Why can't the Xiaomi Robot Vacuum 5 Pro detect obstacles and dust?

Question

Accepted Answer

If the Xiaomi Robot Vacuum 5 Pro can't detect obstacles and dust, please refer to the following information:
1. Please make sure AI recognition is enabled. This function can be turned on in the Xiaomi Home App >> device card >> tap the three dots icon at the upper right corner >> [AI recognition] >> [Enable AI recognition] and [Dirt recognition].
2. The AI recognition of obstacles and dirt can be affected by the working angle of the Xiaomi Robot Vacuum 5 Pro, as well as scenarios such as black high-gloss tiles, patterned tiles, strong light spots with high contrast, reflections, or dark environments. The recognition performance can vary depending on the lighting angle or intensity.
3. The sensors can be dirty or blocked, so check the front sensors and clean the lens to ensure proper detection.
4. An outdated App or firmware can cause detection issues, so update the Xiaomi Home App and the robot vacuum’s firmware to the latest version.
5. If after cleaning, the obstacle or dirt icons displayed on the Xiaomi Home App map do not match the actual situation, you can tap the icon to upload the error information in one tap to help the AI learn and continuously improve recognition accuracy.
6. If the problem persists, please submit feedback for further assistance.