Xiaomi Electric Glass Kettle FAQ
Overview
1. Q: What are the features of the Xiaomi Electric Glass Kettle?
A: Xiaomi Electric Glass Kettle uses a high borosilicate transparent visible glass body, 304 stainless steel high-power heating body, which can achieve rapid boiling at the same time, the water heating process is as good as the scenery is visible so that boiling water becomes a kind of enjoyment.
2. Q: What is the capacity of Xiaomi Electric Glass Kettle?
A: The capacity of Xiaomi Electric Glass Kettle is 1.7L.
3. Q: What is the power of the Xiaomi Electric Glass Kettle?
A: The rated power of Xiaomi Electric Glass Kettle is 1850W.
4. Q: What is the weight of Xiaomi Electric Glass Kettle?
A: The net weight of Xiaomi Electric Glass Kettle is 1.1kg.
5. Q: What are the dimensions of Xiaomi Electric Glass Kettle?
A: The package size of Xiaomi Electric Glass Kettle is 205*205*255mm, and the product size is 221*142*243mm.
6. Q: What is the length of Xiaomi Electric Glass Kettle power cord?
A: The length of Xiaomi Electric Glass Kettle power cord is about 0.65m.
7. Q: Can Xiaomi Electric Glass Kettle be used with other appliances? How many amps of sockets are normally used?
A: Because of the high current of Xiaomi Electric Glass Kettle, it is recommended not to use the socket with other electrical appliances, it is appropriate to use an independent socket of ≥10A.
8. Q: Does Xiaomi Electric Glass Kettle have a keep warm function?
A: Xiaomi Electric Glass Kettle is a mechanical kettle and has no keep-warm function.
9. Q: Does Xiaomi Electric Glass Kettle have the function of preventing dry burning?
A: Xiaomi Electric Glass Kettle has a double anti-dry burning function, please feel free to use it.
10. Q: Does Xiaomi Electric Glass Kettle make a loud noise when boiling water?
A: Xiaomi Electric Glass Kettle’s rated power is 1850W, high power heating and boiling water is very fast, but there will be a certain sound when boiling water. This is the normal working sound, in line with the noise standard, please rest assured to use.
11. Q: Does the inside of Xiaomi Electric Glass Kettle need to be cleaned when it is new?
A: All water contact materials in Xiaomi Electric Glass Kettle are food contact grade materials, which can be used after cleaning with water.
12. Q: What is the purpose of the hole inside Xiaomi Electric Glass Kettle?
A: The holes inside the Xiaomi Electric Glass Kettle (as shown below) are steam holes for conducting water vapor to the thermostat at the bottom of the kettle, which is a normal structural design. So please feel free to use it.
Tip:
Most of the glass mechanical electric kettles on the market have similar holes inside.
13. Q: What comes standard with the Xiaomi Electric Glass Kettle?
A: Xiaomi Electric Glass Kettle comes standard with kettle body *1, power base *1, manual *1.
14. Q: How long does it take to boil a pot of water with Xiaomi Electric Glass Kettle? What is the power consumption?
A: Xiaomi Electric Glass Kettle takes about 7 minutes to boil a pot of water, depending on the room temperature, water temperature and local voltage; it takes about 0.2 kWh to boil a pot of water.
15. Q: Does Xiaomi Electric Glass Kettle automatically cut off when the water boils?
A: Xiaomi Electric Glass Kettle uses a thermostat to accurately sense the temperature. After the water boils, it will automatically cut off the power without manually cutting off the power.
Tip:
If you open the lid to boil water, the power supply will not be automatically cut off.
16. Q: Can Xiaomi Electric Glass Kettle boil water below the minimum water level?
A: Xiaomi Electric Glass Kettle can not be lower than the minimum water level or higher than the maximum water level when heating and boiling water (the water level scale is printed on the body of the kettle).
When boiling water below the minimum water level, it may cause the kettle to dry burn, shorten the life of the kettle or damage the kettle. When boiling water above the maximum water level, there may be a risk of scalding by spraying water when the water boils.
17. Q: Does Xiaomi Electric Glass Kettle produce scale when boiling water?
A: Xiaomi Electric Glass Kettle has no filtration function, so when using tap water, the kettle will produce scale, we suggest choosing pure water when boiling water, with this Xiaomi Electric Glass Kettle for better results.
