Thank you for your feedback. This issue is a very rare compatibility problem.
These issues can sometimes arise due to factors such as cable quality, adapter compatibility, or specific settings on the device.
To resolve this, it is recommended to update the system to the latest version as the latest software updates often include bug fixes and optimizations that address charging-related problems. In addition, ensure that you are using a certified charger and cable that meet the device's specifications for optimal charging performance.
If the problem persists, you can also try restarting the device, cleaning the charging port, or testing with a different power source. These steps should help restore proper charging functionality.