What to do if the POCO Pad gets hot?

The POCO Pad heats up mainly because the processor generates a lot of heat when running at high load. Especially when the device is running large applications, games, high-definition videos, or multitasking, the processor will enter high-performance mode, and it is normal to generate a certain degree of heat.
If your device gets hot, you can refer to the following methods:
1. Please close unnecessary applications and make sure to close all applications running in the background and not in use. This will help reduce the processor load and prevent overheating;
2. Reduce the screen brightness to reduce power consumption and heat;
3. Please keep the device away from direct sunlight or any other heat source;
4. If you are using a protective case, try to remove it for better heat dissipation;
5. Try restarting the device;
6. Make sure your device software is up to date, as updates often include performance improvements and bug fixes;
7. Check if there is any malware causing the device to overheat;
8. If the problem persists, consider restoring the factory settings to eliminate any software problems;
9. If none of the above steps work, please contact after-sales for further assistance.