18. Q: How to deal with the scale produced by Xiaomi Electric Glass Kettle?
A: Xiaomi Electric Glass Kettle after boiling water generates scale or boiling water becomes cloudy, which is due to the tap water minerals, calcium carbonate and magnesium carbonate in the water, if you want to reduce the generation of scale, it is recommended to use purified water, if you find a scale in the kettle, you can use white vinegar soaking or citric to clean the scale.
Tip:
Can not use the decontamination chemical agent to clean up the scale.
19. Q: Can Xiaomi Electric Glass Kettle be used for other purposes besides boiling water?
A: Xiaomi Electric Glass Kettle can only be used for boiling water, and can not be used for non-boiling water, especially containing protein, sugar and other drinks.
20. Q: Will the exposed copper sheet of Xiaomi Electric Glass Kettle base be electric?
A: The exposed copper sheet is grounded, will not have leakage, and can prevent leakage, in line with safety standards.
Tip:
Do not touch the internal copper sheet with metal foreign matter to prevent electric shock!
21. Q: Does Xiaomi Electric Glass Kettle support networking?
A: Xiaomi Electric Glass Kettle does not have a network function and does not support APP operation.
22. Q: How to clean and maintain Xiaomi Electric Glass Kettle?
A:1. Strictly follow the instructions, and do not damage the kettle cover, switch and other parts.
2. Do not dry boil multiple times, it is easy to damage the thermostat and heating wire.
3. Be careful not to exceed the highest water level when adding water, which is easy to cause leakage and burning.
4. Clean the scale and dirt every 2-3 months, the region with water hardness should maintain cleanliness and hygiene frequently.
5. Do not fill water when the kettle is turned on, so as not to cause dangerous accidents.
6. If it has not been used for a long time, it is recommended to put the power cord on the base, clean the kettle, pack it and store it in a dry place.
Troubleshooting
1. Q: What to do if Xiaomi Electric Glass Kettle power base is wet or waterlogged?
A: Please shake off the water at the bottom in time and place it in a ventilated place, wait until the electrical components and internal wires at the bottom of the kettle are completely dry then power on and use.
It is forbidden to use the kettle with electricity after water has accumulated or soaked in the bottom of the kettle to prevent electric shock and other safety accidents.
2. Q: Does Xiaomi Electric Glass Kettle need to be unplugged when not in use?
A: It is recommended to unplug the power when not in use to ensure safety.
3. Q: Is there any rust spot on the plate of Xiaomi Electric Glass Kettle?
A: Most of the time small spots belong to the scale, such as yellow spots, pockmarks, rust spots and so on can try to clean them with citric acid or edible vinegar static bubbles.
If the above cleaning is not effective can try to wipe it with sandpaper or a white cleaning cloth to deal with cleaning. A small amount of rust often accompanied by our life, will not have an impact on human health.
Stainless steel rust principle: stainless steel is a crystal solid composed of a similar arrangement of atoms.
In addition to the element iron, it also contains metal components such as chromium, nickel, titanium, etc. Among them, chromium and nickel elements have an anti-rust function which forms a protective film-passivated film to prevent stainless steel from rusting.
Due to the different areas of use, the water hardness is different and may be hard water or soft water, hard water has impurities after heating. The impurities in hard water may be hard or soft.
4. Q: How to solve the problem that Xiaomi Electric Glass Kettle cannot be heated, has a burnt smell, and does not react when putting the base on?
A: This is the dry burning protection function of Xiaomi Electric Glass Kettle, please cool to room temperature naturally before use.
If it still doesn't work, please contact after-sales service center.
5. Q: Why hasn't Xiaomi Electric Glass Kettle been cut off when the water is already boiling?
A: It is normal for the Xiaomi Electric Glass Kettle to boil water for 10-20 seconds after it starts to boil to ensure that the water is fully boiled.
Tip:
If you open the lid to boil water, the power will not be cut off automatically.
6. Q: Why does Xiaomi Electric Glass Kettle spill water when the water is heated to boiling?
A: Please check if the added water exceeds the maximum water level. If the maximum water level is not exceeded, please contact after-sales service center for handling.
