Why is the brightness too low on the Xiaomi Curved Gaming Monitor G34WQi?

The Xiaomi Curved Gaming Monitor G34WQi adopts the typical brightness of 350nits and typical contrast ratio of 4000: 1. Several factors will lead to the low brightness on the monitor, such as brightness setting, connection cable and power abnormality, and hardware issue.
If the brightness is too low on the monitor, please refer to the following method for troubleshooting:
1. Please adjust the brightness and contrast of the monitor to ensure the brightness is set to a comfortable level;
2. Please use a high-quality DisplayPort or HDMI cable rated for the resolution and refresh rate and make sure the monitor is getting adequate power;
3. If the above methods can’t solve the issue, please apply for the after-sales inspection to check the hardware issue.