What to do if the Mijia Air Conditioner Pro Eco Inverter 1.5 HP fails to connect to the Xiaomi Home App?
Try the following steps to resolve the connection issue on the Mijia Air Conditioner Pro Eco Inverter 1.5 HP:
1. Check if the air conditioner is powered on and in pairing mode. Unplug the device for 10 seconds, then plug it back in, or reset the Wi-Fi settings before reconnecting;
2. Please check if the connected Wi-Fi is a 2.4GHz network. The air conditioner only supports 2.4GHz Wi-Fi and does not support 5GHz Wi-Fi;
3. Ensure that the router is within a reasonable distance from the air conditioner and that it is functioning properly;
4. Make sure the router's SSID and password do not contain Chinese characters or special symbols, and verify that the entered SSID and password are correct;
5. Try connecting using a mobile hotspot to check if the issue is with the router network;
6. Update the Xiaomi Home App to the latest version or uninstall and reinstall it. Make sure to follow the step-by-step instructions in the Xiaomi Home App to connect the air conditioner.
If the problem persists, please contact the after-sales service for further inspection.
1. Check if the air conditioner is powered on and in pairing mode. Unplug the device for 10 seconds, then plug it back in, or reset the Wi-Fi settings before reconnecting;
2. Please check if the connected Wi-Fi is a 2.4GHz network. The air conditioner only supports 2.4GHz Wi-Fi and does not support 5GHz Wi-Fi;
3. Ensure that the router is within a reasonable distance from the air conditioner and that it is functioning properly;
4. Make sure the router's SSID and password do not contain Chinese characters or special symbols, and verify that the entered SSID and password are correct;
5. Try connecting using a mobile hotspot to check if the issue is with the router network;
6. Update the Xiaomi Home App to the latest version or uninstall and reinstall it. Make sure to follow the step-by-step instructions in the Xiaomi Home App to connect the air conditioner.
If the problem persists, please contact the after-sales service for further inspection.
Does it help?
Yes
No