1. Q: What are the features of the Xiaomi Electric Glass Kettle?
A: Xiaomi Electric Glass Kettle uses a high borosilicate transparent visible glass body, 304 stainless steel high-power heating body, which can achieve rapid boiling at the same time, the water heating process is as good as the scenery is visible so that boiling water becomes a kind of enjoyment.
2. Q: What is the capacity of Xiaomi Electric Glass Kettle?
A: The capacity of Xiaomi Electric Glass Kettle is 1.7L.
3. Q: What is the power of the Xiaomi Electric Glass Kettle?
A: The rated power of Xiaomi Electric Glass Kettle is 1850W.
4. Q: What is the weight of Xiaomi Electric Glass Kettle?
A: The net weight of Xiaomi Electric Glass Kettle is 1.1kg.
5. Q: What are the dimensions of Xiaomi Electric Glass Kettle?
A: The package size of Xiaomi Electric Glass Kettle is 205*205*255mm, and the product size is 221*142*243mm.
6. Q: What is the length of Xiaomi Electric Glass Kettle power cord?
A: The length of Xiaomi Electric Glass Kettle power cord is about 0.65m.
7. Q: Can Xiaomi Electric Glass Kettle be used with other appliances? How many amps of sockets are normally used?
A: Because of the high current of Xiaomi Electric Glass Kettle, it is recommended not to use the socket with other electrical appliances, it is appropriate to use an independent socket of ≥10A.
8. Q: Does Xiaomi Electric Glass Kettle have a keep warm function?
A: Xiaomi Electric Glass Kettle is a mechanical kettle and has no keep-warm function.
9. Q: Does Xiaomi Electric Glass Kettle have the function of preventing dry burning?
A: Xiaomi Electric Glass Kettle has a double anti-dry burning function, please feel free to use it.
10. Q: Does Xiaomi Electric Glass Kettle make a loud noise when boiling water?
A: Xiaomi Electric Glass Kettle’s rated power is 1850W, high power heating and boiling water is very fast, but there will be a certain sound when boiling water. This is the normal working sound, in line with the noise standard, please rest assured to use.
11. Q: Does the inside of Xiaomi Electric Glass Kettle need to be cleaned when it is new?
A: All water contact materials in Xiaomi Electric Glass Kettle are food contact grade materials, which can be used after cleaning with water.
12. Q: What is the purpose of the hole inside Xiaomi Electric Glass Kettle?
A: The holes inside the Xiaomi Electric Glass Kettle (as shown below) are steam holes for conducting water vapor to the thermostat at the bottom of the kettle, which is a normal structural design. So please feel free to use it.
Tip:
Most of the glass mechanical electric kettles on the market have similar holes inside.
13. Q: What comes standard with the Xiaomi Electric Glass Kettle?
A: Xiaomi Electric Glass Kettle comes standard with kettle body *1, power base *1, manual *1.
14. Q: How long does it take to boil a pot of water with Xiaomi Electric Glass Kettle? What is the power consumption?
A: Xiaomi Electric Glass Kettle takes about 7 minutes to boil a pot of water, depending on the room temperature, water temperature and local voltage; it takes about 0.2 kWh to boil a pot of water.
15. Q: Does Xiaomi Electric Glass Kettle automatically cut off when the water boils?
A: Xiaomi Electric Glass Kettle uses a thermostat to accurately sense the temperature. After the water boils, it will automatically cut off the power without manually cutting off the power.
Tip:
If you open the lid to boil water, the power supply will not be automatically cut off.
16. Q: Can Xiaomi Electric Glass Kettle boil water below the minimum water level?
A: Xiaomi Electric Glass Kettle can not be lower than the minimum water level or higher than the maximum water level when heating and boiling water (the water level scale is printed on the body of the kettle).
When boiling water below the minimum water level, it may cause the kettle to dry burn, shorten the life of the kettle or damage the kettle. When boiling water above the maximum water level, there may be a risk of scalding by spraying water when the water boils.
17. Q: Does Xiaomi Electric Glass Kettle produce scale when boiling water?
A: Xiaomi Electric Glass Kettle has no filtration function, so when using tap water, the kettle will produce scale, we suggest choosing pure water when boiling water, with this Xiaomi Electric Glass Kettle for better results.
