How to handle the "Motor error" message on the Mijia Smart Air Purifier 6 display?

If the "Motor error" message appears on the Mijia Smart Air Purifier 6 display, please follow these steps:
  1. Check whether the filter is properly installed and its plastic packaging has been removed before reinstalling;
  2. Inspect the fan area for any foreign objects causing motor blockage or abnormal operation;
  3. Unplug the purifier for 10 seconds and then power it back on;
  4. Make sure the air inlet and outlet are not obstructed by walls, curtains, or other objects, as restricted airflow can cause motor overload;
  5. Check if the purifier has been used in a high-dust or humid environment for an extended period, which can cause motor strain. If so, clean the filter compartment and sensor area;
  6. Confirm that the power supply is stable, as voltage fluctuations can trigger motor protection;
  7. Ensure the purifier is placed on a flat and stable surface to avoid vibration affecting the motor;
  8. If the problem persists, please contact after-sales support for inspection.

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