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Xiaomi Portable Blender FAQ

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Xiaomi Portable Blender FAQ

Overview
1. Q: What are the features of the Xiaomi Portable Blender?
A: The features of the Xiaomi Portable Blender are listed below:
1. The Xiaomi Portable Blender is a powerful and portable rechargeable blender. It uses a high-speed motor and a long-lasting battery to quickly and easily squeeze juice and make drinks, making your light meal life simpler and happier;
2. The Xiaomi Portable Blender weighs only 531g, with a minimalist design, and can be easily packed and taken outdoors. The 300mL capacity can meet the needs of drinking juice. It uses a 45W high-power DC motor and a high speed of 19500rpm, which can instantly burst out strong power and quickly crush the delicate taste;
3. Double-press the power button to make the Xiaomi Portable Blender work. The single working duration is 40 seconds. The Type-C port can be easily charged. The 1300mAh battery can satisfy 12 times of using in fully charged status. At the same time, the food contact material PCTG body and multiple safety procedures ensure safer use. The 360-degree sealing silicone ring is highly effective and does not leak even if it is shaken or spilled.
The selling points of the Xiaomi Portable Blender are listed below:
1. Food contact material PCTG body with the capacity of 300mL;
2. 45 W DC motor with the motor speed of 19500±15%rpm;
3. Type-C charging port with the available times of 12 in fully charged status.

2. Q: What are the precautions for initially using the Xiaomi Portable Blender?
A: The precautions for initially using the Xiaomi Portable Blender are listed bellow:
1. Before the initial use, please wash the cup body part and lid part;
2. Please fully charge the blender for the initial use;
3. Make sure the silicone sealing ring is in place and tighten the cup lid clockwise;

4. Double press the on/off button on the top to start juicing.

3. Q: Will the Xiaomi Portable Blender be stained by the food?
A: After repeated use, the cup body and silicone sealing ring will be stained due to the condensation of fruit and vegetable pigments on the inner wall of the cup body, which is a normal phenomenon. After using the product, the sealing ring, cup body and blade must be cleaned in time to avoid staining, mold and residue coagulation.

4. Q: Can the Xiaomi Portable Blender be washed in the dishwasher?
A: Do not put the product in a high temperature or strong electric environment such as a dishwasher or disinfection cabinet for cleaning. When cleaning, do not immerse the product in any liquid. Rinse with clean water.

5. Q: Can the children use the Xiaomi Portable Blender?
A: Do not let children use this product as a toy. The Xiaomi Portable Blender should be placed out of reach of children. Children are prohibited from using it without supervision.

6. Q: How to clean the Xiaomi Portable Blender?
A: The details of cleaning the Xiaomi Portable Blender are listed below:
1. After rinsing the parts with clean water, wipe them thoroughly and install them in place;
2. The sealing ring can be removed for cleaning. When reinstalling, please avoid the blades to prevent the cup seal from being cut by the blade;
3. Before cleaning the blades, please make sure that the power plug is installed in place and that there are no foreign objects or liquids around the charging port;
4. When cleaning the blades, please wipe it with a brush or rag. Do not touch it directly with your hands to avoid cuts.

7. Q: What to do if there is no response when double-pressing the on/off button of the Xiaomi Portable Blender?
A: If the blades are stuck with the food, please refer to the following details:
1. The blender does not work and the indicator blinks in orange after double-pressing the on/off button: There are too many foods in the cup body. Please reduce the amount of the food or change the volume of the food;
2. The blender does not work and the indicator is off after double-pressing the on/off button: After charging the blender for 1 minute, it can be used normally.