18. Q: How to deal with the scale produced by Xiaomi Electric Glass Kettle?
A: Xiaomi Electric Glass Kettle after boiling water generates scale or boiling water becomes cloudy, which is due to the tap water minerals, calcium carbonate and magnesium carbonate in the water, if you want to reduce the generation of scale, it is recommended to use purified water, if you find a scale in the kettle, you can use white vinegar soaking or citric to clean the scale.
Tip:
Can not use the decontamination chemical agent to clean up the scale.
19. Q: Can Xiaomi Electric Glass Kettle be used for other purposes besides boiling water?
A: Xiaomi Electric Glass Kettle can only be used for boiling water, and can not be used for non-boiling water, especially containing protein, sugar and other drinks.
20. Q: Will the exposed copper sheet of Xiaomi Electric Glass Kettle base be electric?
A: The exposed copper sheet is grounded, will not have leakage, and can prevent leakage, in line with safety standards.
Tip:
Do not touch the internal copper sheet with metal foreign matter to prevent electric shock!
21. Q: Does Xiaomi Electric Glass Kettle support networking?
A: Xiaomi Electric Glass Kettle does not have a network function and does not support APP operation.
22. Q: How to clean and maintain Xiaomi Electric Glass Kettle?
A:1. Strictly follow the instructions, and do not damage the kettle cover, switch and other parts.
2. Do not dry boil multiple times, it is easy to damage the thermostat and heating wire.
3. Be careful not to exceed the highest water level when adding water, which is easy to cause leakage and burning.
4. Clean the scale and dirt every 2-3 months, the region with water hardness should maintain cleanliness and hygiene frequently.
5. Do not fill water when the kettle is turned on, so as not to cause dangerous accidents.
6. If it has not been used for a long time, it is recommended to put the power cord on the base, clean the kettle, pack it and store it in a dry place.
Troubleshooting
1. Q: What to do if Xiaomi Electric Glass Kettle power base is wet or waterlogged?
A: Please shake off the water at the bottom in time and place it in a ventilated place, wait until the electrical components and internal wires at the bottom of the kettle are completely dry then power on and use.
It is forbidden to use the kettle with electricity after water has accumulated or soaked in the bottom of the kettle to prevent electric shock and other safety accidents.
2. Q: Does Xiaomi Electric Glass Kettle need to be unplugged when not in use?
A: It is recommended to unplug the power when not in use to ensure safety.
3. Q: Is there any rust spot on the plate of Xiaomi Electric Glass Kettle?
A: Most of the time small spots belong to the scale, such as yellow spots, pockmarks, rust spots and so on can try to clean them with citric acid or edible vinegar static bubbles.
If the above cleaning is not effective can try to wipe it with sandpaper or a white cleaning cloth to deal with cleaning. A small amount of rust often accompanied by our life, will not have an impact on human health.
Stainless steel rust principle: stainless steel is a crystal solid composed of a similar arrangement of atoms.
In addition to the element iron, it also contains metal components such as chromium, nickel, titanium, etc. Among them, chromium and nickel elements have an anti-rust function which forms a protective film-passivated film to prevent stainless steel from rusting.
Due to the different areas of use, the water hardness is different and may be hard water or soft water, hard water has impurities after heating. The impurities in hard water may be hard or soft.
4. Q: How to solve the problem that Xiaomi Electric Glass Kettle cannot be heated, has a burnt smell, and does not react when putting the base on?
A: This is the dry burning protection function of Xiaomi Electric Glass Kettle, please cool to room temperature naturally before use.
If it still doesn't work, please contact after-sales service center.
5. Q: Why hasn't Xiaomi Electric Glass Kettle been cut off when the water is already boiling?
A: It is normal for the Xiaomi Electric Glass Kettle to boil water for 10-20 seconds after it starts to boil to ensure that the water is fully boiled.
Tip:
If you open the lid to boil water, the power will not be cut off automatically.
6. Q: Why does Xiaomi Electric Glass Kettle spill water when the water is heated to boiling?
A: Please check if the added water exceeds the maximum water level. If the maximum water level is not exceeded, please contact after-sales service center for handling.
Does it help?
Yes
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