Product Introduction and Usage 1. Q: What are the upgrades of the Xiaomi Hair Clipper 2? A:The upgrades of the Xiaomi Hair Clipper 2 are listed below: 1. With powder metallurgy technology, a dual DLC + graphite electroplating layer and an all-metal design, the blade is sharper and more wear-resistant; 2. The adjustable comb has been improved from 3mm to 2mm for more precise size adjustments; 3. The comb lengths are more concise, with one comb of 2 to14mm and another comb of 16 to 28mm; 4. Upgraded from indicator to the combination of displayed number with the indicator status, the feedback of indication status is more unequivocal; 5. A metal-textured knob is used in adjustable head dial; 6. The clip accessory has been replaced with a dual-density comb, which is more relevant for hair trimming.
2. Q: What are the selling points of the Xiaomi Hair Clipper 2? A:The selling points of the Xiaomi Hair Clipper 2 are listed below: 1. With two speed modes of gentle mode(low-speed) and powerful mode(high-speed), the Xiaomi Hair Clipper 2 can satisfy the hair-cutting needs of adults and children; 2. The entire body is washable, meeting IPX7 waterproof standards, allowing for direct rinsing with water. The body is easy and quick to clean, maintaining hygiene at all times; 3. Powder metallurgy all-metal dual-plating fixed blade, combined with a ceramic blade, makes the blade head harder and more wear-resistant; 4. Type-C interface for fast charging, with a single charge lasting for six times of use, satisfying the hair-cutting needs of the whole family. It also supports charging while using, eliminating the anxiety of insufficient battery power.
3. Q: What is the product overview of the Xiaomi Hair Clipper 2? A:The product overview of the Xiaomi Hair Clipper 2 is listed below: There is a Blade Head, Adjustable Head Dial, On/Off Button, Mode Indicator, Maintenance Indicator, Travel Lock Indicator, Battery Level Indicator, Comb Slot, Trimming Length Mark, Comb Adjuster and Type-C Charging Port. There is a Blade Head Assembly(after disassembly), Short Comb and Long Comb.
4. Q: What are the package contents of the Xiaomi Hair Clipper 2? A:The package contents of the Xiaomi Hair Clipper 2 are listed below: There is the Xiaomi Hair Clipper 2, a 2-14mm Adjustable Comb, 16-28mm Adjustable Comb, Charging Cable, Cleaning Brush, Power Adapter (only for the European standard), Sponge, Barber Cape and Comb.
5. Q: What adapter does the Xiaomi Hair Clipper 2 use? A: Please charge the clipper with the 5V/1A adapter that meets the standard and the Type-C charging cable. You can also connect the clipper to the computer USB charging port or the portable power bank that meets the standard for charging the Xiaomi Hair Clipper 2.
6. Q: Does the charging cable of the Xiaomi Hair Clipper 2 support data transmission? A: Not support.
7. Q: Can the Xiaomi Hair Clipper 2 be used for pet grooming? A: The performance and hair-cutting effect of the Xiaomi Hair Clipper 2 supports pet grooming. However, it is not recommended that you use it for pet grooming for hygiene factors.
8. Q: How is the force of the Xiaomi Hair Clipper 2 and will the hair be stuck in it? A: The hair will not be stuck in the Xiaomi Hair Clipper 2 when used correctly. If you select the powerful mode, the clipper will have great force and effect on hair-cutting. Gentle mode will generate less noise and vibration. Both of the mode selections will satisfy the hair-cutting needs.
9. Q: Will the Xiaomi Hair Clipper 2 heat up and can it scald the scalp? A: The Xiaomi Hair Clipper 2 is safe to use. Due to the friction of the blades, some heat generation is normal. If the clipper generates excessive heat and makes you feel uncomfortable, you can turn the clipper off temporarily to prevent excessive heat generation. You can also add some lubricant to relieve the heat generation.
10. Q: Is the Xiaomi Hair Clipper 2 waterproof? A: The entire body of the Xiaomi Hair Clipper 2 is washable, meeting IPX7 waterproof standards, allowing for direct rinsing with water. The body is easy and quick to clean, maintaining hygiene at all times.
11. Q: Does the Xiaomi Hair Clipper 2 have a loud noise? A: The Xiaomi Hair Clipper 2 features a powder metallurgy all-metal dual-plated fixed blade paired with a ceramic moving blade, with a minimal friction noise, which is no more than 60dB and will not have impact on daily life. It is recommended that you add some lubricant to the blade head before using it.
