To check if the Bluetooth connection is active:
Open the Mi Home/Xiaomi Home APP and check the connection status of the phone's Bluetooth and the scale's Bluetooth at the top of the homepage.
1. Disconnected: This means neither the Bluetooth connection nor Bluetooth Gateway is connected;
2. Connecting: This indicates that the Bluetooth connection is not connected, and it is trying to connect;
3. Connected to Phone: This means the phone's Bluetooth and the scale's Bluetooth are successfully connected.
To check if the Bluetooth gateway connection is active:
Open the Mi Home/Xiaomi Home APP. If "Bluetooth mesh gateway connected" is displayed at the top of the homepage, it means that the Bluetooth gateway is connected, but the Bluetooth connection is not connected.
If the homepage has a prompt "Bluetooth mesh gateway not connected", it means that the gateway is not connected.
Open the Mi Home/Xiaomi Home APP, tap [Settings] at the upper right corner >> [Bluetooth mesh gateway]. If it shows not connected, the gateway is not connected, otherwise the gateway is connected.