Android Auto is built into the phones as a technology that enables your phone to connect to your display. This means you do not have to install a separate APP from the Play Store to use Android Auto with your car display.
If your Android Auto is not working, please refer to the following information:
1. Make sure the car is compatible with Android Auto and that Android Auto is turned on;
2. Make sure you allow starting Android Auto while locking the phone in the settings;
3. Please check if your phone has been connected to another vehicle before. Go to [Settings] >> [More connectivity options] >> [Android Auto] >> [Previously connected vehicles] >> three dots in the upper right corner >> [Forget all vehicles] and reconnect;
4. Not all USB cables will work with all cars. For the best quality and reliability when you connect to Android Auto try a high-quality USB cable;
5. Restart your phone and car’s infotainment system;
6. For the best performance, we recommend you update to the latest version of your phone;
7. We appreciate your ongoing attention to this. If the issue occurs by chance, please submit feedback so that our technicians can optimize it.