If the airflow direction of the Mijia Air Conditioner Eco EGAT Label No.5 with 1 Star 12000BTU cannot be changed, please refer to the following information:
1. Ensure that the swing function is enabled.
2. Check if the air guide blade is stuck. If so, identify the cause of the obstruction.
3. The air conditioner only supports automatic vertical swing (up and down) and cannot swing horizontally (left and right) automatically. If horizontal adjustment is required, please manually toggle the left-right swing air guide blades.
4. A temporary system or control signal error can also affect the adjustment. Please turn off the air conditioner, restart it, and retry the operation.
5. If the issue persists, please contact the after-sales service for further inspection.