What to do if the Xiaomi Robot Vacuum stops cleaning during the cleaning process?
If the Xiaomi Robot Vacuum stops cleaning during the cleaning process, please try the following methods:
1. Please ensure the main unit is not in "Do Not Disturb" mode. The robot vacuum will not clean during "Do Not Disturb" mode.
2. The robot vacuum cannot resume cleaning when manually charging or when the main unit is returned to the base station. Please ensure the robot vacuum is not charging or the main unit is not at the base station.
3. Poor contact may cause charging interruptions or a charge level below the recommended level. Please ensure the charging status is stable.
If the issue persists, please contact our local official after-sales service center for further assistance.
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