Xiaomi 17 Ultra Photography Kit FAQ

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Q1: How to install and remove the Xiaomi 17 Ultra Photography Kit? A: To install the Xiaomi 17 Ultra Photography Kit, please follow the steps below: 1. Align the button side of the phone with the corresponding button side of the grip, then gently slide the phone in. Make sure the edge of the phone’s button side fits completely against the inner side of the grip. 2. Gently press the left side of the phone (the side opposite the buttons) to fully secure the phone into the grip. 3. Confirm that all sides fit tightly without looseness. Installation is complete. To remove the Xiaomi 17 Ultra Photography Kit, please follow the steps below: 1. From the back near the camera module, gently push the upper part of the phone outward to separate the two upper corners from the grip. 2. Push the upper half of the phone out of the grip. 3. Slide the phone completely out of the grip. Removal is complete. Q2: How to use the shutter button and video button after connecting the Xiaomi 17 Ultra Photography Kit to the phone? A: After the Xiaomi 17 Ultra Photography Kit is connected to the phone, the button functions are as follows: 1. Shutter button (1) When not in the Camera App, press and hold the shutter button to launch the camera or launch and take a photo. You can configure this in [Settings] >> [Camera grip] >> [Quick launch]. Note: After pairing and connecting, go to [Settings] >> [Camera grip] to set the hold and press of the shutter button as [Open camera], [Take photo], or [Off]. You can also select a specific startup mode in [Camera mode], such as [Photo], [Video], [Portrait], [Pro], [Fastshot], or [Document]. (2) When taking photos or recording videos in the Camera App: Half-press the shutter button to lock the current focus area. Press the shutter button to take a photo or start/stop recording. Press and hold the shutter button for burst shooting (disabled by default). You can enable burst shooting through either of the following paths: [Settings] >> [Camera grip] >> [Set up grip button] >> [Shutter button] >> [Burst] or open the Camera App >> tap the arrow icon at the top of the screen >> [Settings] >> switch to [Grip] >> [Shutter button] >> [Burst]. Note: Burst shots work in Photo and Fastshot modes. (3) In the Gallery, half-press the shutter button to return to the shooting interface. 2. Video button In the Camera App, press the Video button to start or stop recording. You can configure it through: [Settings] >> [Camera grip] >> [Set up grip button] >> [Video button] >> [Record video] or open the Camera App >> tap the arrow icon at the top of the screen >> [Settings] >> switch to [Grip] >> [Video button] >> [Record video]. Note: By default, it quickly switches to Video mode and starts recording. It can also be set to [Switch focal length], [Aspect ratio], and other functions. Q3: How to charge the Xiaomi 17 Ultra Photography Kit? A: The charging port is located on the inner side of the grip. Remove the phone from the Xiaomi 17 Ultra Photography Kit before charging. Use a certified adapter and charging cable that meet safety standards. If there is no operation for 4 hours, the Xiaomi 17 Ultra Photography Kit automatically disconnects Bluetooth and powers off. Press and hold the shutter button to power it on again. Q4: How to update the firmware of the Xiaomi 17 Ultra Photography Kit? A: After pairing and connecting, go to [Settings] >> [Camera grip] >> [Update firmware] to check for a new firmware version. If a new version of the Xiaomi 17 Ultra Photography Kit is available, tap to upgrade. Q5: What does the indicator on the Xiaomi 17 Ultra Photography Kit mean? A: The indicator meanings for the Xiaomi 17 Ultra Photography Kit are as follows: 1. Charging: Solid red. Fully charged: Solid green. 2. Bluetooth not connected/pairing/connecting/disconnecting: Flashing red: Bluetooth not connected or Bluetooth status changing (pairing/connecting/disconnecting), and the grip is charging or battery level is low (<20%). Flashing green: Bluetooth not connected or Bluetooth status changing (pairing/connecting/disconnecting), and the battery level is sufficient (≥20%). 3. After Bluetooth is connected/after entering the Camera App: Solid red: Connected or in use, and charging or low battery (<20%). Solid green: Connected or in use, and sufficient battery (≥20%). Q6: How to power on the Xiaomi 17 Ultra Photography Kit? A: Press the shutter button of the Xiaomi 17 Ultra Photography Kit to power on. The status indicator lights up. Q7: How to connect the Xiaomi 17 Ultra Photography Kit to the phone? A: To connect the Xiaomi 17 Ultra Photography Kit to the phone, please refer to the following information: 1. First-time pairing: After installing the Xiaomi 17 Ultra Photography Kit onto the phone, press and hold the shutter button to power on. A connection pop-up appears on the phone. Select to connect and complete pairing. A Bluetooth connection success notification appears. 