What to do if the app on the Xiaomi TV A2 58 lags or freezes?
If the app on the Xiaomi TV A2 58 lags or freezes, several troubleshooting methods can help resolve the issues:
1. Make sure your TV is connected to a stable and strong network;
2. Power off your TV and then turn it back on;
3. Please go to [Settings] >> select [Apps] >> select the specific app >> choose [Clear Cache] and [Clear Data];
4. Ensure that the app is the latest version by going to [Google Play Store] >> [Manage apps and games] >> [Updates];
5. Uninstall the app by going to [Settings] >> [Apps] >> select the specific app >> [Uninstall]. Then install the app again;
6. Ensure that your TV's firmware is up to date. Please go to [Settings] >> [Device Preferences] >> [About] >> [System update];
7. If the problem persists, consider performing a factory reset. Please go to [Settings] >> [Device Preferences] >> [Reset] >> [Reset]. Keep in mind that this will erase all settings and data on your TV, so use this as a last resort.
We hope the above methods can resolve the issue. If the issue still persists, you could submit your feedback on your TV by going to [Settings] >> [Device Preferences] >> [Home screen] >> [Send feedback].
1. Make sure your TV is connected to a stable and strong network;
2. Power off your TV and then turn it back on;
3. Please go to [Settings] >> select [Apps] >> select the specific app >> choose [Clear Cache] and [Clear Data];
4. Ensure that the app is the latest version by going to [Google Play Store] >> [Manage apps and games] >> [Updates];
5. Uninstall the app by going to [Settings] >> [Apps] >> select the specific app >> [Uninstall]. Then install the app again;
6. Ensure that your TV's firmware is up to date. Please go to [Settings] >> [Device Preferences] >> [About] >> [System update];
7. If the problem persists, consider performing a factory reset. Please go to [Settings] >> [Device Preferences] >> [Reset] >> [Reset]. Keep in mind that this will erase all settings and data on your TV, so use this as a last resort.
We hope the above methods can resolve the issue. If the issue still persists, you could submit your feedback on your TV by going to [Settings] >> [Device Preferences] >> [Home screen] >> [Send feedback].
Does it help?
Yes
No