Why is the Xiaomi Robot Vacuum 6 Max offline in the Xiaomi Home App?
If the Xiaomi Robot Vacuum 6 Max is offline in the Xiaomi Home App, please refer to the following information:
1. Check whether the robot vacuum is turned off. If so, press and hold the power button to turn it on.
2. If the Wi-Fi signal is weak, the robot vacuum can go offline. Please ensure the robot vacuum and omni station are placed within a stable and strong Wi-Fi coverage area.
3. If there is an issue with the Wi-Fi connection, the device can fail to stay connected. Please check whether your router is working properly and the network is stable.
4. If the connection is abnormal, you can reset the Wi-Fi on the robot vacuum and try reconnecting it to the network.
5. Please make sure you are using the latest version of the Xiaomi Home App. Updating the App can help resolve compatibility or connectivity issues.
If the issue persists, please contact the after-sales service center for further assistance.
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