What should I do if the HDMI port of the Mi TV 4S 32 is not functioning properly?
If the HDMI port on your Mi TV 4S 32 is not functioning properly, here are several steps you can take to troubleshoot and potentially resolve the issue:
1. Please connect a different device to the HDMI port (like another gaming console or laptop). This can help determine if the issue is with the TV or the HDMI port;
2. Ensure that the HDMI cable is securely connected to both the TV and the device (such as a cable box, gaming console, or streaming device). Try using a different HDMI cable to rule out any issues with the cable itself;
3. Turn off both the TV and the device connected via HDMI. Unplug the TV from the power source for a few minutes, and then plug it back in and turn it on. Reboot the connected device as well;
4. Check the HDMI port on the TV for any physical damage or debris that might be obstructing the connection. Be very careful if you’re attempting to clean the HDMI port and make sure the TV is unplugged;
5. Ensure your TV has the latest system installed by going to [Settings] >> [Device Preferences] >> [About] >> [System update];
6. If all methods above fail, please reset your TV to the factory defaults by going to [Settings] >> [Device Preferences] >> [Reset].
Note:
Keep in mind this will erase all settings and data on your TV. So be cautious before proceeding.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
1. Please connect a different device to the HDMI port (like another gaming console or laptop). This can help determine if the issue is with the TV or the HDMI port;
2. Ensure that the HDMI cable is securely connected to both the TV and the device (such as a cable box, gaming console, or streaming device). Try using a different HDMI cable to rule out any issues with the cable itself;
3. Turn off both the TV and the device connected via HDMI. Unplug the TV from the power source for a few minutes, and then plug it back in and turn it on. Reboot the connected device as well;
4. Check the HDMI port on the TV for any physical damage or debris that might be obstructing the connection. Be very careful if you’re attempting to clean the HDMI port and make sure the TV is unplugged;
5. Ensure your TV has the latest system installed by going to [Settings] >> [Device Preferences] >> [About] >> [System update];
6. If all methods above fail, please reset your TV to the factory defaults by going to [Settings] >> [Device Preferences] >> [Reset].
Note:
Keep in mind this will erase all settings and data on your TV. So be cautious before proceeding.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
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