2. Connecting to a previously paired device: Press and hold the shutter button to wake it up. It connects automatically via Bluetooth, and a connection success notification appears on Xiaomi HyperIsland. If it does not connect automatically, go to [Settings] >> [Bluetooth], check the available device list, and select the device to connect manually. Q8: Does the Xiaomi 17 Ultra Photography Kit support third-party camera Apps? A: To ensure stability, the Xiaomi 17 Ultra Photography Kit is deeply optimized for the built-in Camera App only. Third-party camera Apps are not supported. Q9: How to check the real-time battery level of the Xiaomi 17 Ultra Photography Kit? A: Go to Home screen >> [Widgets] >> [Security] >> add the [Battery] widget. After adding it, you can view the battery level on the home screen. Additionally, the Bluetooth interface also shows detailed battery information. Q10: Why does the Xiaomi 17 Ultra Photography Kit firmware upgrade fail? A: During the upgrade process, the Xiaomi 17 Ultra Photography Kit must remain connected to the phone and stay online. Network fluctuations can cause failure. Ensure both the phone and the grip have sufficient battery. Then tap upgrade again. If the issue persists, try the following: 1. Disconnect the Xiaomi 17 Ultra Photography Kit for 3 minutes, then reconnect. 2. If no connection pop-up appears within 30 seconds, disconnect, wait 10 seconds, and reconnect. Repeat until the pop-up appears. 3. If there is still no response, charge the Xiaomi 17 Ultra Photography Kit and try again. Q11: Why does the Xiaomi 17 Ultra Photography Kit fail to connect to the phone? A: Network fluctuations or signal interference during the connection process can cause failure. Please re-pair and reconnect. Q12: How to enter Fastshot quickly when using the Xiaomi 17 Ultra Photography Kit? A: Go to [Settings] >> [Camera grip] >> [Quick launch] and select [Open camera] or [Take photo]. Then in [Camera mode], select [Fastshot]. Press and hold the shutter button to quickly enter Fastshot mode. Q13: Why can’t the phone use wireless charging after installing the Xiaomi 17 Ultra Photography Kit? A: After installation, wireless charging is unavailable. This is normal. Remove the Xiaomi 17 Ultra Photography Kit when wireless charging is needed. Q14: Why does the Xiaomi 17 Ultra Photography Kit charge slowly or fail to charge? A: Do not move or touch the charging cable while charging the Xiaomi 17 Ultra Photography Kit. If charging issues occur, unplug and reconnect the charger. Ensure the adapter is fully inserted into the charging port and the port is clean. Q15: Why can’t the Xiaomi 17 Ultra Photography Kit reconnect after Bluetooth is disconnected? A: After the Xiaomi 17 Ultra Photography Kit is disconnected from the phone, press and hold the shutter button again to enter pairing mode, then reconnect to the phone. Q16: Why does one side of the shutter button on the Xiaomi 17 Ultra Photography Kit lift slightly when pressed? A: To achieve precise shooting control, the Xiaomi 17 Ultra Photography Kit adopts a two-stage shutter button design that is widely used in the industry. The key travel parameters are strictly calibrated to meet professional photography requirements. When pressing either side of the shutter button, slight lifting on one side can occur due to the interaction between the force point and the internal key travel structure. This is a normal phenomenon and does not affect the button’s functionality. Q17: How do multiple Xiaomi 17 Ultra Photography Kits pair with the same phone? A: If you want to use multiple Xiaomi 17 Ultra Photography Kits with the same phone, disconnect the currently connected Xiaomi 17 Ultra Photography Kit from Bluetooth before connecting a new one. A single phone currently supports connection with up to three Xiaomi 17 Ultra Photography Kits. Thank you for your understanding. Q18: Why are slight indent marks visible inside the Xiaomi 17 Ultra Photography Kit under certain lighting angles? A: To enhance overall structural strength and safety, a protective cover is added inside the Xiaomi 17 Ultra Photography Kit to protect the battery. During the manufacturing and assembly process, minor tolerances between the protective cover and the outer shell can cause faint reflective marks on the surface under certain lighting angles. This does not affect normal functionality. Thank you for your understanding.