Why does the Xiaomi Robot Vacuum 5 Pro with a line laser/AI recognition sensor still collide with and scratch or damage furniture?

The reasons for the Xiaomi Robot Vacuum 5 Pro with a line laser/AI recognition sensor still colliding with and scratching or damaging furniture are as follows:
  1. Line lasers cannot recognize items such as cables (power cords, data cables, etc.), highly reflective or very bright surfaces, and black objects. Virtual walls or restricted zones are still needed after cleaning to isolate such areas.
  2. When in use, excess lengths of power cords should be neatly organized and stored.
Note:
  1. For first-time use, it is recommended to follow the robot vacuum throughout the cleaning process to help remove objects that can interfere with its operation.
  2. If certain areas can trap the robot vacuum or if the robot vacuum’s movement could scratch furniture surfaces, set these areas as restricted zones in the Xiaomi Home App to prevent entry.
The precautions for this issue are as follows:
  1. Before use, tidy up and store away any cables on the floor. Using the robot vacuum on power cords can cause hazards.
  2. Remove fragile items and clutter from the floor to avoid damage to valuable belongings during operation.
  3. Examples of possible issues: hitting a piano, colliding with silver furniture legs, breaking glass or ceramic items, or tangling with power cords.
  4. Line lasers (especially single-line lasers) can miss certain areas in reflective environments. This is not a product quality issue and can be resolved by changing the environment or adjusting the software.

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