Xiaomi Smart Desktop Air Circulation Fan FAQ

Product Introduction and Usage
1. Q: What does the Xiaomi Smart Desktop Air Circulation Fan packing list include?
A: The Xiaomi Smart Desktop Air Circulation Fan packing list includes the Xiaomi Smart Desktop Air Circulation Fan, power adapter, User manual.

2.Q: How to turn on and off the Xiaomi Smart Desktop Air Circulation Fan?
A: Connect the power adapter to the power port of the fan and then plug it into an power outlet. When you hear a beep, the fan is successfully connected to power.


3.Q: How many buttons does the Xiaomi Smart Desktop Air Circulation Fan have?
A: There are six buttons on the base of the Xiaomi Smart Desktop Air Circulation Fan, namely the [Standby Button], [Mode/Speed Button], [Horizontal Oscillation Button], [Vertical Oscillation Button], [Timer Button] and [Lighting Button].

1. [Standby Button]:
(1) Press the [Standby Button] and the fan starts working;
(2) Press the [Standby Button] when the fan is powered on and the fan stops working.
2. [Mode/Speed Button]:
(1) Press the [Mode/Speed Button] to adjust the speed, and the corresponding speed indicator will light up (see table below). After the fan is turned off and turned back on again, the speed will be the last used one;
a. When the indicator status shows ☀●●●, it means the speed level is slow;
b. When the indicator status shows ●☀●●, it means the speed level is medium;
c. When the indicator status shows ●●☀●, it means the speed level is fast;
d. When the indicator status shows ●●●☀, it means the speed level is turbo.

(2) Press and hold the [Mode/Speed Button] for three seconds to switch between direct breeze and natural breeze modes. The natural breeze indicator remains on in the natural breeze mode and turns off in the direct breeze mode.
3. [Horizontal Oscillation Button]:
Press the [Horizontal Oscillation Button] to turn on or off the horizontal oscillation. The default angle is 120°, and you can set the horizontal oscillation angle to 30°, 60°, 90° and 120° in the Mi Home/Xiaomi Home APP.

4. [Vertical Oscillation Button]:
Press the [Vertical Oscillation Button] to turn on or off the vertical oscillation. The default angle is 100°, and you can set the vertical oscillation angle to 30°, 60°, 90° and 100° in the Mi Home/Xiaomi Home APP.
Note:
(1) When the fan is turned on for the first time or after restoring to factory settings, it will undergo calibration on the far left side during horizontal oscillation and on the top side during vertical oscillation. It is normal for the fan head to pause briefly (no longer than 15 seconds) while calibrating;
(2) Do not manually adjust the fan head; otherwise, the fan will have potential angle deviations while oscillating or on standby, and even stop oscillation.
5. [Timer Button]:
Press the [Timer Button] to cycle through the timer standby gears: 1 hour, 2 hours, 3 hours, 4 hours, and disabled. The corresponding indicators will remain on for five seconds (refer to the table below), and then the indicator returns to indicate the current speed.
(1) When the indicator shows ●●●●, it means the timer is disable;
(2) When the indicator shows ☀●●●, it means the timing time is 1 hour, and the fan will automatically shut down after 1 hour;
(3) When the indicator shows ☀☀●●, it means the timing time is 2 hour, and the fan will automatically shut down after 2 hour;
(4) When the indicator shows ☀☀☀●, it means the timing time is 3 hour, and the fan will automatically shut down after 3 hour;
(5)When the indicator shows ☀☀☀☀, it means the timing time is 4 hour, and the fan will automatically shut down after 4 hour.
Note:
☀ means the indicator is on; ● means the indicator is off.

6. [Lighting Button]:
Press the [Lighting Button] to turn on/off all indicators.
7. Child lock:
Simultaneously press and hold the [Mode/Speed Button] and [Timer Button] for seven seconds to enable or disable the Child lock.
Friendly tips:
Once the function of Child lock is enabled, the fan will not respond if pressing any button but all indicators will blink twice and the fan will beep twice instead.
8. Resetting Wi-Fi:
(1) Simultaneously press and hold the [Standby Button] and [Mode/Speed Button] for seven seconds. When you hear a long beep, the Wi-Fi connection has been reset and the fan is restored to factory settings successfully. Then the fan is awaiting connection.
(2) The Wi-Fi connection needs to be reset on the circumstances listed below:
a. The Xiaomi Account that the fan is paired with has been changed;
b. The router that the fan is connected to has been changed;
c. The account or password of the router that the fan is connected to has been changed;
d. The Mi Home/Xiaomi Home APP is unable to control the fan.