12. Q: Can the Xiaomi Hair Clipper 2 be used while charging? A: Support.
13. Q: How long does it take to fully charge the Xiaomi Hair Clipper 2 and what is its battery life? A: The design of the Type-C interface for fast charging charges the clipper for only 2.5 hours, which can satisfy 3 hours for using. A single charge can satisfy 6 times of use if you use the clipper for 30 minutes, which can satisfy the hair-cutting needs of the whole family. It also supports charging while using, eliminating the anxiety of insufficient battery power.
14. Q: How to use the lubricant of the Xiaomi Hair Clipper 2 and can other lubricants be replaced after being used up? A: Regularly applying lubricant to the clipper’s blade can effectively improve blade performance and reduce issues such as blade sticking and overheating while maintaining the sharpness of the blade. The clipper should only be lubricated with specialized clipper lubricant. Using other lubricants will result in reduced cutting performance or hair snagging. If lubrication is needed, you can purchase clipper-specific lubricant.
15. Q: Why does the hair-cutting force of the Xiaomi Hair Clipper 2 decline with its use? A:If the hair-cutting force of the clipper declines with its use, please refer to the following details: 1. Low battery: Try using a 5V/1A adapter that meets standards to recharge the clipper and see if the power issue persists; 2. Mode selection: The Xiaomi Hair Clipper 2 has two speed modes. When the powerful mode indicator is off, the clipper is in gentle mode, which provides less cutting power. You can switch to powerful mode by pressing and holding the power button; 3. Hair residue in the blade compartment: Hair residue can cause the blade to clog and affect cutting efficiency. Make sure to clean out any hair residue from the blade compartment regularly.
16. Q: How to install the blade head on the Xiaomi Hair Clipper 2? A:To install the blade on the Xiaomi Hair Clipper 2, please refer to the following steps: 1. Turn the adjustable head dial to 1.7mm; 2. Align bulge(A) with slot(B) on the clipper body on the blade head. Form an angle(C) between the blade head and the clipper body, and then firmly press the upper part of the blade head until it clicks into place.
17. Q: How to disassemble the Xiaomi Hair Clipper 2? A: Turn off the clipper. As shown in the figure, keep the clipper’s front up, and hold the clipper head with both hands, with your index fingers attached to the back of the blade head. Then push the blade teeth hard with your thumbs to remove the blade head. Note: 1. Please remove the blade head with both hands to avoid it from falling off and getting broken; 2. If damaged, the blade head will not work properly or cause hair to get stuck, so please replace it as soon as possible; 3. Before removing the blade head, be sure to power off the clipper. If the blade head is hot, remove it after it cools off.
18. Q: How to switch the speed modes on the Xiaomi Hair Clipper 2? A: The Xiaomi Hair Clipper 2 supports 2 speed modes, which is configured as the powerful mode by default. After turning the clipper on, press and hold the power button for 2 seconds to switch to gentle mode. You can select from the speed modes according to your hair-cutting needs.
19. Q: How to use the adjustable combs of the Xiaomi Hair Clipper 2? A: The Xiaomi Hair Clipper 2 has two adjustable combs, a 2-14mm adjustable comb and a 16-28mm adjustable comb. These combs allow you to control the hair-cutting length, making it easier to achieve the desired hairstyle. Note: Please use the 16-28mm adjustable comb initially and gradually switch to another one to avoid cutting the hair too short.
20. Q: Can the Xiaomi Hair Clipper 2 be used when the indicator blinks? A: The Xiaomi Hair Clipper 2 is in low battery status when the indicator blinks. If you continue to use it, the cutting force will be reduced and the hair will be stuck in it, which is caused by low battery. It is recommended that you use it after charging or use it while charging with the 5V/1A adapter that meets the standard.
21. Q: What are the functions of the adjustable head dial on the Xiaomi Hair Clipper 2 and what are the differences between the adjustable combs? A: The function of the adjustable head dial is to adjust the distance of tooth pitch in the range from 0.5mm to 7.7mm. The range of 0.5mm to 0.8mm is suitable for trimming sideburns and neck contours, while 1.1mm to 1.7mm is ideal for blending hair around the neck and sideburns. The function of the adjustable combs is to limit the distance between the scalp and the hair, fixing the uniform hair-cutting length to avoid the length differences and making cutting various hairstyles easier. Note: 1. The 2-14mm adjustable comb is suitable for shorter hairstyles and hair lengths; 2. The 16-28mm adjustable comb is suitable for medium to long hairstyles and hair lengths.
