What to do if the Xiaomi Robot Vacuum X20+ prompts that the clean water tank is abnormal?

If the Xiaomi Robot Vacuum X20+ prompts that the clean water tank is abnormal, please refer to the following steps to troubleshoot:
1. Remove the clean water tank and check if the floater and filter at the bottom are in place. If missing, please contact the local after-sales service center;
2. If the water level is insufficient to complete the task, you will receive an error. Add enough water to make the robot vacuum continue to work;
3. Ensure the clean water tank is properly seated and gently press it down;
4. If the water tank is full and the error persists, unplug the base station, wait for 1 minute, and then plug it back in before trying again.
If above methods can’t solve your problem, please contact the local after-sales service center for further assistance.