
| Menu | Temperature | Cooking Time | Adjustable Time Range | Power Lever Adjustment | Reservation Available |
| Hot Pot | 100 | Time not adjustable | 5 levels adjustable | Not available | |
| Steam | 100 | 15Min | 1Min-2H | 5 levels adjustable | Available |
| Soup | 100 | 12Min | 1Min-2H | 5 levels adjustable | Available |
| Keep Warm | 50 | 8H | 1Min-24H | Not adjustable | Not available |
| DIY | 100 | 20Min | 1Min-2H | 5 levels adjustable | Available |























| Issues | Possible Causes | Solutions |
| The display doesn't light up. | The socket has a poor contact. | Replace the socket. |
| The power plug is not properly plugged into the socket. | Tighten the plug securely. | |
| The power plug is melted, deformed, or damaged. | Contact the after-sales service team. | |
| A display error occurs. | Contact the after-sales service team. | |
| Power does not turn off after the water boils or the cooker heats, but water does not boil. | A temperature sensor error occurs. | Contact the after-sales service team. |
| A circuit board error occurs. | Contact the after-sales service team. | |
| The power supply is not connected normally. | Connect the cooker to power supply. | |
| The cooker does not heat up. | Heating function is not enabled. | Start heating according to the user manual. |
| A circuit board error occurs. | Contact the after-sales service team. | |
| A heating pipe error occurs. | Contact the after-sales service team. | |
| A thermostat error occurs. | Contact the after-sales service team. | |
| The display shows "---" when the cooker is lifted up. | The cooker is not placed on its base. | Place the cooker back on its base. |
| The display shows E02. | The sensor has a short circuit. | Contact the after-sales service team. |
| The display shows E03 for a boil-dry error. | The temperature sensor detects that the temperature has exceeded the upper limit. | The cooker will return to normal status after the temperature decreases or water is added. If the error persists, please contact the after-sales service team. |
| A circuit tripping or garbled display error occurs. | Water is getting inside the coupler. | The product can be used normally after air drying. If the problem still persists, please contact the after-sales service team. |
Does it help?