Fail to save history map of Mi Robot Vacuum Mop Pro
1) Check whether history map is enabled in App, and enable it if not and then try again.
2) Reset the map and place the equipment on the charging dock to have it perform a global cleaning (do not mount mop for initial cleaning), and do not interfere operation of the equipment nor perform any other instructions or operation on it, and have it return to charging dock upon completion to save the history map successfully.
3) Check whether any obstacle such as door sill traps it and cause error in saving history map or recharging.
4) Remove any foreign object on the equipment during operation to avoid blockage to radar and interfere operation of the equipment, and then try again.
5) Check whether radar is blocked by any thing such as bed sheet or couch shield, remove it if any, or set electronic virtual wall to isolate it, and then try again.
6) Check whether the charging dock is located near transparent wall, and relocate it and then try again.
7) Check whether local network is available and re-sign in to App and then try again.
2) Reset the map and place the equipment on the charging dock to have it perform a global cleaning (do not mount mop for initial cleaning), and do not interfere operation of the equipment nor perform any other instructions or operation on it, and have it return to charging dock upon completion to save the history map successfully.
3) Check whether any obstacle such as door sill traps it and cause error in saving history map or recharging.
4) Remove any foreign object on the equipment during operation to avoid blockage to radar and interfere operation of the equipment, and then try again.
5) Check whether radar is blocked by any thing such as bed sheet or couch shield, remove it if any, or set electronic virtual wall to isolate it, and then try again.
6) Check whether the charging dock is located near transparent wall, and relocate it and then try again.
7) Check whether local network is available and re-sign in to App and then try again.
Does it help?
Yes
No