4.Q: What are the statuses of the Wi-Fi indicator on the Xiaomi Smart Desktop Air Circulation Fan?
A: The Wi-Fi indicator statuses of the Xiaomi Smart Desktop Air Circulation Fan are as follows:
1. If the indicator blinks orange, it indicates that the Wi-Fi is awaiting connection;
2. If the indicator blinks blue, it indicates that the Wi-Fi is connecting;
3. If the indicator is blue, it indicates that the Wi-Fi is connected;
4. If the indicator is orange, it indicates that the Wi-Fi fails to connect;
5. If the indicator is off, it indicates that the Wi-Fi is disabled.


5.Q: How many oscillation angles does the Xiaomi Smart Desktop Air Circulation Fan support?
A: The Xiaomi Smart Desktop Air Circulation Fan supports 120° horizontal oscillation (60° leftwards, 60° rightwards) and 100° vertical oscillation (90° upwards, 10° downwards).


6.Q: Does the Xiaomi Smart Desktop Air Circulation Fan support shutdown memory?
A: The Xiaomi Smart Desktop Air Circulation Fan supports shutdown memory. When you turn it on again, the mode, oscillation, speed and other settings will be the last used one.

7.Q: Can the Xiaomi Smart Desktop Air Circulation Fan be height-adjustable?
A: The Xiaomi Smart Desktop Air Circulation Fan does not support height adjustment.

8.Q: Can the Xiaomi Smart Desktop Air Circulation Fan be used in the kitchen to remove oil smoke?
A: The Xiaomi Smart Desktop Air Circulation Fan cannot remove oil smoke, and the fan cannot completely eliminate smoke produced in the kitchen. If the fan is used in a kitchen with high levels of oil smoke, the fan blade, grilles, and base will also accumulate many oil stains, damaging the fan blade and grilles, creating blackening, odors, and other issues.
If it is not used as required, the warranty will be valid.

9.Q: Can the Xiaomi Smart Desktop Air Circulation Fan be modified for use?
A: Any modification of the Xiaomi Smart Desktop Air Circulation Fan is prohibited. Modification will affect the safety and normal function of the device and will void the warranty.

10.Q: How to clean the Xiaomi Smart Desktop Air Circulation Fan?
A: When wiping the body and fan blade with a clean, soft, damp cloth, you can unscrew the screws on the rear grille to take out the fan blade and wash them directly with water, or wipe them with a clean, soft, damp cloth.
Note:
1. Be sure to turn off the device and unplug the power plug before maintenance and cleaning;
2. Make sure the cleaned parts are thoroughly air-dried before installation;
3. Do not disassemble this fan;
4. Do not drop water into the fan;
5. Do not use thinner, light gasoline, toluene, acid detergents, kerosene, alcohol or other chemical agents for cleaning;
5. After rinsing, ensure thorough drying before reassembling the Front Grille, Fan Blade and Rear Grille;
6. Do not expose the Front Grille, Fan Blade and Rear Grille to direct sunlight during drying, use, and storage;
7. Do not rinse the Fan Blade Knob, Motor and Button Control Panel with water.



11.Q: When the Xiaomi Smart Desktop Air Circulation Fan is turned on the Vertical Oscillation mode, will the fingers get caught if you put them underneath?
A: Your fingers will be pinched. When using the fan, please do not place objects at the bottom of the grilles to avoid accidental squeezing.

12.Q: Can the grilles of the Xiaomi Smart Desktop Air Circulation Fan be fixed without installing the grille screws?
A: The grilles can be installed without screws, but it cannot be completely fixed.  There is a risk of it falling when the fan is running. Please fix the grilles to ensure the safety of you and others.

