Xiaomi 11.11 Mega Sale Pre-heat Terms and Conditions

  1. PROMOTER AND PROMOTION

(a) This "11.11 Mega Sale" ("Promotion") is organised by XIAOMI TECHNOLOGIES MALAYSIA SDN. BHD. (the "Promoter"), a company with its business address at Suite 21-2, Level 21, UOA Corporate Tower, Avenue 10, The Vertical, Bangsar South City, No. 8, Jalan Kerinchi, 59200 Kuala Lumpur.

(b) The terms and conditions of this Promotion may be accessed via our website ( https://www.mi.com/my/event/double-11-2026).

(c) For any further inquiries, please contact us at service.my@support.mi.com or via our hotline at 1800-18-0112.

(d) Participation in this Promotion shall constitute acceptance of all provisions of these terms and conditions as well as the general purchase conditions applicable at https://www.mi.com/my/event/double-11-2026.

  1. PROMOTIONAL PERIOD

This Promotion shall commence at 10:00 on 1 November 2026 (GMT+8, 24-Hour Clock) and end at 23:59 on 3 November 2026 (GMT+8, 24-Hour Clock) ("Promotional Period"), or while stocks last, whichever occurs first. The Promoter reserves the right to shorten or extend the Promotional Period at any time without prior notice to Participants.

  1. TERRITORY

This Promotion is only valid within Malaysia, via https://www.mi.com/my/event/double-11-2026 and the Mi Store APP.

  1. PARTICIPANTS

(a) This Promotion is available to all Malaysian residents aged 18 years and above as of 1 November 2026 ("Participant(s)").

(b) Participants must hold an account or be a registered user on https://mi.com/ ("Site") and consent to the Site’s terms and conditions (https://www.mi.com/my/about/terms/) and Privacy Policy (https://www.mi.com/my/about/privacy/). Alternatively, Participants may create a personal account to participate in this Promotion by providing the following personal details: full name, email address, postal address, and telephone number.

(c) Employees of the Promoter, their immediate family members, Xiaomi’s dealers, partners, advertising, creative and public relations agencies, programme organisers, as well as their respective employees and immediate family members are not eligible to participate in this Promotion.

(d) By participating in this Promotion, Participants agree to be bound by these terms and conditions. All decisions of the Promoter shall be final and binding. For the avoidance of doubt, the Promoter’s decisions are final and no appeals will be entertained. By participating in this Promotion, Participants hereby agree not to institute any court proceedings to review or appeal against the Promoter’s decisions.

  1. MECHANICS OF THE PROMOTION

(a) Participants may access the promotional page via the following link: https://www.mi.com/my/event/double-11-2026. During the Promotional Period, customers who purchase selected Xiaomi products shall be eligible for the four promotions set out below:

Promo

Details

Exclusion

(i)Points For Voucher

1. 100 Mi Points: RM30 voucher (min. spend RM300)
2. 300 Mi Points: RM70 voucher (min. spend RM700)
3. 600 Mi Points: RM120 voucher (min. spend RM1,000)
4. 900 Mi Points: RM200 voucher (min. spend RM1,500)

(i), (ii), and (iii) Available on a first-come, first-served basis; refer to voucher details for applicable products.
(iv): The following series are excluded: POCO X8S, REDMI 17 Series, REDMI A7 Series, Xiaomi 17 Series and Xiaomi 17T Series

(ii)New User Voucher

1. RM60 voucher (min. spend RM300)
2. RM160 voucher (min. spend RM1,000)

(iii)Daily Check-in

1. 100 Mi Points and 10% capped RM150 voucher for Day 1 check-in
2. 200 Mi Points and 11% capped RM180 voucher for Day 2 check-in
3. 300 Mi Points and 12% capped RM200 voucher for Day 3 check-in

(iv) Limited-time Spend & Save

Daily from 20:00 to 24:00 RM200 off with min. spend RM2,000

(i) Mi Points Redemption for Vouchers

Participants may visit the activity page https://www.mi.com/my/event/double-11-2026 and redeem vouchers using Mi Points during the Promotional Period.

  • 100 Mi Points: RM30 voucher (min. spend RM300)

  • 300 Mi Points: RM70 voucher (min. spend RM700)

  • 600 Mi Points: RM120 voucher (min. spend RM1,000)

  • 900 Mi Points: RM200 voucher (min. spend RM1,500)

(ii) New User Voucher

Newly registered Xiaomi Account users (Accounts registered after the campaign starts on 1 Nov) may claim the following New User Vouchers:

  • RM60 voucher (min. spend RM300)

  • RM160 voucher (min. spend RM1,000)

Available for designated products.

(iii) Daily Check-in for Mi points and voucher

Participants who complete daily check-in during the pre-heat period (Check-in on Day 1, 2 and 3 of the campaign) may receive Mi Points and voucher as follows:

  • 100 Mi Points and 10% capped RM150 voucher for Day 1 check-in

  • 200 Mi Points and 11% capped RM180 voucher for Day 2 check-in

  • 300 Mi Points and 12% capped RM200 voucher for Day 3 check-in

Available for designated products.

(iv) Limited-time Spend & Save

During the campaign period, participants can enjoy the limited-time Spend & Save offer between 20:00 and 24:00 AM each day. A RM200 off with min. spend RM2,000.

