How to deal with frequent black screen/no signal issues when using the Xiaomi TV Box/Mi Box?
To deal with the issues, please refer to the following troubleshooting solutions:
1. Restart the device or unplug and replug the HDMI cable to see if the issue persists;
2. Check whether the HDMI interface of the TV, such as whether the HDMI interface is oxidized, etc. Also, if your TV has multiple HDMI ports, try switching to different ones;
3. Try connecting the box to another display device to determine if the issue is with the box or the TV/monitor;
4. Check if the system version is up to date. Please update to the latest system version;
5. We appreciate your ongoing attention to this. If the above can’t solve the issue, please submit feedback so that our technicians can optimize it.
1. Restart the device or unplug and replug the HDMI cable to see if the issue persists;
2. Check whether the HDMI interface of the TV, such as whether the HDMI interface is oxidized, etc. Also, if your TV has multiple HDMI ports, try switching to different ones;
3. Try connecting the box to another display device to determine if the issue is with the box or the TV/monitor;
4. Check if the system version is up to date. Please update to the latest system version;
5. We appreciate your ongoing attention to this. If the above can’t solve the issue, please submit feedback so that our technicians can optimize it.
Does it help?
Yes
No