What to do if the Xiaomi TV Max 100 2025 has no sound?

The Xiaomi TV Max 100 2025 features 2 speaker boxes, and each speaker box includes a tweeter speaker and a full-range speaker. 
If the Xiaomi TV Max 100 2025 has no sound, please refer to the following
steps:
1. Please ensure the volume is turned up on the TV;
2. Check if the TV is muted. You can use the TV remote control to toggle the mute function off;
3. Try playing audio from different sources or APPs (e.g., YouTube, Netflix, etc.) to see if the problem is with a specific APP;
4. Inspect the speaker boxes to ensure they are properly installed and not obstructed by anything;
5. Go to the TV’s audio settings and make sure the correct audio output is selected. If you are using external speakers or a soundbar, ensure the TV is set to output sound through the correct port;
6. Turn off the TV, unplug it for a minute, and then plug it back in;
7. Please ensure your TV is running the latest software version;
8. If the problem still persists, please contact the local after-sales service center for further assistance.