What to do if the outdoor unit of the Mijia Air Conditioner Eco EGAT Label No.5 with 1 Star 12000BTU emits smoke during operation?

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Accepted Answer

If the outdoor unit of the Mijia Air Conditioner Eco EGAT Label No.5 with 1 Star 12000BTU emits smoke during operation, please refer to the following aspects:
1. Immediately disconnect the power supply to ensure safety, and do not continue operating the air conditioner, as abnormal smoke may indicate a potential electrical or mechanical fault.
2. Check whether the “smoke” is actually water vapor or mist, which may appear in high humidity or temperature differences during normal operation. However, this should be carefully confirmed before restarting.
3. Inspect the outdoor unit area for any signs of burning smell, unusual noise, or visible damage, as these may indicate internal component failure or overheating.
4. Ensure that no foreign objects are blocking the fan or heat dissipation area, since poor ventilation may cause overheating and abnormal operation.
5. If the issue is confirmed as real smoke or persists after power-off, please contact after-sales service immediately for professional inspection and repair.