8. Q: What are the precautions for using the Xiaomi Portable Blender?
A: The precautions for using the Xiaomi Portable Blender are listed below:
1. Please do not make those who have physical, perceptual and intellectual shortage and a lack of experience and common sense use the blender without supervision and guidance;
2. This product is not a toy and it contains small parts, please keep it out of reach of children to prevent choking or other hazardous situations caused by accidental swallowing of small parts;
3. This product is for personal and household use only. Do not use it for any commercial purposes;
4. This product works for 40 seconds each time. After working three times continuously, it needs to cool down for five minutes before being used again;
5. Do not open the cup while using the product, so as to prevent from being scratched by the rotating blades;
6. Do not use the blender in abnormal environments, including but not limited to dangerous environments, such as strong magnetic interference, high temperatures, flammable or explosive gases, to avoid explosion or fire;
7. Do not start the product when the blade assembly and the cup are not tightened to prevent the cup from falling off and the blades working exposed, causing personal injury;
8. Idling is prohibited, otherwise the product will be damaged;
9. Only charge with a power adapter that meets the input parameters of this product. Insert the power plug promptly after charging, to avoid damage to the product due to water intrusion;
10. Do not disassemble or repair the product by yourself. If this product works abnormally, please contact the after-sales service team;
11. It is strictly prohibited to operate this product in an abnormal way, including disassembling, squeezing, puncturing, short-circuiting this product, and throwing it into fire or exposing it to an environment with temperatures above 50°C;
12. Do not operate this product unattended, to avoid it falling from the work surface and causing damage;
13. Disconnect the charging cable when using and cleaning the product. Do not touch the blades directly with your hands to avoid being cut. Operate with care when installing the cup sealing ring, to avoid cutting the sealing ring;
14. When the product produces smoke, unusual noise or gives off an odor, press the on/off button immediately to stop working and contact the after-sales service team;
15. If the blender is not started and there is no indicator displayed after double pressing the on/off button, please connect it to the power adapter for 1 minute to activate the its built-in hardware security protection.

9. Q: Why are there large food residue after using the Xiaomi Portable Blender?
A: When blending the ingredients, please shake the blender up and down to help mix them evenly.

10. Q: Can the hot water be added to the Xiaomi Portable Blender?
A: Do not add ingredients or liquids over 45°C for stirring. If you use hot water to rinse the cup body during cleaning, please wait until the temperature drops to room temperature before installing the cup lid.

11. Q: What is the proportion between water and food when using the Xiaomi Portable Blender?
A: For the best blending effect, the recommended proportion between water and food is 2:3. Do not add more than 300mL of ingredients and liquid.

12. Q: Can the Xiaomi Portable Blender be used to blend ice cubes?
A: Support. When blending ice, do not add large ice cubes. Add ice cubes smaller than 1.5cm³ and add ingredients and liquid. Do not stir the ice directly.

13. Q: What material does the cup body part of the Xiaomi Portable Blender use?
A: The material of the cup body part of the Xiaomi Portable Blender is food contact material PCTG without Bisphenol A.

14. Q: What material does the cup lid part of the Xiaomi Portable Blender use?
A: The material of the cup lid part of the Xiaomi Portable Blender is ABS that meets the standard.

15. Q: What material does the blade the Xiaomi Portable Blender use?
A: The material of the blade of the Xiaomi Portable Blender is 304 stainless steel that meets the standard.
Note:
The information of food contact material is listed below:
Food Contact MaterialUsage
PlasticPCTGCup
ABSBlade Assembly
Metal304 Austenitic Stainless Steel 06Cr19Ni10Motor Shaft
Blades
303 Austenitic Stainless Steel Y12Cr18Ni9Blade Shaft
RubberFluororubberSealing Ring
SiliconeSilicone RubberCup Sealing Ring

16. Q: How to turn on the Xiaomi Portable Blender?
A: After adding the food to the cup, make sure the silicone sealing ring is installed in place, put it at the cup lid part, tighten the cup lid clockwise, align the two points and double-press the on/off button to make the blender work.


17. Q: What are the indicator statuses of the Xiaomi Portable Blender?
A: The indicator of the Xiaomi Portable Blender can be displayed in orange and white.
The indicator statuses are listed below:
1. Stays white for two seconds and then turns off: 20-100%;
2. Breathes orange two times and then turns off: 2-19%;
3. Blinks orange rapidly (error blinks) two times and then turns off: Less than 1%.

18. Q: Does the Xiaomi Portable Blender need to be charged for the initial use?
A: Please fully charge the blender for the first time. The indicator will continue to flash white when charging. After fully charged, the indicator will stay on for 30 seconds and then go out. When charging, first lift the protective plug with your hand, turn it upward, and insert the charging cable.

19. Q: Why are there loud noises when using the Xiaomi Portable Blender?
A: The rated volume is 300mL. If the food volume is beyond the value, the loud noises will be generated. Please reduce the food volume below 300mL.