Connecting with the Mi Home/Xiaomi Home App
1.Q: How to connect the Xiaomi Smart Desktop Air Circulation Fan to Mi Home/Xiaomi Home APP?
A: To connect the Xiaomi Smart Desktop Air Circulation Fan to Mi Home/Xiaomi Home APP, please refer to the following steps:
1. Open the [Mi Home/Xiaomi Home] APP, if you have not downloaded the Mi Home/Xiaomi Home APP, you can scan the [QR code] on the User manual or search for [Mi Home/Xiaomi Home] APP in the [APP store] to download it;
2. After downloading, tap [Login/Register]. After logging in/registering, turn on the [Wi-Fi], [Bluetooth], and [Location] on your phone and allow the Mi Home/Xiaomi Home APP to use these three permissions;
3. (1) After entering the Mi Home/Xiaomi Home APP, turn on the device;
(2) You need to turn on the Wi-Fi function for the first time. Press and hold the [Standby Button] and [Horizontal Oscillation Button] at the same time. After hearing a long "beep", the Wi-Fi indicator blinks, and the Wi-Fi is turned on successfully. Then a new device connection pop-up window will pop up on the Mi Home/Xiaomi Home APP interface;
(3) If it does not pop up, you can also tap [+] icon on the upper right corner of the home interface, select [Add device], and enter the Add Device interface, and a new device connection pop-up window will pop up;
(4) If it does not pop up, you can also swipe down to find the device model of the device or tap the magnifying glass in the upper right corner to search for the Xiaomi Smart Desktop Air Circulation Fan and connect it. Select the Wi-Fi network to connect. The network to be connected must be the same as the network connected to the phone and it must be a 2.4GHz network;
(5) After making your selection, enter the Wi-Fi password and tap [Next];
(6) After the connection is successful, select the room where you want to place the device and follow the steps to complete it.
Note:
Please update your Mi Home/Xiaomi Home APP to the latest version and follow the instructions based on the current APP version.


2.Q: What are the precautions for connecting the Xiaomi Smart Desktop Air Circulation Fan to the network?
A: The Xiaomi Smart Desktop Air Circulation Fan supports network control and is compatible with most personal routers on the market.
However, it should be noted that the wireless network of the router has the following requirements:
1. You need to enable the Bluetooth and Location functions of your phone before connecting to the network;
2. The Xiaomi Smart Desktop Air Circulation Fan can only connect to a 2.4GHz Wi-Fi network and does not currently support a 5GHz Wi-Fi network (some 5GHz networks will not work if mixed with 2.4GHz networks);
3. The Wi-Fi encryption method must be WPA or WPA2 as the WEP is not supported;
4. The router needs to have DHCP enabled. It does not currently support specifying a static IP, web authentication, or enterprise-oriented 802.1X.
Note:
To remotely control the Xiaomi Smart Desktop Air Circulation Fan, you need to download the "Mi Home/Xiaomi Home" APP.

3.Q: What to do if the Xiaomi Smart Desktop Air Circulation Fan cannot connect to Wi-Fi?
A: First confirm that the Wi-Fi network connected to the mobile phone is the same as the network to which the device is connected, and then confirm whether the connected Wi-Fi network is 2.4GHz. The device does not support connecting to 5GHz network. Whether the Wi-Fi network and password selected in the Mi Home/Xiaomi Home APP are correct.
        
2.4GHz Network                  5GHz Network
Note:
Take an Android phone as an example:
Enter the phone [Settings], enable the [Wi-Fi] settings, find the Wi-Fi network that the phone is currently connected to, and navigate this Wi-Fi to display the Wi-Fi information.

4.Q: How to turn on/off the Notification sound of the Xiaomi Smart Desktop Air Circulation Fan?
A: Enter the Mi Home/Xiaomi Home APP, select the Xiaomi Smart Desktop Air Circulation Fan you are connected to, then tap the three dots in the upper right corner to enter the settings, find the [Notification sound] and turn it on/off (no voice broadcast function).

5.Q: How to turn on/off the indicators of the Xiaomi Smart Desktop Air Circulation Fan?
A: Enter the Mi Home/Xiaomi Home APP, select the Xiaomi Smart Desktop Air Circulation Fan you are connected to, then tap the three dots in the upper right corner to enter the settings, find the [Indicators] and turn it on/off.

