What to do if the app can't be logged in on the Xiaomi TV A Pro 43?
/
What to do if the app can't be logged in on the Xiaomi TV A Pro 43?
If the app on your Xiaomi TV A Pro 43can't be logged in, please refer to the following troubleshooting steps: 1. Please ensure that your TV is connected to the internet. Sometimes, a weak or unstable internet connection can prevent applications from starting or functioning correctly; 2. Restarting your TV can resolve many temporary issues. You can restart your TV by navigating to [Settings] >> [System] >> select [Restart]; 3. Make sure that the app is up to date. Go to Google Play Store, find the app in question, and check if there is an update available; 4. Navigate to [Settings] >> [Apps]>> selectthe app >> select [Clear cache]and[Clear data]; 5. Check for available updates for the system. Go to [Settings]>>[System] >> [About] >>[System update]; 6. If clearing cache and data doesn't work, you can uninstall it and then reinstall it from the Google Play Store; 7. If the issue persists, you can consider performing a factory reset. Go to [Settings]>> [System] >> [About] >> [Reset] >> [Factory reset].Be aware that this will erase all data and settings on your TV, so make sure to back up anything important before doing this. We hope the above methods can resolve the issue. If the issuepersists, you could submit your feedback on your TV by going to [Settings] >> [Help & Feedback] >> [Send feedback], you can upload logs with your feedback.