What to do if the Xiaomi Robot Vacuum accidentally enters a restricted area or passes through a virtual wall?
If the Xiaomi Robot Vacuum accidentally enters a restricted area or passes through a virtual wall, please refer to the following methods to troubleshoot:
1. Check the map within the Xiaomi Home App. If any anomalies are found, please delete the problematic map from the map list and create a new one.
2. Due to map zooming, virtual walls or restricted areas may deviate from their intended locations. We recommend adjusting the boundaries based on the host's movement path and the actual house layout to ensure all potential trap areas (such as sunken steps or under furniture) are included.
If the problem persists, we recommend that you have it checked by the after-sales service.
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