What to do if the remote control of the Mijia Air Conditioner Pro Eco 2.6 kW is not working or the buttons are unresponsive?

If the remote control of the Mijia Air Conditioner Pro Eco 2.6 kW is not working, please follow these steps to troubleshoot:
1. Please check whether the remote control's battery level is normal;
2. If the remote still does not work, try turning off the power and restarting the device;
3. Check if there are any sources of interference in the surrounding environment, such as nearby routers or high-power appliances that affect the signal;
4. After inserting the remote control batteries correctly, press and hold a button, and use your phone's camera to point at the remote control to check if a signal is being emitted. If you see a red flashing light, the remote control is functioning properly.
If none of the above steps resolve the issue, it is recommended to contact after-sales service for further assistance.