The following series are excluded: POCO X8S, REDMI 17 Series, REDMI A7 Series, Xiaomi 17 Series and Xiaomi 17T Series

  1. SPECIAL DEAL

Participants who purchase selected Xiaomi products via our official website will receive discount vouchers for selected Xiaomi products upon checkout, subject to the applicable terms and conditions. All items are available on a first-come, first-served basis and while stocks last.

  1. DELIVERY

Complimentary shipping is available for orders over RM30. Delivery charges may apply for orders below RM30. For more shipping information, please refer to: https://www.mi.com/my/support/faqs/shipping/

  1. PRICING

All prices are stated in Malaysian Ringgit and inclusive of SST.

  1. PERSONAL DATA

(a) Participants in this Promotion consent to provide the Promoter with their full name and postal address solely for the purpose of administering this Promotion. By providing such personal data, the Participant confirms that he/she has read, understood and agrees to be bound by the Privacy Policy available at https://www.mi.com/my/about/privacy. The Participant agrees that the Promoter, Xiaomi, its agents and/or third-party service providers may contact the Participant by telephone, email or other means in connection with this Promotion. (b) The Participant consents to the Promoter and/or Xiaomi processing the personal data provided by the Participant for the purpose of participation in this Promotion in accordance with the Personal Data Protection Act 2010. Such personal data shall only be processed and used by the Promoter and/or Xiaomi for lawful purposes directly related to the running of this Promotion, including but not limited to promotional events, advertising, marketing and administrative matters for the management and organisation of this Promotion. (c) Should you have any concerns regarding our data management practices set out in our Privacy Policy, please contact us at privacy@xiaomi.com.

  1. LIABILITY AND REPRESENTATION

10.1 Promoter Representations

(a) Unless expressly stated otherwise in these terms and conditions, the Promoter and its affiliated or third-party promoters shall run this Promotion on a best-effort basis only and exclude all warranties and conditions, whether express or implied. Without limitation, the Promoter and its affiliated or third-party promoters do not warrant or represent that: (i) this Promotion is fit for any purpose, meets the Participant’s requirements, is error-free, or complies with any specified quality standards; (ii) access to this Promotion will be available to the Participant at all times without disruption, interruption or delay; (iii) any information (oral or written) obtained by the Participant from the Promoter or as a result of participation in this Promotion (including materials or products) is suitable, accurate, complete or reliable; or (iv) any deficiencies in the Promotion, including defects in performance, operation or functionality of the Promotion, will be rectified.

(b) Participants shall accept all vouchers, gifts or prizes under this Promotion on an "as-is" basis. The Promoter makes no representation, warranty or undertaking as to any implied terms relating to such vouchers, gifts or prizes. The Promoter assumes no liability for any defects or deficiencies in the vouchers, gifts or prizes and will not entertain correspondence in respect thereof. (c) The Promoter shall not be responsible for late entries for any reason whatsoever.

10.2 Promoter Liability

(a) The Promoter shall not be liable to the Participant, whether in contract, tort (including negligence) or any other basis of liability, for any loss or damage arising from or in connection with participation in this Promotion, including: (i) any indirect, incidental, special or consequential damages; (ii) any loss of income, business, actual or anticipated profits, opportunity, goodwill or reputation (whether direct or indirect); (iii) any damage to, corruption of or loss of data (whether direct or indirect); (iv) any changes, modifications, extensions, limitations or suspension of the Promotion or Participant eligibility; (v) any permanent or temporary cessation of access to the Participant’s account, account data or registration data, or any variation to these terms and conditions or any part of them.

(b) The Promoter shall not be responsible for any losses or damages incurred by any party, including the Participant, arising directly or indirectly from any act or omission relating to this Promotion or the use or redemption of the vouchers, gifts or prizes. (c) The Participant agrees to release and discharge the Promoter and Xiaomi from all liabilities, claims and causes of action (including claims for breach of contract, tort and negligence) arising out of or in connection with this Promotion or the Participant’s participation herein or the use or redemption of the vouchers, gifts or prizes. (d) The Participant further agrees to release and discharge all third parties connected with this Promotion from all liabilities, claims and causes of action (including claims for breach of contract, tort and negligence) arising out of or in connection with this Promotion or the Participant’s participation herein or the use or redemption of the vouchers, gifts or prizes. (e) By participating in this Promotion, the Participant agrees to indemnify and keep indemnified the Promoter, Xiaomi, their group companies, officers, directors, shareholders, predecessors, successors in title, employees, agents and representatives harmless against all claims, losses, damages, liabilities and expenses (including legal fees) arising from or in connection with this Promotion. (f) The Promoter reserves the right to amend and/or cancel these terms and conditions, or any part thereof, at any time without prior notice. Participants are advised to review these terms and conditions periodically for any updates or amendments.

10.3 Participant Liability

(a) The Participant shall be fully responsible for any breach of obligations under these terms and conditions, and for all consequences of such breach, including any loss or damage suffered by the Promoter or any third party. The Promoter shall have no liability to the Participant or any third party in respect of such breach. (b) If the Promoter discovers that a Participant has used improper means to participate in this Promotion, the Promoter reserves the right to revoke the Participant’s eligibility without notice, and may institute legal proceedings to the fullest extent permitted by applicable law. (c) If vouchers, gifts or prizes have been awarded to a Participant who has provided false or incorrect identity or information, the Promoter reserves the right to revoke the Participant’s eligibility for such vouchers, gifts or prizes.

  1. GOVERNING LAW AND JURISDICTION

These terms and conditions shall be governed by the laws of Malaysia, and the parties irrevocably submit to the exclusive jurisdiction of the courts of Malaysia.