22. Q: Can the Xiaomi Hair Clipper 2 be used for babies? A: Support. It is recommended that you press and hold the power button to switch to gentle mode to cut hair for babies. This mode has less noise, which makes hair-cutting more acceptable for babies who have finer hair. The gentle mode on the Xiaomi Hair Clipper 2 is suitable for children aged 0 to 12 years.
23. Q: How to clean and maintain the Xiaomi Hair Clipper 2? A: To clean the blade head and clipper body, please refer to the following steps: 1. Remove the blade head; 2. Use the cleaning brush to remove any hair from the blade head; 3. Rinse the blade head and clipper body separately to remove all the hair; 4. Wipe with a cloth and leave to air dry; 5. Reattach the blade head to the clipper and store it in a safe place. To maintain the blade head, please refer to the following details: As shown in the figure below, be sure to add 1 drop of lubricant(sold separately) to each of the 5 spots shown before each use. Note: Before cleaning and maintenance, the charging cable must be unplugged and the clipper must be turned off.
24. Q: Does the blade head of the Xiaomi Hair Clipper 2 need to be replaced? A: The Xiaomi Hair Clipper 2 features a ceramic moving blade and a stainless steel fixed blade with DLC and graphite dual coating. Under normal use, the blades are highly resistant to wear and do not need to be replaced.
25. Q: Can the Xiaomi Hair Clipper 2 be used to shave a bald head? A: Not support. Although the Xiaomi Hair Clipper 2 supports adjusting the hair-cutting length, the minimum adjustable hair-cutting length is 0.5mm.
26. Q: Why is there a force difference between the forward and backward direction of rotating the adjustable head dial on the Xiaomi Hair Clipper 2? A: With the structural design, the blade head will rotate with the rotation of the adjustable head dial synchronously. There is a slight force difference between the forward and backward direction, which is normal.
27. Q: How to check the SN of the Xiaomi Hair Clipper 2? A: 1. You can directly see the SN or scan the QR code at the bottom of the clipper; 2. You can check the SN at the right bottom of the packaging.
28. Q: What are the precautions for using the Xiaomi Hair Clipper 2? A: The precautions for using the Xiaomi Hair Clipper 2 are listed below: 1. Please check whether the blade head is complete to avoid the hair being stuck; 2. Be careful when trimming for the first time. Move the clipper smoothly and gently, rather than rapidly; 3. In the case of broken skin, infection or swelling on the scalp, do not use the clipper to prevent any secondary injury; 4. Using an adjustable comb helps prevent cutting hair too short by accident and controls the overall length of the hairstyle; 5. Since hair tends to grow in different directions, the clipper must be moved in different directions(upwards/downwards/across) to keep it going against the direction of hair growth; 6. Cut repeatedly across the whole head to ensure the clipper catches all the hair to be cut; 7. Make sure the top of the adjustable comb stays in contact with the scalp to get an even cutting; 8. For better styles on curly, sparse or longer hair, brush the hair in the moving direction of the clipper; 9. Please clean the comb and blade head regularly to remove hair clippings and prevent blockages that could affect the clipper's performance; 10. If the barber cape is too small or too large, please adjust it with clips (sold separately); 11. Do not soak the clipper in water. After cleaning, be sure to dry the blade head to prevent the spring from getting rusted; 12. Before storing the clipper, unplug its charging cable and do not wind it around the clipper; 13. Please dispose of the packaging properly to avoid a suffocation risk to infants and children; 14. During storage, make sure that the clipper is turned off to prevent battery damage due to over-discharge.
29. Q: What to do if the Xiaomi Hair Clipper 2 clamps the hair when used? A: If you experience a slight pulling or tingling sensation on the scalp during use, please check the blade head for any damage or fractures. Ensure that the ceramic blades are intact and undamaged. If you find any issues, please contact the local after-sales service center.
30. Q: What to do if there is an accumulation of hair stuck in the Xiaomi Hair Clipper 2 when using it? A: When using the clipper with a comb, accumulated hair will collect on the comb. To minimize hair falling on the floor and avoid making cleanup difficult, the comb is designed to gather some of the hair for easier disposal into the trash can. If hair accumulation is excessive, be sure to clean the comb frequently to maintain optimal cutting performance.