6.Q: How to reset Wi-Fi on the Xiaomi Smart Desktop Air Circulation Fan?
A: When connecting for the first time or unable to connect to the Mi Home/Xiaomi Home APP, simultaneously press and hold the [Standby Button] and [Mode/Speed Button] for seven seconds. When you hear a long beep, the Wi-Fi connection has been reset successfully. Then the fan is awaiting connection.
Note:
The Wi-Fi connection needs to be reset on the circumstances listed below:
1. The Xiaomi Account that the fan is paired with has been changed;
2. The router that the fan is connected to has been changed;
3. The account or password of the router that the fan is connected to has been changed;
4. The Mi Home/Xiaomi Home APP is unable to control the fan.


7.Q: Why can't the Xiaomi Smart Desktop Air Circulation Fan reset Wi-Fi?
A: If the Xiaomi Smart Desktop Air Circulation Fan is not linked to the Mi Home/Xiaomi Home APP for 30 minutes, the Wi-Fi will be automatically turned off. At this time, you need to turn on the Wi-Fi again and then reset it again, simultaneously press and hold the [Standby Button] and [Horizontal Oscillation Button] for seven seconds to turn the Wi-Fi on or off.
Note:
You cannot control the fan via the Mi Home/Xiaomi Home APP if the Wi-Fi is disabled.


8.Q: What are the precautions for connecting the Xiaomi Smart Desktop Air Circulation Fan to the Internet?
A: The Xiaomi Smart Desktop Air Circulation Fan can only connect to 2.4GHz (Wi-Fi IEEE 802.11 b/g/n 2.4 GHz) Wi-Fi network and 5GHz Wi-Fi is not supported.

9.Q: Which settings will be erased after resetting the Xiaomi Smart Desktop Air Circulation Fan?
A: After resetting Wi-Fi, the Child lock and Timer switch you set in the Mi Home/Xiaomi Home APP will be erased, and the operating status will change:
1. The direct breeze function will return to level 1;
2. The oscillation function will be turned off;
3. The horizontal oscillation angle setting will be changed to 120°;
4. The vertical oscillation angle setting will be changed to 100°.

FAQ and Troubleshooting
1.Q: What to do if the Xiaomi Smart Desktop Air Circulation Fan does not turn on?
A: If the Xiaomi Smart Desktop Air Circulation Fan does not turn on, please refer to the following steps:
1. First, when using the standard power supply, confirm that the socket has power (the socket should meet the standard power environment in the current area), and then confirm whether the power adapter is properly connected;
2. When using a non-standard power supply or mobile power supply, confirm whether it is a model that meets the requirements;
3. Check whether the fan blade is installed in place and keep the blade clean to avoid dust clogging and affecting work;
4. After reconnecting the power supply, check and press the power switch on the body to try to turn on the device;
5. If the problem still exists, please apply for after-sales inspection.

2.Q: What to do if the Xiaomi Smart Desktop Air Circulation Fan button fails?
A: If the Xiaomi Smart Desktop Air Circulation Fan button fails, please refer to the following steps:
1. First, check whether the device is powered on normally;
2. Check whether the Child lock function is turned on;
3. Reconnect the power after the power is turned off;
4. If the problem still exists, please apply for after-sales inspection.

3.Q: What to do if the oscillation function of the Xiaomi Smart Desktop Air Circulation Fan does not work?
A: 1. When the device is turned on for the first time, it will take some time to find the oscillation angle, which takes about 14 seconds to complete;
2. Check whether the oscillation angle is set in the Mi Home/Xiaomi Home APP;
3. Check whether the fan has any physical damage such as bumps on the exterior;
4. After unbinding, reconnect the APP and check if the function works normally;
5. If the problem still exists, please apply for after-sales inspection.

4.Q: What to do if the Xiaomi Smart Desktop Air Circulation Fan automatically shuts down after being turned on?
A: If the Xiaomi Smart Desktop Air Circulation Fan automatically shuts down after being turned on, please refer to the following steps:
1. Check if the power supply is disconnected;
2. Check if the power socket has power;
3. Check if the timed shutdown function is turned on;
4. Check if someone else is controlling the device;
5. Re-plug the power adapter;
6. Re-plug it into a socket with power;
7. Turn off the Timer setting;
8. Cancel the sharing function/reset the device;
9. If the problem still exists, please apply for after-sales inspection.