20. Q: Why does the Xiaomi Portable Blender leak?
A: 1. The cup lid is not tightened up, which makes the blender leak. Please tighten up the cup lid of the blender;
2. Water stains at the cup lid and sealing ring are not wiped dry;
3. The sealing ring is not installed in place. Please follow the user manual to install the sealing ring.

21. Q: Why are the foods not blended evenly by the Xiaomi Portable Blender?
A: It is recommended that you cut the foods to the cubes of 1cm3 and shake the blender up and down when processing foods.

22. Q: How to clean the sealing ring of the Xiaomi Portable Blender?
A: The sealing ring on the cup lid part is removable, which can make cleaning easier after disassembly.

23. Q: What to do if it is difficult to clean the Xiaomi Portable Blender because of the deep cup body?
A: The deformation of the cup body will affect the normal working of the blender, causing failure of turning on and water leakage.
The following factors will cause the deformation of the blender:
1. The cup body part cannot be washed in the dishwasher or boiled in the boiled water, otherwise, the cup body will be deformed;
2. Please do not put the overheated food (the highest temperature is 45) in the blender, otherwise, the cup body will be deformed;
3. If the issue is caused by the factors mentioned above, which belongs to human damage, it is not covered by warranty.

24. Q: What to do if the Xiaomi Portable Blender fails to turn on?
A: The deformation of the cup body will affect the normal working of the blender, causing failure of turning on and water leakage.
The following factors will cause the deformation of the blender:
1. The cup body part cannot be washed in the dishwasher or boiled in the boiled water, otherwise, the cup body will be deformed;
2. Please do not put the overheated food (the highest temperature is 45) in the blender, otherwise, the cup body will be deformed;
3. If the issue is caused by the factors mentioned above, which belongs to human damage, it is not covered by warranty.

25. Q: What to do if the Xiaomi Portable Blender does not work smoothly?
A: The ingredients are too big and too many in total. Please reduce the ingredients added or cur them into smaller pieces.

26. Q: What to do if the Xiaomi Portable Blender fails to charge?
A: 1. Please check whether the power adapter meets the standard:
(1) Check whether the defaulted output of the adapter is 5 V⎓1 A. If the defaulted output is beyond the range, please use the 5 V⎓1 A adapter to charge the blender;
(2) If you use an adapter that exceeds the standard requirements to charge the blender, the charging will fail (even if the charging indicator flashes, the charging will not be successful).
2. Please check whether the charging cable is connected in place. Please connect the charging cable to both adapter and blender in place;
3. If the blender has abnormalities, please contact the local after-sales service center.

27. Q: What food can be blended when using the Xiaomi Portable Blender?
A: The Xiaomi Portable Blender is suitable for stirring, mixing and crushing various food ingredients such as fruits and vegetables at room and low temperatures. The ingredients need to be cut into pieces smaller than 1cm before blending.

28. Q: Can the Xiaomi Portable Blender blend the food to powder?
A: The Xiaomi Portable Blender is a rechargeable blender with low power and cannot blend the food to powder, which will damage the cup body.

29. Q: Can the Xiaomi Portable Blender be used to make soy milk?
A: Not support. Do not blend the food or liquid over 45°C with the Xiaomi Portable Blender.

30. Q: What recipes does the Xiaomi Portable Blender support?
A: When blending the foods, please shake the blender up and down to fully blend the foods.
The recipes are listed below:
1. Apple juice: Apples: 120g (small cubes of 1 cm³), water: 180mL;
2. Orange juice: Oranges: 120g (peeled, small cubes of 1cm³), water: 180mL;
3. Banana milk: Bananas: 120g (peeled, small cubes of 1cm³), milk: 180mL;
4. Mango yogurt: Mangos: 50g (peeled, small cubes of 1cm³), yogurt: 180mL;
5. Blueberry yogurt smoothie: Blueberries: 100g, yogurt: 100mL, ice cubes: 50g (small cubes of 1.5cm³).

31. Q: What to do if the cup body positioning identification fails when using the Xiaomi Portable Blender?
A: Before screwing the cup body together to start operation, the cup lid part needs to be aligned with the positioning points of the cup body. Since the cup body positioning identification of the blender uses a Hall sensor, it is necessary to ensure that the cup lid is tightened when screwing it together, and the cup body magnet is within 4mm of the cup cover Hall sensor.