Troubleshooting 1. Q: What to do if the Xiaomi Hair Clipper 2 cannot be turned on? A: If the Xiaomi Hair Clipper 2 cannot be turned on, please refer to the following details: 1. Please check the response and touch sensation of the buttons to determine whether the button abnormalities lead to the failure to turn on; 2. Please charge the clipper with the 5V/1A adapter with the connection of the Type-C charging cable to determine whether the charging is normal and whether the battery level on the digital display is in the lasting light status. Charge the clipper for about 1 hour and the power level is about 50%, then you can try to turn it on. If the problem persists, the clipper will be malfunctioned. Please contact the local after-sales service center; 3. When the digital display shows E1, the blade head is not installed correctly. Motor jam protection is triggered. You can remove the blade head and reinstall it on the clipper; 4. When the digital display shows E2, battery overheat protection is triggered. Please turn it on at room temperature(the recommended temperature ranges from 5℃ to 35℃); 5. When the digital display shows E3, battery low temperature protection is triggered. Please turn it on at room temperature(the recommended temperature ranges from 5℃ to 35℃).
2. Q: What to do if the Xiaomi Hair Clipper 2 cannot be charged? A: If the Xiaomi Hair Clipper 2 cannot be charged, please refer to the following details: 1. The Xiaomi Hair Clipper 2 uses a 5V/1A adapter. Please charge the clipper with the connection of the Type-C charging cable to determine whether the digital display stays solid and whether the battery level has changes. If these conditions are not met, try replacing the charging cable or adapter and attempt charging again. If the charging status still does not display correctly, please contact the local after-sales service center; 2. When the digital display shows E2, battery overheat protection is triggered. Please charge it at room temperature (the recommended temperature ranges from 5℃ to 35℃); 3. When the digital display shows E3, battery low temperature protection is triggered. Please charge it at room temperature (the recommended temperature ranges from 5℃ to 35℃).
3. Q: Why is the battery endurance of the Xiaomi Hair Clipper 2 short? A: After fully charging the Xiaomi Hair Clipper 2, if the service time is less than 20 minutes, the clipper is malfunctioning. Please contact the local after-sales service center.
4. Q: Why does the Xiaomi Hair Clipper 2 cut unevenly and clamp hair? A: If you encounter this issue, immediately stop cutting hair. If the hair clipper is clamping hair, do not pull or tug hard. Carefully use small scissors to cut away any hair that is caught. The reasons for the Xiaomi Hair Clipper 2 cutting unevenly and clamping hair are listed below: 1. If the blade head was not lubricated as required before use, apply lubricant before each use or after cleaning to ensure proper lubrication; 2. If the remaining battery is insufficient, causing a decrease in power, please charge the clipper or connect it to a charging cable before use; 3. If there is a lot of hair residue inside the blade cover that hasn't been cleaned in time, it can cause the blade to block and reduce power. Disassemble the blade, clean it thoroughly, and then use it; 4. The unsuitable selection of the adjustable comb will also lead to the issue. Please select the suitable adjustable comb according to your hair-cutting needs.
5. Q: Why are there abnormal sounds and noise after turning on the Xiaomi Hair Clipper 2? A: If there are abnormal sounds and noise, please refer to the following details: 1. Add a drop of lubricant to two sides and the middle of the blade head before use to fully lubricate the blade head, and check whether there are abnormal sounds and noise. If the problem persists, please contact the local after-sales service center; 2. Check if the blade head is properly installed. Reinstall it and see if the issue is resolved. If not, you need to contact the local after-sales service center; 3. The drop of the clipper will lead to damage to the blade head, motor, battery, and the inner structure. Please contact the local after-sales service center.
6. Q: Why can the Xiaomi Hair Clipper 2 not be turned on when the indicator blinks? A: 1. When you cannot turn on the clipper, please charge with the 5V/1A adapter and connect with the standard Type-C charging cable to determine whether the battery level on the digital display is in the lasting light status and whether the battery level is increasing. After 15 minutes of charging, if the clipper can be turned on normally, the battery is depleted and needs charging; 2. If the clipper cannot be turned on, and the travel lock indicator blinks, you can press and hold the power button for 3 seconds to unlock the clipper and use it.
7. Q: Why are there moving abnormalities on the blade head of the Xiaomi Hair Clipper 2? A: If there are moving abnormalities, please refer to the following details: 1. If the blade head is not installed accurately, remove and reinstall the blade head; 2. If there are foreign objects in the blade head, remove the blade head and clean it up. If the problem persists after the above steps, please contact the local after-sales service center.
8. Q: Why does the maintenance indicator of the Xiaomi Hair Clipper 2 stay solid? A: If the maintenance indicator stays solid, the friction of the blade head is large. Please add drops of lubricant to lubricate the blade head to ensure the cutting power and reduce the noise. Before using and cleaning the clipper, you can add drops of the lubricant to maintain the blade head. When you add the lubricant to the clipper, you need to add lubricant to the blade head and the motor rotation axis.