5.Q: What to do if the Xiaomi Smart Desktop Air Circulation Fan cannot connect to Wi-Fi?
A: If the Xiaomi Smart Desktop Air Circulation Fan cannot connect to the Wi-Fi, please refer to the following steps:
1. Check if the Wi-Fi is in the waiting state, simultaneously press and hold the Standby Button and Mode/Speed Button, and the Wi-Fi indicator flashes;
2. Check if the home network is a 2.4GHz signal;
3. Check if the entered password is incorrect;
4. Try to keep the fan close to the router, or use the mobile phone hotspot to check the router cause;
5. If the problem still exists, please apply for after-sales inspection.

6.Q: How to solve the problem that the wind speed of the Xiaomi Smart Desktop Air Circulation Fan suddenly becomes weaker?
A: If the wind speed of the Xiaomi Smart Desktop Air Circulation Fan suddenly becomes weaker, please refer to the following steps:
1. Check whether the Natural Breeze mode is turned on in the Mi Home/Xiaomi Home APP;
2. Check whether the Timer mode is set;
3. Check whether anyone else is controlling the device on the Mi Home/Xiaomi Home APP;
4. Check whether the power adapter input meets the requirements;
5. If the problem still exists, please apply for after-sales inspection.

7.Q: How to solve the abnormal noise when the Xiaomi Smart Desktop Air Circulation Fan is running?
A: If there is an abnormal noise during the operation of the fan, please refer to the following steps:
1. Check whether the grilles are installed properly;
2. Please verify that the fan blade locking cover and the rear grille locking cover are properly installed;
3. Check whether there is any foreign matter stuck in the grilles;
4. Check whether there is any foreign matter stuck in the motor;
5. Reinstall the grilles;
6. Reinstall the locking cover;
7. Remove the foreign matter;
8. If the problem still exists, please apply for after-sales inspection.

8.Q: Why does the Xiaomi Smart Desktop Air Circulation Fan shake during operation?
A: The fan shakes slightly during operation because the fan blade rotates at high speed and generates wind resistance, which causes the fan blade to shake slightly. This is a normal phenomenon, so please feel assured to use it.
If the shaking is very obvious, please refer to the following troubleshooting instructions:
1. Check if the grilles are installed properly;
2. Check if there are other items placed on the device;
3. Check if the device is placed in a horizontal position;
4. Check if the fan blade is installed properly;
5. Check if the locking cover is installed properly;
6. Install the grilles properly;
7. Remove the items on the device;
8. Place the device in a horizontal position;
9. Reinstall the fan blade properly;
10. If the problem still exists, please apply for after-sales inspection.

9.Q: Why does the Xiaomi Smart Desktop Air Circulation Fan make an electric current sound when it is running?
A: The motor will make a slight electric current sound when working, which can only be heard when close to the motor. This is a normal phenomenon. If the sound is obvious, please check whether there is any foreign matter inside the fan, remove the fan blade, and check whether the abnormal sound comes from the motor or the fan body. If the abnormal sound still occurs after removing the blade, the motor needs to be replaced.

10.Q: How to deal with the odor of the Xiaomi Smart Desktop Air Circulation Fan?
A: To deal with the odor of the Xiaomi Smart Desktop Air Circulation Fan, please refer to the following steps:
1. Check if there is any odor caused by oil on the fan blade. If there is the odor on the fan blade, clean the fan blade and dry it;
2. Check if there is any other liquid/object dripping on the fan casing, causing the odor. If it is the odor on the casing, clean the casing/base;
3. Check if the odor is emitted from the motor. If it is confirmed that the odor is emitted from the motor, disassemble the grilles and fan blade, and wipe the odor on the motor rod with a dry tissue;
4. Check if the odor is emitted from the packaging box;
5. If the above cannot solve the problem, please contact after-sales inspection.

11.Q: Why does the charging head of the Xiaomi Smart Desktop Air Circulation Fan become hot during use?
A: It is normal for the charging head of the fan power adapter to heat up slightly, and this does not affect its safety during use.