELIGIBILITY

3.1 This Activity is available to all Malaysia residents aged 18 years and above as of 2 November 2026. Participant must also have a personal mi account or be properly registered at mi.com/my.

3.2 At the request of the Organizer at any time, the Participant must be able to demonstrate within a reasonable period of time that he/she meets the conditions necessary to participate in the Activity.

3.3 Inaccurate or erroneous data provided by the Participant will not be accepted. Participants must be able to prove, upon the request of the Organizer and within a reasonable period of time, that they are eligible to participate in the Activity before participating in the Activity and/or at any time during the Activity. Otherwise, the Organizer may disqualify the Participant at any time.

3.4. Excluded from the Activity are persons cooperating with the Organizer (entities and employees of entities providing services to the Organizer in organizing the Activity), employees and cooperators of the Organizer, as well as their descendants, ascendants, affinities, adoptees, members of their families and relatives (siblings, spouses, parents of spouses).

4. TERM

This Activity commences at 15:00:00 on 2nd November 2026 and shall remain valid until the commencement of the next phase of the campaign (GMT+8, 24-Hour Clock) (hereinafter referred to as the “Term of the Activity”).

5. PARTICIPATION MECHANISM

5.1. The activity is organized as part of the Xiaomi Launch November 2026.

5.2. During the Term of the Activity, Participants can visit the Activity Page (https://www.mi.com/my/launch/xiaomi-launch-november-2026) to reserve the Product. Upon successful reservation, Participants will be awarded 1,000 Mi Points.

5.3 In addition, from the first sale of the Xiaomi 18 Pro Series on mi.com/my, Participants who pre-ordered the Xiaomi 18 Pro Series are entitled to purchase the following products at a special add-on price when purchased together with the Xiaomi 18 Pro Series in a single order:

5.4 The add-on offer is subject to a maximum of 1 unit per Participant per product, and while stocks last. Organiser reserves all rights in its sole discretion, without prior notification, to substitute any add-on product with one of equal or greater value.

5.5. All add-on offers are not exchangeable for cash and are non-transferable.

6. PERSONAL DATA

6.1 Participant in the Activity agree to provide their respective Organizer with the collection of the following personal data: Mi ID.

6.2 These data shall be collected and processed by the Organizer to ensure the proper organization and management of the Activity.

6.3 The Organizer and its affiliated partner respect the Participant’s privacy and undertake to protect it in accordance with their respective privacy policies and the applicable laws.

6.4 Personal data will be kept for the time necessary to guarantee the Participant with the exercise of their rights and activities in relation to the Activity.

6.5 By entering the Activity, you hereby consent that the above Personal data will be collected by us. We will collect, use, disclose, process and protect your personal information according to our privacy policy and the Personal Data Protection Act 2010. If you have any concerns about our data management practice outlined in this Privacy Policy, please contact https://privacy.mi.com/support/?locale=en to submit your concerns. We will be happy to resolve your concerns directly.

7. COMPLAINTS

7.1 All complaints related to the Activity can be submitted via the website www.mi.com/my/support/.

7.2 The complaint will be considered within 14 days from the date of its receipt, based on the applicable laws and these T&Cs. However, this deadline may be extended in case of reasons beyond the Organizer's control, of which the Participant will be informed.

7.3 The complaint should contain the name, surname, exact address (in case of choosing the written method of responding to the complaint) or e-mail address (in case of choosing the electronic method of responding to the complaint), as well as a detailed description and justification of the complaint.

8. LIABILITY AND STATEMENTS

8.1 Statement of the Organizer

8.1.1 Except as otherwise expressly provided in these T&C, the Organizer and its affiliated or third-party Organizers organize the Activity on a best efforts basis and exclude all warranties and conditions, expressed or implied. In particular, but not limited to, the Organizer and its Affiliated or Third Party Organizers do not warrant or represent that:

(i) the Activity is suitable for any purpose or meets the Participant's requirements or is organized without errors or deficiencies, and that the Activity meets any level of quality, as the case may be;

(ii) The Participant will be able to take part in the Activity at any time without disruption, interruption or delay;

(iii) Any information (oral or written) obtained by the Participant from the Organizer or as a result of the Participant's participation in the Activity (including any materials or products) will be adequate, accurate, complete or reliable; and

(iv) Any deficiencies in the Activity, including any organizational or functional defects in the Activity, will be repaired, corrected or otherwise remedied.

8.2 Liability of the Organizer

8.2.1 The Organizer shall not be liable to the Participant, regardless of the legal basis (in particular with respect to contract, tort (including negligence) or any theory of liability) in connection with his/her participation in the Activity or as a result of such participation, for:

(i) any indirect, incidental, special or consequential damages;

(ii) any loss of income, turnover, actual or anticipated profits, opportunities, goodwill or reputation (directly or indirectly);

(iii) any damage and/or corruption or loss of data (directly or indirectly);

(iv) any change, modification, extension or restriction (including suspension of the Participant) in the Activity;

(v) access to the Participant's account data and account or registration data of the Participant participating in the Activity, or any permanent or temporary cessation of the terms and conditions of the Activity (or any part thereof).

8.2.2 During the period in which the Organizer is liable for a breach of these terms and conditions, the Organizer's liability shall be limited to the damages that the Organizer must expect at the time these terms and conditions take effect due to the circumstances known to the Organizer at that time. Notwithstanding the foregoing, such damages shall not exceed RM100.

8.2.3 If the laws of Participant's jurisdiction do not permit the exclusion of certain warranties, conditions, or limitations or exclusions of liability for loss or damage caused by negligence, breach of contract, or breach of implied terms, or incidental or consequential damages, only the limitations that are lawful in that jurisdiction will apply to Participant's and Organizer's liability, and the warranty will be limited to the maximum extent permitted by applicable law.

8.3 Participant's Liability

Participant shall be solely responsible for any breach of its obligations under:

(i) these T&C; and

(ii) any applicable law or regulation in the relevant jurisdictions, including the jurisdiction in which he/she is resident or in which he/she is participating in the Activity.

For the consequences of such breach, including any loss or damage that the Organizer or any other third party may suffer or incur. The Organizer shall not be liable to the Participant or any third party in the event of such breach.

9. OTHER PROVISIONS

9.1 The content of these T&C is made available to the public on the Activity Site and at the Organizer's headquarters.

9.2 Participation in the Activity does not combine with other activities and contests conducted by the Organizer.

9.3 These T&C are the only document setting out the detailed rules of the Activity.

9.4 These T&C, which will be interpreted and applied in accordance with the laws of the jurisdiction where the Organizer has its registered seat.

9.5 The Organizer reserves the right to decide on the exclusion of a Participant from the Activity in case of violation of these T&C by a given Participant, attempted fraud, as well as in case of any other conduct of the Participant violating good manners, jeopardizing the good name of the Organizer, its reputation or interests. The excluded Participant forfeits the right to apply for the Promotional Coupon specified in these T&C, and in the event that they have received a prize, they are obliged to return it.

9.6 The Organizer reserves the rights to modify and/or cancel any of the stated terms and conditions at any time without notice. Participants are encouraged to check from time to time to view any amendments and/or changes made to the stated terms and conditions.

9.7 The amended these T&C shall apply to the Participant who does not resign from the Activity before the effective date of the amendment to these T&C.

9.8 An amendment to these T&C shall not adversely affect the conditions of participation in the Activity. The change of these T&C does not affect the rights acquired by the Participant before the change of these T&C.

9.9 These T&C are effective as of  2 November 2026.

9.10 The terms and conditions of this Activity shall be governed by the laws of Malaysia and the parties submit to the exclusive jurisdiction of the courts of Malaysia.