The Xiaomi Robot Vacuum S20+ supports voice control with Amazon Alexa. A compatible Alexa-enabled device is required.
If you can't use the Alexa, please refer to the following troubleshooting steps:
1. Alexa is not available in certain languages and countries. Please refer to official websites for more information;
2. Ensure the "Dreame" skill is enabled in your Alexa APP and linked to your Xiaomi account. This is essential for Alexa to recognize and control your robot vacuum;
3. Confirm that your Alexa-enabled device supports the Dreame skill. Some older Alexa devices are not compatible;
4. Check if your Xiaomi Robot Vacuum S20+ has the latest firmware;
5. Verify that both your robot vacuum and Alexa device are connected to the same Wi-Fi network. Network discrepancies can hinder communication between devices.
If the issue persists, consider reaching out to Amazon Alexa support for further assistance.