What to do if the app on the Mi TV 4 55 lags or freezes?
If the app on the Mi TV 4 55 lags or freezes, several troubleshooting methods can help resolve the issues:
1. Make sure your TV is connected to a stable and strong network;
2. Power off your TV and then turn it back on;
3. Please go to [Settings] >> select [Apps] >> select the specific app >> choose [Clear Cache] and [Clear Data];
4. Ensure that the app is the latest version by going to [Google Play Store] >> [Manage apps and games] >> [Updates];
5. Uninstall the app by going to [Settings] >> [Apps] >> select the specific app >> [Uninstall]. Then install the app again;
6. Ensure that your TV's firmware is up to date. Please go to [Settings] >> [Device Preferences] >> [About] >> [System update];
7. If the problem persists, consider performing a factory reset. Please go to [Settings] >> [Device Preferences] >> [Reset] >> [Reset]. Keep in mind that this will erase all settings and data on your TV, so use this as a last resort.
We hope the above methods can resolve the issue. If the issue still persists, you could submit your feedback on your TV by going to [Settings] >> [Device Preferences] >> [Home screen] >> [Send feedback].
1. Make sure your TV is connected to a stable and strong network;
2. Power off your TV and then turn it back on;
3. Please go to [Settings] >> select [Apps] >> select the specific app >> choose [Clear Cache] and [Clear Data];
4. Ensure that the app is the latest version by going to [Google Play Store] >> [Manage apps and games] >> [Updates];
5. Uninstall the app by going to [Settings] >> [Apps] >> select the specific app >> [Uninstall]. Then install the app again;
6. Ensure that your TV's firmware is up to date. Please go to [Settings] >> [Device Preferences] >> [About] >> [System update];
7. If the problem persists, consider performing a factory reset. Please go to [Settings] >> [Device Preferences] >> [Reset] >> [Reset]. Keep in mind that this will erase all settings and data on your TV, so use this as a last resort.
We hope the above methods can resolve the issue. If the issue still persists, you could submit your feedback on your TV by going to [Settings] >> [Device Preferences] >> [Home screen] >> [Send feedback].
Does it help?
Yes
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