If the speaker on the REDMI 14C has no sound, please refer to the following steps to troubleshoot:
1. Check the volume settings. Ensure the media volume is turned up and the device is not in silent or Do Not Disturb mode, as these settings can block sound output.
2. Restart the device. Rebooting can resolve temporary software glitches that can affect the speaker.
3. Test with headphones to see if audio works. If sound is heard through headphones but not through the speaker, it can indicate a hardware issue with the speaker.
4. Dirt or cases covering the speaker grille can block sound. Remove the protective case and clean the speaker area gently.
5. If the problem persists, back up your data and perform a factory reset to rule out software issues.
6. If none of the above resolves the issue, the speaker can be faulty. Please contact the after-sales service center for professional inspection or repair.