If the Xiaomi Robot Vacuum cannot detect the water tank on the main unit, which refers to the water tank installed on the main unit. As a result, the mopping mode cannot be activated, or no water is released during cleaning.
If the Xiaomi Robot Vacuum cannot recognize the water tank, please refer to the following steps to troubleshoot:
1. Check whether the water tank is properly installed.
2. Restart the device.
If the issue persists, please contact the after-sales service center.
Note:
When using the device, make sure the water tank is properly installed.